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Chez Waffle Hotel

3.0 star property
Boardwalk/promenade inn with free breakfast and an outdoor pool

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Photo gallery for Chez Waffle Hotel

Exterior
Property amenity
Front of property - evening/night
Exterior
Minibar, in-room safe, iron/ironing board, free WiFi

Popular amenities

  • Pool
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Suite

Minibar, in-room safe, iron/ironing board, free WiFi

Standard Suite

7.8 out of 10
Good
(13 reviews)

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Hair dryer
Minibar
Free bottled water
Digital channels
  • 6.04 Ping (20 square meters)
  • Water view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Hair dryer
Minibar
Free bottled water
Digital channels
  • 6.04 Ping (20 square meters)
  • Water view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

Minibar, in-room safe, iron/ironing board, free WiFi

Suite Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Minibar, in-room safe, iron/ironing board, free WiFi

Room

  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Map
Punta Matzoma ##33, Puerto Aventuras, QROO, 77733

What's nearby

  • Oasis Beach - 2 min walk - 0.2 km
  • Puerto Aventuras Marina - 8 min walk - 0.7 km
  • Dolphin Discovery - 11 min walk - 1.0 km
  • Puerto Aventuras Golf Club - 16 min walk - 1.4 km
  • Blu Riviera Maya - 4 min drive - 3.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 64 min drive

Restaurants

  • ‪Mirador Buffet - ‬10 min drive
  • ‪Carey Lobby Bar - ‬10 min drive
  • ‪Coco Bar - ‬10 min drive
  • ‪Brasserie - ‬10 min drive
  • ‪Coral - ‬10 min drive

About this property

Chez Waffle Hotel

Inn by the ocean
Free continental breakfast, an adjacent golf course, and a terrace are just a few of the amenities provided at Chez Waffle Hotel . Free in-room WiFi is available to all guests, along with a garden and a restaurant.
Additional perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Free bicycle rentals, express check-in, and tour/ticket assistance
  • Smoke-free premises, luggage storage, and multilingual staff
Room features
All guestrooms at Chez Waffle Hotel have thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch LCD TVs with digital channels
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Things to do

  • 9-hole adjacent golf course
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • iPod dock

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 18

Special check-in instructions

The front desk is open daily from 7:00 AM - 4:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 18 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

LM Boutique
LM Boutique Hotel
LM Boutique Puerto Aventuras
LM Hotel
LM Inmense Inn Solidaridad
LM Hotel Boutique Puerto Aventuras
LM Hotel Boutique Riviera Maya/Puerto Aventuras, Mexico
LM Inmense Inn
LM Inmense
LM Inmense Inn Puerto Aventuras
LM Inmense Puerto Aventuras
LM by Inmense
Chez Waffle Hotel
Chez Waffle Hotel Inn
Chez Waffle by Inmense
Chez Waffle Hotel Puerto Aventuras
Chez Waffle Hotel Inn Puerto Aventuras

Frequently asked questions

Does Chez Waffle Hotel have a pool?

Yes, this property has an outdoor pool.

Is Chez Waffle Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chez Waffle Hotel ?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Chez Waffle Hotel ?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Chez Waffle Hotel ?

Check-out is at 11:00 AM. Late check-out is available for USD 18 (subject to availability).

Where is Chez Waffle Hotel located?

Situated in Puerto Aventuras, this golf inn is steps from Xpu-ha Beach and Oasis Beach. Fatima Bay and Puerto Aventuras Marina are also within 10 minutes.

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Chez Waffle Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 99 out of 213 reviews
Rating 8 - Good. 64 out of 213 reviews
Rating 6 - Okay. 20 out of 213 reviews
Rating 4 - Poor. 9 out of 213 reviews
Rating 2 - Terrible. 21 out of 213 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Emilee

Disliked: Amenities
Could’ve used more towels, and the check in process could’ve run smoother
Stayed 1 night in Jun 2025

8/10 Good

Carvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary breakfast was excellent, and the property was charming. Also, the room was nice and clean.
Stayed 2 nights in Dec 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

Overall very good value for the money. Just needs attention to basic needs. No hot water. Remotes need batteries no light in bathroom. Very friendly staff and great breakfast. Very nice location.
Stayed 5 nights in Apr 2025

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice pond full of sea creatures
Stayed 3 nights in Jan 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and natural water oil could use some cleaning, especially the natural pool, too much algae to get in the steps, but can view some tropical fish. The included breakfast was good.
Stayed 4 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great hideaway
Stayed 5 nights in Feb 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel located on a gorgeous, quiet street. My family and I had a wonderful stay here. It's a perfect location, with the restaurant right on site for breakfast & lunch. We loved all the restaurants & shops just down the road and of course watching the dolphins.
Stayed 1 night in Dec 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
A very quaint rustic quiet property. Ideal for staying a few nights.
Stayed 7 nights in Mar 2023

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very good place and only need maintenance, in the window bathroom need a mosquito net, in the outside need clean to better view to boat transit
Stayed 3 nights in Jul 2024

2/10 Terrible

Marina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel did not provide me service/room . I was not able to check in . No messages, emails was answered. I can’t get refunded!! Terrible experience
Stayed 1 night in Apr 2025

4/10 Poor

Caio

Disliked: Amenities
I thought this would be a hidden gem, but it's not really well maintained, there was no actual hotel staff to talk to, no desk besides the waffle shop, there was mold in some areas of the room and no hot water to be found on the showers.
Stayed 4 nights in Oct 2024

