跳到主要內容

坎昆皇家頓河岸度假村，Autograph Collection 全包式度假村與賭場 - 全新翻修

4.5 星級住宿

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated

選擇日期以查看價格

評論

7.6 分，滿分 10 分，
不錯哦

熱門設施服務

  • 游泳池
  • 熱水浴缸
  • 含早餐
  • 全包式
  • Spa
  • 含停車位
目前的價格是 NT$7,898
總價 NT$9,827
含稅金和其他費用
5 月 4 日 - 5 月 5 日

客房選項

可用的客房篩選條件
顯示 22 間客房 (共 22 間)

顯示Luxury Junior Suite Ocean View的所有相片

免費迷你吧、客房內保險箱、書桌、遮光布/窗簾

Luxury Junior Suite Ocean View

  • 海景
  • 16 坪 (53 平方公尺)
  • 1 間臥室
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床和 1 張標準雙人沙發床或 2 張加大雙人床和 1 張標準雙人沙發床

顯示Luxury Chairmans Three Bedroom Suite Ocean Front Diamond Club的所有相片

49-吋電漿電視、有線頻道、電視、MP3 底座

Luxury Chairmans Three Bedroom Suite Ocean Front Diamond Club

  • 海景
  • 107 坪 (354 平方公尺)
  • 可容納 12 人 (依實際入住人數計費)
  • 1 張特大雙人床, 4 張加大雙人床和 1 張標準雙人沙發床

顯示Luxury Presidential Two Bedroom Suite Ocean View的所有相片

免費迷你吧、客房內保險箱、書桌、遮光布/窗簾

Luxury Presidential Two Bedroom Suite Ocean View

  • 海景
  • 52 坪 (172 平方公尺)
  • 1 間臥室
  • 可容納 8 人 (依實際入住人數計費)
  • 1 張特大雙人床, 2 張加大雙人床和 1 張標準雙人沙發床

顯示Luxury Presidential One Bedroom Suite Ocean View Diamond Club的所有相片

免費迷你吧、客房內保險箱、書桌、遮光布/窗簾

Luxury Presidential One Bedroom Suite Ocean View Diamond Club

9.2 分，滿分 10 分
太棒了
(7 則評論)
  • 海景
  • 35 坪 (116 平方公尺)
  • 1 間臥室
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床和 1 張標準雙人沙發床

顯示Luxury Suite Ocean View with Terrace Jacuzzi的所有相片

客房景觀

Luxury Suite Ocean View with Terrace Jacuzzi

7.4 分，滿分 10 分
不錯哦
(35 則評論)
  • 海景
  • 17 坪 (56 平方公尺)
  • 1 間臥室
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床和 1 張標準雙人沙發床或 2 張加大雙人床和 1 張標準雙人沙發床

顯示Luxury Presidential One Bedroom Suite Ocean View的所有相片

49-吋電漿電視、有線頻道、電視、MP3 底座

Luxury Presidential One Bedroom Suite Ocean View

8.2 分，滿分 10 分
非常好
(10 則評論)
  • 海景
  • 35 坪 (116 平方公尺)
  • 1 間臥室
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床和 1 張標準雙人沙發床

顯示Luxury Presidential One Bedroom Suite Swim Out Diamond Club的所有相片

免費迷你吧、客房內保險箱、書桌、遮光布/窗簾

Luxury Presidential One Bedroom Suite Swim Out Diamond Club

  • 35 坪 (116 平方公尺)
  • 1 間臥室
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床和 1 張標準雙人沙發床

顯示Luxury Presidential Two Bedroom Suite Swim Out DC的所有相片

Luxury Presidential Two Bedroom Suite Swim Out DC | 免費迷你吧、客房內保險箱、書桌、遮光布/窗簾

Luxury Presidential Two Bedroom Suite Swim Out DC

  • 52 坪 (172 平方公尺)
  • 可容納 8 人 (依實際入住人數計費)
  • 1 張特大雙人床, 2 張加大雙人床和 1 張標準雙人沙發床

顯示Luxury Junior Suite Swim Out的所有相片

免費迷你吧、客房內保險箱、書桌、遮光布/窗簾

Luxury Junior Suite Swim Out

7.8 分，滿分 10 分
不錯哦
(57 則評論)
  • 16 坪 (53 平方公尺)
  • 1 間臥室
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床和 1 張標準雙人沙發床或 2 張加大雙人床和 1 張標準雙人沙發床

