Everything about the stay was great except for the food.
Aaron
於 2025 年 6 月住了 8 晚
10/10 有夠讚
Lilly
2025 年 6 月 21 日
喜歡:整潔度、員工素質和住宿環境和硬體
I love this resort, they even upgraded us with no cost. Would definitely recommend.
Lilly
於 2025 年 6 月住了 5 晚
2/10 很糟糕
Shawn
情侶出遊
2025 年 6 月 18 日
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
Roman was horrible, ac did not work, refrigerator did not work
Shawn
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Kuldeep
家庭旅遊
2025 年 6 月 17 日
喜歡:整潔度和設施服務
Great little resort.
Kuldeep
於 2025 年 6 月住了 7 晚
2/10 很糟糕
Andre
家庭旅遊
2025 年 6 月 16 日
不喜歡:設施服務
I didn't like the service from the staff
Andre
於 2025 年 6 月住了 8 晚
8/10 不錯哦
Jessica
情侶出遊
2025 年 6 月 15 日
喜歡:設施服務和住宿環境和硬體
Overall a great experience. Staff was great. Shows were fun. Rooms were a little dated but well maintained. Biggest disappointment was the beach being covered in seaweed. It was horrible stacked 4 and5 foot tall.
Jessica
於 2025 年 6 月住了 5 晚
10/10 有夠讚
Jared,defiance
家庭旅遊
2025 年 6 月 14 日
喜歡:整潔度、設施服務和住宿環境和硬體
The resort was beautiful, clean and had great staff. Besides the beach being taken over by seaweed (which they were constantly trying to remove), the resort had no negatives. The food was excellent in all of the restaurants. We would definitely go back.
Jared
於 2025 年 6 月住了 6 晚
6/10 一般般
Murray
情侶出遊
2025 年 6 月 13 日
To be honest I was disappointed it was our 35 th Anniversary and we got nothing. We were told we'd had something special.
My husband talked to frt desk they promised lots but nothing.
Food was so so, crepes were awesome
Room had bugs, called house cleankng 8pm still nothing, finally the next day.
One morning at 6am workers getting ladders, tools and talking loudly. Good thing we got a great deal $$
Murray
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Benjamin Jr
家庭旅遊
2025 年 6 月 10 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly Staff
Benjamin Jr
於 2025 年 6 月住了 5 晚
10/10 有夠讚
Christine,Dublin
團體旅遊
2025 年 6 月 10 日
喜歡:整潔度、設施服務和住宿環境和硬體
This was a very fun all inclusive. Be sure to check the time of year so that the sea weed doesn’t block your access to the ocean. The wait staff was amazing, kind and welcoming. Front desk was not so helpful. Check out was not easy and not clear .
Christine
於 2025 年 5 月住了 8 晚
6/10 一般般
Nichole
家庭旅遊
2025 年 6 月 9 日
喜歡:整潔度和住宿環境和硬體
Overall a good stay for me but not others in my party. you can hear the cleaning staff at all hours of the day, 6 am to 10 pm. Check in was very difficult because we booked though Expedia and had issues with the number of people in the room and the hotel could not help at all, so i had to sit on the phone with Expedia for 2 hours to get it sorted to even have a place to stay. the hotel is not flexible at all, but Expedia was nice. the restaurants were booked up 4 out of the 5 nights we stayed. All but 1 bar is open after 7 pm. The shows were amazing, and we enjoyed them the most. the room service on the app only worked the first night and did not work the rest of the trip. overall, i enjoyed the relaxing stay but it's not a lot of night life or activities for someone in their young twenties.
Nichole
於 2025 年 5 月住了 5 晚
10/10 有夠讚
Oswaldo Daniel
情侶出遊
2025 年 6 月 8 日
喜歡:整潔度和住宿環境和硬體
Falta de atención en de personal en pie de piscina, laguna sucia
Oswaldo Daniel
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Suzanne Marie
2025 年 6 月 7 日
Suzanne Marie
於 2025 年 5 月住了 7 晚
8/10 不錯哦
Catherine Nancy
2025 年 6 月 6 日
喜歡:整潔度、設施服務和住宿環境和硬體
Catherine Nancy
於 2025 年 5 月住了 9 晚
4/10 不太好
Juanita
親子旅遊
2025 年 6 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Mixed reviews on this one.