6/10 Okay

Maria

Liked: Staff & service, amenities, property conditions & facilities
Chez Waffle Hotel had its charm, including a cute pond right outside our bedroom it was cute with fishes and it was connected to the lakefront. However there were two lounge chairs nearby but they were unfortunately dirty, making the outside patio less appealing as a place to relax. Despite these drawbacks, the location was convenient for our plans, just a short walk to a beautiful beach. The on-site coffee shop adds a nice touch, and the chilaquiles are a must-try. We stayed for one night, and it served as a decent, affordable option for a short stay, but the outdoor cleanliness could definitely be improved.
Stayed 1 night in Aug 2024

6/10 Okay

Karla

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Good location and clean. There was no hot water the first night and you can hear everything going on outside your room in the courtyard or hallways.
Stayed 1 night in Jan 2023

8/10 Good

Daniela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was nice and staff was amazing but TV was broken
Stayed 1 night in Mar 2024

8/10 Good

Adam

Liked: Staff & service
Nice little hotel in a very quiet neighborhood. Rooms are nice and clean. Comfortable beds. The back yard needs a little love. It's the primary reason we booked, and the common area lounge chairs looked like they hadn't been cleaned in a long time, and the wooden swings over the cove and bar looks less than structurally sound. That said. The plunge pool was very nice and overall, for what we paid, was a great place to stay in Puerto Aventuras. We would stay again, but hopefully the back yard is given a little more love.
Stayed 2 nights in Jul 2024

4/10 Poor

Brian

Disliked: Staff & service, amenities, property conditions & facilities
shelves falling off the walls empty cups outside cannot bill food to room food was average at best poorly installed bath taps and the list goes on
Stayed 4 nights in Apr 2024

8/10 Good

Bradley

Liked: Cleanliness, staff & service

Overall a decent room, but not worth the price.

The staff was friendly & the service good. Overall the room was fine, but overpriced for the following reasons: The water pressure was very low most of the time--insufficient for washing hair. Lighting was soft everywhere, even in the bathroom. Lounge chairs were useless for working at the desk (I brought in a chair from the balcony).
Stayed 3 nights in Feb 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the canal view from my room. There is a swimming pool and a "pool" was created with ocean water and tropical fish, that has water flowing in from the boat canal. It was early May, low season, when I stayed and I felt like I had the place to myself. The room was nice and had everything I needed. You might want to rent a bike or a golf cart to get around. I loved Puerto Adventuras. The ocean water was calm and clear to swim/snorkel in because of the artificial reef. Very safe and quiet. Good to get away from the chaos of Playa del Carmen. I had a rental car (note, there is no parking lot at this hotel) so it was easy to drive to restaurants and the beach. I wonder if the hotel serves food at dinner time in the high season?
Stayed 2 nights in Apr 2024

6/10 Okay

Miguel

Liked: Room comfort
Disliked: Cleanliness

Ok but not advisable

The hotel is nicely decorated, however the service was not optimal, one night I had to go out at 3 am to ask the next door guest to low the volume down because nobody in the hotel took action. I was traveling with my 2 kids. The food of the restaurant is ok not even the waffles were good, we decided to take breakfast better in the marina. The thing that saves it is the pool
Stayed 5 nights in Jan 2024

2/10 Terrible

david

Disliked: Cleanliness, property conditions & facilities, room comfort

No hot water, avoid this hotel

There was no hot water after 2 days and the toilet was broken. Had to check out and book a different hotel after 2 nights. Hotel staff was not able to fix the hot water. They lied and told me it was being fixed but nobody fixed anything. Good waffles, horrible hotel.
Stayed 5 nights in Jul 2023

2/10 Terrible

Michael

We reached out to the property both the day before our check-in and again on the day of, but unfortunately received no response. Due to unforeseen delays, we arrived in Cancun much later than planned—around 8 p.m. instead of our original 7 a.m. arrival time. We attempted to communicate our delayed arrival to request check-in instructions, especially since we learned that the office closes at 4 p.m. Despite our efforts, we received no guidance, and upon arriving at the hotel, we were unable to check in. This situation caused significant inconvenience, as we had to scramble to find alternative accommodations late at night. With more responsive communication, we believe this could have been avoided, allowing us to better prepare for our delayed arrival and avoid last-minute changes.
Stayed 1 night in Nov 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, amenities
I have stayed in many places in PA. This is by far the worst. I dont say that lightly. We checked out 4 nights early. Our room was never cleaned. The grounds were never cleaned. Trash in the lagoon, snake skins by the front door, our room looked nothing like the pictures. There is NO beach 300 ft from the room that you can access unless you trespass. No where in the booking did it say the air conditioner turns off during the day until 7:15 pm. The filtered water comes out of a filthy dispenser. For the money you can stay in a way nicer place. Will not return.

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities, room comfort

Ck in during check in hours

Check in with staff on site. We were told one room and at self check in another room was provided indication a different room which we did not have the key code to. The code worked for the room initially assigned via email -but, someone was in that room. I messed with the combination sequence until I lucked out. In the mean time we did call and had a Spanish speaking lady assist so voice messages were left. No reply. Also no hot water - the shower was interesting. Nice location.
Stayed 1 night in Jan 2023

2/10 Terrible

Marie-Eve

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Il n'y avait pas de réception, aucune indication comment récupéré la clé. La toilette dans la chambre était brisée (chasse d'eau défectueuse), les draps étaient sales, serviettes et verres pour 2 alors que nous étions 3. Il n'y avait pas d'eau chaude dans la douche. La piscine était sale et inutilisable. Il y avait des fourmis rouge dans la chambre et elles nous piquaient dans nos lits la nuit. Les photos ne correspondent pas ce à quoi l'hôtel ressemble maintenant. Le resto chez Waffle offrait de bons petits déjeuners. Le quartier de Puerto Aventuras est absolument magnifique. MAIS CHOISISSEZ UN AUTRE HÔTEL
Stayed 4 nights in Jun 2025

2/10 Terrible

DORA

Stayed 2 nights in Apr 2025