顯示Luxury Suite with Terrace Jacuzzi的所有相片

Luxury Suite with Terrace Jacuzzi | 免費迷你吧、客房內保險箱、書桌、遮光布/窗簾

Luxury Suite with Terrace Jacuzzi

7.4 分，滿分 10 分
不錯哦
(46 則評論)
  • 花園景
  • 17 坪 (56 平方公尺)
  • 1 間臥室
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床和 1 張標準雙人沙發床或 2 張加大雙人床和 1 張標準雙人沙發床

顯示Luxury Chairmans Two Bedroom Suite Ocean Front Diamond Club的所有相片

49-吋電漿電視、有線頻道、電視、MP3 底座

Luxury Chairmans Two Bedroom Suite Ocean Front Diamond Club

10.0 分，滿分 10 分
好極了
(1 則評論)
  • 海景
  • 90 坪 (298 平方公尺)
  • 可容納 8 人 (依實際入住人數計費)
  • 1 張特大雙人床, 2 張加大雙人床和 1 張標準雙人沙發床

顯示Luxury Presidential One Bedroom Suite Ocean View Rooftop Pool的所有相片

Luxury Presidential One Bedroom Suite Ocean View Rooftop Pool | 客房景觀

Luxury Presidential One Bedroom Suite Ocean View Rooftop Pool

  • 海景
  • 35 坪 (116 平方公尺)
  • 1 間臥室
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床和 1 張標準雙人沙發床

顯示Luxury Junior Suite的所有相片

Luxury Junior Suite | 免費迷你吧、客房內保險箱、書桌、遮光布/窗簾

Luxury Junior Suite

7.4 分，滿分 10 分
不錯哦
(97 則評論)
  • 花園景
  • 16 坪 (53 平方公尺)
  • 1 間臥室
  • 可容納 4 人 (依實際入住人數計費)
  • 2 張加大雙人床和 1 張標準雙人沙發床或 1 張特大雙人床和 1 張標準雙人沙發床

顯示Luxury Junior Suite Swim Out Diamond Club的所有相片

露台/庭院

Luxury Junior Suite Swim Out Diamond Club

7.0 分，滿分 10 分
不錯哦
(19 則評論)
  • 16 坪 (53 平方公尺)
  • 1 間臥室
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床和 1 張標準雙人沙發床或 2 張加大雙人床和 1 張標準雙人床

顯示Luxury Presidential One Bedroom Suite Swim Out的所有相片

露台/庭院

Luxury Presidential One Bedroom Suite Swim Out

7.0 分，滿分 10 分
不錯哦
(2 則評論)
  • 35 坪 (116 平方公尺)
  • 1 間臥室
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床和 1 張標準雙人沙發床

顯示Luxury Presidential Two Bedroom Suite Swim Out的所有相片

49-吋電漿電視、有線頻道、電視、MP3 底座

Luxury Presidential Two Bedroom Suite Swim Out

  • 52 坪 (172 平方公尺)
  • 1 間臥室
  • 可容納 8 人 (依實際入住人數計費)
  • 1 張特大雙人床, 2 張加大雙人床和 1 張標準雙人沙發床

顯示Luxury Family Suite Ocean View Diamond Club的所有相片

免費迷你吧、客房內保險箱、書桌、遮光布/窗簾

Luxury Family Suite Ocean View Diamond Club

  • 海景
  • 18 坪 (60 平方公尺)
  • 1 間臥室
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床和 1 張標準雙人沙發床

