Yucatan Peninsula 4 Stars Hotels

"I recently stayed at Xcaret Resort and unfortunately had a very disappointing experience. The overall cleanliness was far below expectations. The room was dirty upon arrival, which immediately made the stay uncomfortable. The beach, which is usually the highlight of a resort, was also not well maintained. It was noticeably dirty and not inviting at all. On top of that, the beach chairs were old, worn out, and some were even broken, making it difficult to relax and enjoy the area. Overall, the resort seems poorly maintained, and it did not meet basic standards of cleanliness and comfort. I would not recommend staying here unless significant improvements are made."

"The staff was awesome especially the entertainment staff they were so fun!!"

"Would not recommend. The rooms were extremely outdated. Paint was flaking off walls, outlets and light switches clearly hadn’t been cleaned long enough for dirt to buildup around them. The 4th floor smelled like dirty mop water for the entire trip. The sink wouldn’t drain properly. The food was possibly the worst I’ve had. Would definitely spend the extra 1k to go to a very nice all inclusive. "

"Nice hotel property in Cancun with a wonderful staff. The hotel itself is old and showing a lot of signs of age. Amenities are crowded and even though the hotel claims to have a no reserving chairs policy, you will find people up at 5am placing towels on seats that dont show back to the seats until after lunch. If you want to enjoy the amenities you really have to be up at at some seats by 8am. Food options were great, very much a cruise ship on land with very cruise ship-esque meals. Enjoyed our few days here!"

"Staff is very friendly."

"Beautiful clean hotel! Overall our 6 night stay was great, beach is clean and beautiful. However the front desk was not very welcoming when we first arrived. We couldn't help to notice and didn't like that there was a male host at the Agave restaurant that was rude shouting at a couple that seating was closed. The food was good but definitely not as bad as some people complain in reviews, but can always be better. Ricardo the Bartender was AWESOME and is a hard worker. Make sure you tip him! Ivan the server from the buffet was extremely welcoming and great! Other than that, we feel it was a good hotel and we would stay there again."

"The rooms were nice. The only thing I have to complain about is that a hat was stolen from inside my room by staff I’m guessing and it was never returned or refunded. Which is very upsetting because the amenities were nice. For my first time being in Cancun I would give it a 3 out of 5 stars, staff was some what rude if though I spoke the same language as them fluently, other than that. Descent location. Descent food. Beds were also descent. "