Best Western Shaker Heights hotels

"The Quality Inn on Engle is a superb place to stay. The family that runs most of the day to day is amazing. Everyone was so kind, courteous and helpful. The place is also clean, convenient and in good repair. It's pretty quiet most of the time and the beds were very comfortable. Plenty of hot water, water pressure and the breakfast buffet was a great bonus. I even needed to extend my stay and the staff made sure it was seamless. They just rescanned my key card and I stayed in the same room. I can't tell you how many times this simple process has been much more complicated and difficult at other hotels. I wish I could give the staff 20 stars and will definitely stay here again. Thank you!!!"

"Beauty womens around"

" Great place!"

"A nice comfortable stay, pleasant staff"

"Clean"

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"Convenient for me and my wife. I’m having surgery at Cleveland Clinic. A great facility all around "

"The hotel was gorgeous and clean. All the staff we encountered were helpful, friendly and professional. Definitely will stay again if in the area, and would look for a Drury in other places. It was our first time staying with this chain, and I am absolutely sold on it. "

"Very friendly staff. The room was perfect. "