顯示Luxury Junior Suite Ocean View Diamond Club的所有相片

Luxury Junior Suite Ocean View Diamond Club | 免費迷你吧、客房內保險箱、書桌、遮光布/窗簾

Luxury Junior Suite Ocean View Diamond Club

8.4 分，滿分 10 分
非常好
(8 則評論)
  • 海景
  • 16 坪 (53 平方公尺)
  • 1 間臥室
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床和 1 張標準雙人沙發床或 2 張加大雙人床和 1 張標準雙人沙發床

顯示Luxury Presidential One Bedroom Suite Diamond Club的所有相片

Luxury Presidential One Bedroom Suite Diamond Club | 免費迷你吧、客房內保險箱、書桌、遮光布/窗簾

Luxury Presidential One Bedroom Suite Diamond Club

  • 花園景
  • 35 坪 (116 平方公尺)
  • 1 間臥室
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床和 1 張標準雙人沙發床

顯示Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club的所有相片

免費迷你吧、客房內保險箱、書桌、遮光布/窗簾

Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

8.0 分，滿分 10 分
非常好
(14 則評論)
  • 海景
  • 17 坪 (56 平方公尺)
  • 1 間臥室
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床和 1 張標準雙人沙發床或 2 張加大雙人床和 1 張標準雙人沙發床

顯示Luxury Family Suite Ocean View的所有相片

免費迷你吧、客房內保險箱、書桌、遮光布/窗簾

Luxury Family Suite Ocean View

  • 海景
  • 18 坪 (60 平方公尺)
  • 1 間臥室
  • 可容納 4 人 (依實際入住人數計費)
  • 1 張特大雙人床和 1 張標準雙人沙發床

顯示Luxury Presidential Two Bedroom Suite Ocean View Diamond Club的所有相片

免費迷你吧、客房內保險箱、書桌、遮光布/窗簾

Luxury Presidential Two Bedroom Suite Ocean View Diamond Club

10.0 分，滿分 10 分
好極了
(1 則評論)
  • 海景
  • 52 坪 (172 平方公尺)
  • 2 間臥室
  • 可容納 8 人 (依實際入住人數計費)
  • 1 張特大雙人床, 2 張加大雙人床和 1 張標準雙人沙發床

其他推薦

廣告
住宿景觀

坎昆里維埃拉大法義公寓式飯店 - 全包式住宿

Puerto Morelos
  • 游泳池
  • 熱水浴缸
  • 全包式
  • Spa
9.2 分，滿分 10 分，太棒了，1,003 則評論
現在價格為 NT$9,501
總價 NT$12,764
含稅金和其他費用
5 月 2 日 - 5 月 3 日
坎昆里維埃拉大法義公寓式飯店 - 全包式住宿
Mod logo
登入以查看符合資格的折扣和禮遇。玩越多，獎勵就越多！
登入免費註冊

鄰近地區資訊

坎昆皇家頓河岸度假村，Autograph Collection 全包式度假村與賭場 - 全新翻修 位於莫雷洛斯港，住宿鄰近機場且坐落在海灘上。如果想要體驗一些活動，月宮高爾夫俱樂部和里維艾拉坎昆高爾夫度假村都很推薦，當地最熱門的景點則是女人島西岸, 坎昆角和尼祖克國家公園和索奇米爾科。來過的人也推薦埃爾廷托高爾夫球場和波多阿凡圖拉斯市鎮廣場這兩個地方。風浪板之類的水上活動很棒，值得推薦給喜歡玩水的您。查看莫雷洛斯港旅遊指南
地圖
CARR.FED 307 CANCUN-TULUM MZA. 03, LT 101-19, SMZA. 31, Puerto Morelos, QROO, 77580

附近景點

  • 莫雷洛斯港礁國家公園
    莫雷洛斯港礁國家公園
    步行 6 分鐘 - 0.6 公里
  • 莫雷洛斯港海灘
    莫雷洛斯港海灘
    開車 20 分鐘 - 17.8 公里
  • Ojo de Agua 海灘
    Ojo de Agua 海灘
    開車 25 分鐘 - 21.4 公里
  • 波多阿凡圖拉斯市鎮廣場
    波多阿凡圖拉斯市鎮廣場
    開車 26 分鐘 - 21.7 公里
  • 月宮高爾夫俱樂部
    開車 14 分鐘 - 11.2 公里

