Charme & Relax Cavagrande del Cassibile Nature Reserve hotels

"Terrible experience. We were two couples and booked 2 double rooms. 2 hours before checking in we received a link to go to a different a accommodation location than the one we booked with no explanation. It was a residence not a hotel. No Reception at new location, nowhere to buy a coffee or water (not even a vending machine), beach was 15 minutes drive by car unlike the hotel we booked. Breakfast was served in a run-down coffee shop15 minutes drive from residence and food selection was dismal. Luckily we had a car. Furniture in balcony consisted of a 2 rusty chairs and table. Defective TV in room only worked a few minutes then stopped. During our stay we noted that other guests at the Residence also experienced the same scam that we suffered. Shame on the Management."

"The resort is set in magnificent grounds , surrounded by farmland. It has a beautiful swimming pool and easy access to the beach ( which is pebbles—-but beautiful sand and water once you wade out)"

"This was a beautiful hotel that was centrally located. Staff were friendly and amazing assisting with accessing the property given that this hotel is located in a pedestrian zone. Two staff members stood out Andres and Roberto. These two individuals were very helpful and responded promptly to any response that we made. Excellent customer service!! "

"Such a gorgeous, elegant and luxurious hotel – new and modern but also tasteful and classic, and even better than we had expected. The location is incredible, directly across the road from the steps down to Spiaggia di Cala Rossa, and the option for paid valet parking made it so easy to arrive/check in/check out. Ortigia is small so everything is very walkable after arrival, and we felt like we had the best possible location in town – right on the water but so close to everything. Our room was so comfortable and cool, with views across to the sea – it’s clever to have the window raised above eye level so there’s privacy but also beautiful natural light and the view. All the hotel staff were so friendly and helpful, and we enjoyed a stunning aperitivo in the evening, and breakfast in the morning. Overall, Maniace Boutique Hotel is up there with some of the loveliest modern five-star hotels we’ve stayed at around the world."

"We had a wonderful stay at the hotel. The staff is wonderful and had so many great restaurant recommendations. "

"Beautiful property in the heart of Syracuse. Very professional and courteous personnel. Highly recommended."

"Had a wonderful time in Syracuse and Ortigia"

"Great location across from the outdoor museum. Beautiful rooftop bar, pool, and patio. Easy access to town. Friendly and very helpful staff."

"Beautiful property a short drive from the old town of beautiful Ragusa. The rooms are beautifully styled and comfortable. The staff are super friendly and helpful. And a great choice at breakfast. I would definitely stay here again! "