Check in:
Our reservations had the ages of our children wrong. When we checked in they said we had an additional charge of $1200. We already had additional taxes/fees charges (about $400 per room).
Our upgraded privaleged suit did not have very good views..we faced the street. We were on the ground level and had kids but you could go into the patio to the room next to you. This seemed very unsafe unless you had both rooms. Which we had requested but were told they dint have adjoining rooms. We also reserved privelaged suite with 2 queen beds from expedia site; however those dont exist only king with sofa bed. Sofa bed was large enough so it worked out for the kids. Not as comfortable for our older son.
Privelaged Upgrade:
We did use the privelaged beach/pool area. It was very nice and clean. We didnt have a problem finding chairs. Our bartender at the privelaged bar was fantastic.
Food:
After reading reviews on dinner reservations, we booked our dinner reservations right after check in through the website. The check in staff did not mention this at all. It was pretty easy. However it still showed 2 infants so none of our reservations included our 2 kids. We had to fix it every time and hope they had room. We tried to fix it in advance but were told it was fine.
Food was good. Service was good! People were friendly.
We participated in many activities. Staff selling at pool and beach was pretty annoying.
Juanita
於 2025 年 5 月住了 7 晚
8/10 不錯哦
Janet
團體旅遊
2025 年 6 月 4 日
喜歡:整潔度、設施服務和住宿環境和硬體
Love that this resort is smaller, but disappointed in that there are not really any activities or areas just for children and families. Too many children at the pool bars, these need to be adult areas only. The staff is always super accommodating especially Johana, Nelson and Alfredo. Glad to see the room renovations, very modern and clean.
Janet
於 2025 年 5 月住了 7 晚
8/10 不錯哦
Luis
情侶出遊
2025 年 6 月 4 日
喜歡:整潔度、設施服務和住宿環境和硬體
It was nice
Luis
於 2025 年 5 月住了 7 晚
8/10 不錯哦
Vesselin
家庭旅遊
2025 年 5 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
overal good
Vesselin
於 2025 年 5 月住了 5 晚
10/10 有夠讚
KIMISHA
情侶出遊, 家庭旅遊
2025 年 5 月 30 日
喜歡:整潔度、設施服務和住宿環境和硬體
The staff is always great, and the food is great. The keep rhe beaches and the property super clean. They are always trying to improve your stay. The spa is wonderful the hydrotherapy is always refreshing after a nice massage.
KIMISHA
於 2025 年 5 月住了 5 晚
4/10 不太好
Victor
家庭旅遊
2025 年 5 月 30 日
喜歡:整潔度
不喜歡:設施服務
La comida, no es de muy buena calidad, cero variedad. La atención del personal de restaurantes es mala . No buscan como ayudarte o hacerte sentir cómodo. Fuimos en familia y siempre hubo problema para sentarnos juntos.
La habitación fue lo único bueno bastante limipa y bonita
Victor
於 2025 年 4 月住了 4 晚
10/10 有夠讚
charanjit Singh
2025 年 5 月 29 日
喜歡:整潔度、設施服務和住宿環境和硬體
It was central to everything
Beautiful area
charanjit Singh
於 2025 年 5 月住了 8 晚
10/10 有夠讚
Sarah
2025 年 5 月 25 日
Sarah
於 2025 年 2 月住了 7 晚
6/10 一般般
Joe
2025 年 5 月 23 日
喜歡:整潔度和設施服務
Joe
於 2025 年 5 月住了 11 晚
8/10 不錯哦
Pamela,Denver
家庭旅遊
2025 年 5 月 20 日
喜歡:整潔度、員工素質和設施服務
I don't know that this was unique, but the grounds around the property were immaculate. The unit we stayed in (#8031) could've used a little TLC. Many of the outlets were broken, the ceiling fan was loud and made knocking sounds which made it hard to fall asleep and we had to have someone come and fix the AC unit within the first 10 minutes that we checked into the room because it was making a very loud screeching sound. At one time the electricity went out & we had to have someone come fix it.