附近交通

  • 坎昆國際機場 (CUN) - 開車 19 分鐘

餐廳

  • the cave
    步行 19 分鐘
  • Agave Mexican Cuisine
    步行 17 分鐘
  • Diamond Club Lounge
    步行 16 分鐘
  • The Grill
    開車 17 分鐘
  • Grand Central Buffet
    開車 16 分鐘

住宿介紹

坎昆皇家頓河岸度假村，Autograph Collection 全包式度假村與賭場 - 全新翻修

奢華全包式住宿，位於埃爾廷托高爾夫球場附近
坎昆皇家頓河岸度假村，Autograph Collection 全包式度假村與賭場 - 全新翻修 提供免費吃到飽早餐、賭場、水上樂園免費入場，還有其他豐富的設施服務。此住宿提供海景第一排的絕佳視野、免費海灘小屋和4 間海灘酒吧，如果您喜歡海，這裡絕對不會讓您失望。想要慰勞自己、放鬆一下嗎？可以到附設的 Spa 做個身體去角質、臉部療程或熱石按摩。住宿有 9 間餐廳，提供國際料理和兒童餐。 健身房提供瑜珈課，還有橡皮艇、機動船艇和釣魚等活動可以體驗。此外，除了夜店和3 間池中酒吧，住宿還有提供客房內免費無線上網。
住宿還有提供以下便利的設施服務：
  • 8 座室外游泳池和兒童游泳池，提供滑水道、3 間池中酒吧和泳池躺椅
  • 免費自助停車
  • 3 座室外網球場、24 小時櫃台服務、多語服務人員
  • ATM/金融服務、水上摩托車、海灘浴巾
  • 許多旅客在評語中給了住宿的附近有海灘和友善員工等特色非常正面的評價。
客房特色
全部 833 間客房都提供 24 小時客房餐點服務、保險箱 (可容納筆記型電腦)等舒適享受，以及空調和免費迷你吧招待品等便利設施服務。 許多旅客在評語中給了住宿乾淨的客房環境極高的評價。
更多設施/服務還包括：
  • 保母服務和免費提供搖籃/嬰兒床
  • 按摩浴缸、淋浴花灑和免費盥洗用品
  • 49 吋電漿電視，提供付費頻道
  • 陽台、咖啡機/沖茶器和吊扇

全包式服務詳情

此住宿提供全包式住宿，房價已含住宿提供的餐點及飲料 (可能有特殊規定)。

小費與稅金

已含小費；歡迎額外小費。

食物與飲料

吃到飽自助餐、單點餐飲、點心和精選飲料都包含在內
全天候客房餐飲服務
客房內迷你吧 (包括所有飲料)
一或多個用餐場所在飲料供應數量和種類方面有所限制

休閒活動及設施/器材

包括所有住宿處休閒活動及設施器材的使用。

水上活動

獨木舟

陸上活動

健身設施
網球
排球

娛樂活動

住宿內娛樂活動
住宿內現場表演
主題派對

獎項與聯盟

環保認證住宿
本住宿已參與「Green Globe」，此計畫會評估住宿在以下一個或多個面向的影響：環境、社區、文化遺產及地方經濟。

類似的住宿

住宿景觀
坎昆皇家頓隱逸河岸度假村，Autograph Collection 全包式度假村 - 僅限成人 - 全新翻修
Puerto Morelos
  • 游泳池
  • 熱水浴缸
  • 含早餐
  • 全包式
8.4 分，滿分 10 分，非常好，78 則評論
現在價格為 NT$7,602
總價 NT$9,468
含稅金和其他費用
5 月 4 日 - 5 月 5 日
坎昆皇家頓隱逸河岸度假村，Autograph Collection 全包式度假村 - 僅限成人 - 全新翻修
比較類似住宿

