藍色里維埃拉瑪雅 (CUN) 附近飯店 | 熱門住宿限時優惠 NT$2,480 起

「When booking this stay I did not know it was an apartment and asked for a refund because l was traveling solo and did not want to book an air bnb. The owner denied me of my refund stating it says it in the booking, but it did not state this info. Also they did not provide any face towels. I was told they lived next door. For sanitary reasons and since they live close I did not think getting a face towel would be an issue and was told they aren't a hotel (which I thought l had booked). They...

「Excellent location. Facility was clean and well maintained. The amenities in the room were a disappointment. 3 hangers 2 small towels the kitchen chair literally fell apart. The outside chairs on the patio were extremely uncomfortable the bedsheets did not fit. They were very quick to fix chair and tend to the AC. 」

「So beautiful 」

「Pool was good. Our room had ocean view 」

「El servicio de todo el personal es excelente, todos son amables y atentos a nuestros requerimientos, ya es nuestra segunda estancia y regresaremos cada vez que podamos, pues nos sentimos como en casa. Gracias a todo el staff.」

「The staff was excellent and the whole experience was great. Plan on booking there again next year.」

「El hotel es espectacular」

「un lugar muy tranquilo」

「Fantastic stay. Amazing attention to detail. Food was fantastic. Staff genuinely cared. Loved it」

「Si..todo estaba muy bonito Fue una experiencia diferente y si regresaria :)」

「Beach was 5 blocks away so there was no beachview!!!!」

「Absolutely incredible experience! 」

「Staff and guests」

「The property is nice, the staff is super friendly, and its close to xcaret! The only thing that I would point out is that the pillows could be better, and the shower. The water flow shuts off after some time and it makes you have to turn back the knobs and turn it back on. Other than that, this hotel is okay. 」

「Property was ok. Trash in places. The swim up pools smelled like a lake. The beach was not in great condition. Couldn’t really get any adult beverages until 10am. The staff very pushy about the legendary club even called the room multi times a day. Won’t be returning to this resort. 」