「I reserved 5 Rooms for 5 persons at 12/4-12/5 from “Hotels.com”, and I choose “Pay at property” , which means the receipt will provided by Mai Hana.
But Mai Hana reject my request and I don't know how to approch "Hotels.com", and call Mai Hana & writing still not receive Mai Hana's help. 」
「This is probably one of the best resorts I’ve stayed at in Orlando. We take a family vacation to Orlando once per year and THE BEST!
The rooms were spacious, clean, and had everything we need. The pools and bar outside were walking distance from our room.
Room service was very prompt anytime we needed anything.
I love the fact that had a mini market available with everything you could need.
Front desk was very friendly and efficient.
I have nothing bad to say. My stay was AWESOME! 」
「This place required actual person on ID show in person in order to check in. Small parking lot is full. And you still have to pay 15 for parking and park 3 building away 」
"This is the most comfortable hotel I have ever stayed in. If I have another chance to go to Orlando, I will also choose this resort, and I will let my friends choose!"
"Booked 5 days in this hotel, look, 5 days, 5 days, no one from the cleaning staff came to clean my room, on the 4th day, I called the front desk and asked someone to come to my room, but sadly, the cleaner just brought new towels and took away the dirty trash, that's it, didn't take away the dirty towels, on the 5th day I didn't even have enough shower gel and shampoo, please don't book this hotel, please don't book this hotel, please don't book this hotel, go to Holliday inn"