Panoramic harbor views frame the iconic Opera House and Bridge from floor-to-ceiling windows. The 36th-floor restaurant serves exquisite cuisine alongside spectacular sunset vistas. Chi Spa offers indulgent massages overlooking the shimmering cityscape.
Located close to The Big Dig Archaeology Education Centre and Museum of Contemporary Art, Shangri-La Sydney provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in a body treatment, a sports massage, and aromatherapy at the onsite spa. Be sure to enjoy breakfast, lunch, dinner, and light fare at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy perks such as:
Swimming pool along with sun loungers
Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
An indoor pool, express check-out, and a ballroom
20 meeting rooms, smoke-free premises, and wedding services
Guest reviews speak highly of the dining options, breakfast, and helpful staff
Room features
All 565 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes. Guest reviews speak positively of the clean, comfortable rooms at the property.
Other amenities include:
Hypo-allergenic bedding and free cribs/infant beds
Bathrooms with separate tubs/showers and free toiletries
40-inch Smart TVs with Netflix, streaming services, and premium channels
Wardrobes/closets, recycling, and coffee/tea makers
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.
This property enforces a strict dress code in Blu Bar on 36 restaurant.
The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for AUD 275.00 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 145 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately AUD 52 for adults and AUD 25 for children
Covered valet parking fee: AUD 105 per day (in/out privileges)
Rollaway bed fee: AUD 275.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 92 003 643 963
We should mention
Pool access available from 6:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa
Frequently asked questions
Does Shangri-La Sydney have a pool?
Yes, this property has an indoor pool. Pool access is from 6:30 AM–9:00 PM.
How much does it cost to stay at Shangri-La Sydney?
As of 2026/10/23, prices found for a 1-night stay for 2 adults at Shangri-La Sydney on 2026/10/25 start from NT$7,060, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Shangri-La Sydney pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Valet parking is available for AUD 105 per day.
What time is check-in at Shangri-La Sydney?
Check-in begins at 3 PM.
What time is check-out at Shangri-La Sydney?
Check-out is at 11 AM.
Where is Shangri-La Sydney located?
Located in The Rocks, this luxury hotel is within a 5-minute walk of The Big Dig Archaeology Education Centre, Circular Quay, and Museum of Contemporary Art. The Rocks Markets and Sydney Observatory are also within 10 minutes. Wynyard Station is 6 minutes by foot and Martin Place Station is 14 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Shangri-La Sydney Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Had an amazing stay with the Horizon Club access and the room was with a beautiful Opera house view and we loved the stay and the services. It’s great for a staycation as well and the breakfast bar was beautiful and walk down to the CBD and the bridge is an added bonus during the stay.
The hotel was in a great location, convenient for everything we wanted to do, views were spectacular. The room was large, very clean, large bathroom with a very comfortable bed. We had club lounge access, which as the hotel was busy, was a quieter place to have breakfast, it was available during the day and evening canopies/drinks were excellent.
The hotel is at a convenient location with an amazing view of the Sydney Opera House and the Harbour! The room is super comfortable and the staff are very helpful. Definitely recommended if you’re staying in Sydney!
Our fam of 3 came here for the marathon. A must-get is the Horizon Club Lounge, which has the best daily breakfast/tea views during our 5-day stay, and it's close to everything in the city. The staffs/services were top-notch; The indoor pool during our autumn stay was amazing. We will stay here again next time around.
Great experience from start to our check out. I was able to check in early and was fortunate to upgrade to a suite. We had the best view of the Opera House. Staff were very friendly. Gerry at the breakfast buffet restaurant at one of top floors gave us excellent customer service. Overall, we were impressed with the facility and everything it offers. If we return to Sydney, I will stay at the Shangri-La Sydney.
We stayed in a Horizon room for our 10th wedding anniversary. They treated us like royalty and pulled out all of the stops. Sparkling & strawberries to the room, a turn back service.
The lounge was fantastic
The staff was truly amazing and so so helpful. Room was perfect with gorgeous view. The whole stay was perfect. Would definitely go back again when I am in Sydney.
It’s in a great location. Especially if you get bridge and opera house facing room. Grab a coffee in morning and watch the sunrise over opera house. Breakfast is wonderful.
Walkable to great restaurants. Loved it.
A very good location and convenient for getting everywhere. The staff were welcoming and professional. The room was clean and comfortable. I would definitely recommend it to my friends.
Staff were constantly friendly, helpful & ensuring we were being properly looked after. Position of Shangri-La was perfect for our activities & transport.