COVID-19 restrictions.

See detailsOpens in a new window

Hilton Surfers Paradise Hotel and Residences

Photo gallery for Hilton Surfers Paradise Hotel and Residences

Featured Image
Beach towels
Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, sun loungers
Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, sun loungers
Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, sun loungers

Overview of Hilton Surfers Paradise Hotel and Residences

Hilton Surfers Paradise Hotel and Residences

5 out of 5

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
6 Orchid Ave Surfers Paradise, Surfers Paradise, QLD, 4217

Explore the area

  • Popular LocationCavill Avenue1 min walk
  • Popular LocationSkyPoint Observation Deck8 min walk
  • Popular LocationSlingshot8 min walk
  • AirportGold Coast, QLD (OOL-Coolangatta)39 min drive

Choose dates to view prices

About this area

Gold Coast

Located in Gold Coast, Hilton Surfers Paradise Hotel and Residences is connected to a shopping center. Cavill Avenue and Pacific Fair Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Sea World and Currumbin Wildlife Sanctuary. Traveling with kids? Don't miss Warner Bros. Movie World and Wet'n'Wild Gold Coast. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.

What's nearby

  • Cavill Avenue - 1 min walk
  • Centro Surfers Paradise - 2 min walk
  • Chevron Renaissance - 4 min walk
  • SkyPoint Observation Deck - 8 min walk
  • Slingshot - 8 min walk

Getting around

  • Broadbeach South Light Rail Station - 7 min drive
  • Helensvale Station - 16 min drive
  • Coolangatta Airport (OOL) - 38 min drive

Restaurants

  • Catch Restaurant – Restaurant offering seafood. Serves breakfast and dinner daily. Kids' menu available.
  • Ms Margot's Bar & Eats – Serves breakfast and light fare daily.

About this property

Hilton Surfers Paradise Hotel and Residences

5-star luxury hotel connected to a shopping center in Surfers Paradise
4 outdoor pools, a full-service spa, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include an indoor pool, a fitness center, and a bar/lounge. All 320 rooms offer thoughtful touches like bathrobes and slippers, as well as comforts such as pillowtop beds and Egyptian cotton sheets. IPod docks and 24-hour room service are standard, as are LCD TVs with digital channels.
Hilton Surfers Paradise Hotel and Residences offers 320 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Gold Coast hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers.

4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Eforea spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open select days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 14.95), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (AUD 20 per night; includes in/out privileges)
  • Valet parking on site (AUD 40 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
  • Limo/town car service
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 39.00 for adults and AUD 19.50 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 4 outdoor pools
  • Art gallery
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Free grocery shopping service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Russian
  • Thai

Business services

  • Conference space (10764 square feet)
  • Meeting rooms - 4

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV
  • Digital channels
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 60.00 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night (for stays between 1 January - 31 December)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 39.00 for adults and AUD 19.50 for children (approximately)
  • Fee for in-room wireless Internet: AUD 14.95 (rates may vary)
  • Fee for in-room wired Internet: AUD 14.95 per 24-hour period (rates may vary)
  • Self parking fee: AUD 20 per night (in/out privileges)
  • Valet parking fee: AUD 40 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 60.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Hotel Surfers Paradise
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel
Hotel Hilton Surfers Paradise
Surfers Paradise Hilton
Surfers Paradise Hilton Hotel
Hilton Surfers Paradise Hotel & Residences Gold Coast
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise Residences Gold Coast
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel and Residences Hotel
Hilton Surfers Paradise Hotel and Residences Surfers Paradise

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 316 out of 973 reviews
5 - Excellent 32%
Rating 4 - Good. 282 out of 973 reviews
4 - Good 29%
Rating 3 - Okay. 192 out of 973 reviews
3 - Okay 20%
Rating 2 - Poor. 128 out of 973 reviews
2 - Poor 13%
Rating 1 - Terrible. 55 out of 973 reviews
1 - Terrible 6%

4.0/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed a long weekend at the Hilton. Comfortable and clean room. Excellent customer service from check-in, to housekeeping, to spa staff. Parking was easy enough. The condition of the room needed a little bit of maintenance though, and oddly the paper consumables we’re not “5 star”. We have softer tissues etc at home! Overall a very enjoyable stay. Something to note: it’s a noisy central location in the middle of nightlife/ street performers and party-goers. Best to ask for a high-level room or bring your earplugs.
Stayed 3 nights in Jul 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 6 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the receptionist was very kind. Checking in was fast. The location is strategic. Walking distance to the beach, the shops, restaurants. The view from the hotel room was splendid. The hotel is just a great place to come back to after a great night of good music and good food at the Hard Rock Cafe. Covid19 Safety-wise, they really take it seriously but in a polite manner.
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay, will go back again. Location was amazing.
Stayed 3 nights in Jun 2021