Independent Willowbrook hotels

"Nice"

"The staff is always very friendly and the rooms are always clean. Love the milk and cookies at night. :)"

"The bed was so comfortable!!!!! I wish I could have taken it with me. Also concierge was so delightful and helpful. "

"Great"

"There was a small issue with one of my room bookings, however the staff offered us a $20 credit to use which was very appreciative. The rooms were comfortable, smelled very good. Hyatt will be my go to for traveling from now on. "

"Whoever designed the toilet paper location should return to design school"

"Very happy with our stay at this hotel. Great breakfast set up. Great service at the breakfast. The room was clean and very comfortable. Air conditioning worked well. My only complaint was when walking back from an Astros game we crossed in front of a car on the sidewalk going to the garage, and the valet very rudely honked in my ear and hurt my ear. No tip for the valet."

"All good here"

"I went for my partners birthday, I had a hotel decorator and the hotel staff was very friendly and made the transition very smooth to carry out the surprise. The cleaning staff were also amazing very attentive! My experience at the hotel was 10/10. My lights in my room did go out but they came back on in a timely fashion after alerting the staff. The only complaint that I have is that I used Uber’s around the city so if you are visiting I suggest getting a rental car instead of using Uber or other transportation apps because the hotel is a good ways away from downtown and some main activities. Overall I had a wonderful time, the room decor was amazing, the staff was welcoming, and I give the location of the hotel a 7/10 if your looking to enjoy downtown Houston. "