住宿設施服務

網路

  • 所有客房提供免費無線上網
  • 部分公共區域提供免費無線上網

停車和交通

  • 提供免費自助停車
  • 提供的附設自助停車位有限

餐飲

  • 供應免費吃到飽早餐：每日 07:00 至 11:00
  • 1 間咖啡廳
  • 2 間池畔酒吧
  • 3 間池中酒吧
  • 3 間酒吧/酒廊
  • 4 間海灘酒吧
  • 9 間餐廳
  • 公共區域提供咖啡和茶
  • 夫妻情侶/私人用餐區
  • 點心吧/熟食店

附設餐廳

  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steak House
  • Taj
  • Zen

當地玩樂

  • 1 個浴缸
  • 12 台吃角子老虎機
  • 3 座室外網球場
  • 8 座室外游泳池
  • 8 張遊戲桌
  • 三溫暖
  • 水上摩托車
  • 水肺潛水
  • 全套 SPA 服務
  • 免費水上樂園
  • 免費兒童遊樂區
  • 汽艇活動
  • 沙灘排球
  • 兒童游泳池
  • 夜店
  • 浮潛
  • 海灘瑜伽
  • 健身房
  • 釣魚
  • 滑水
  • 滑水道
  • 遊船觀光
  • 遊樂場
  • 電玩區/遊戲室
  • 蒸氣室
  • 撞球/撞球桌
  • 賭場
  • 橡皮艇活動
  • 購物

親子設施

  • 8 座室外游泳池
  • 免費使用水上樂園
  • 免費兒童遊樂區
  • 兒童游泳池
  • 客房內托兒服務
  • 客房內嬰兒床
  • 洗衣設施
  • 專人陪同的免費兒童活動
  • 滑水道
  • 遊樂場
  • 電玩區/遊戲室
  • 點心吧/輕食店

便利設施服務

  • 24 小時櫃台服務
  • 行李寄存
  • 洗衣設施
  • 美髮沙龍
  • 接待櫃台設有保險箱
  • 禮品店/書報攤
  • ATM

旅客服務

  • 多語服務人員
  • 行李服務員
  • 求婚/浪漫套裝行程
  • 客房清潔服務 (每天)
  • 旅行團和票券諮詢服務
  • 乾洗/洗衣服務
  • 婚禮服務
  • 晚間開床服務
  • 禮賓服務

商務服務

  • 商務中心
  • 會議中心
  • 會議室
  • 電腦工作站

室外

  • 位於水岸
  • 位於海灘
  • 免費海灘小屋
  • 花園
  • 海灘浴巾
  • 海灘陽傘
  • 海灘躺椅
  • 烤肉設備
  • 野餐區
  • 游泳池躺椅
  • 游泳池遮陽傘
  • 露台

全套 Spa 服務

  • 三溫暖
  • 手部/足部美甲
  • 水療
  • 身體去角質
  • 芳香療法
  • 排毒療程
  • 深層組織按摩
  • 瑞典式按摩
  • 腳底按摩
  • 蒸氣室
  • 敷體療程
  • 熱水浴缸
  • 熱石按摩
  • 臉部療程
  • 雙人療程室
  • Spa 療程室

無障礙設施

  • 如需特定無障礙設施，請在預訂後使用預訂確認信上的資訊聯絡住宿。
  • 方便輪椅進出的公共廁所
  • 方便輪椅進出的禮賓部
  • 無障礙通道 (可能有限制)
  • 電梯 (門寬 91 公分)

其他

  • 4 層樓
  • 建造於 2014 年
  • 指定吸煙區 (違者罰款)
  • 美術學院風建築
  • 接待大廳

客房設施服務

臥室

  • 免費嬰兒床
  • 遮光窗簾

浴室

  • 免費盥洗用品
  • 吹風機 (應要求提供)
  • 拖鞋
  • 雨淋式蓮蓬頭
  • 按摩浴缸
  • 浴袍
  • 提供毛巾
  • 獨立浴缸和淋浴設備

娛樂設施

  • 49 吋電漿電視，可收看付費有線頻道
  • MP3 音響底座

餐飲

  • 24 小時客房餐點服務
  • 免費瓶裝水
  • 咖啡機/沖茶器
  • 備品豐富的免費迷你吧

其他

  • 可放筆記型電腦的保險箱
  • 吊扇
  • 免費市內電話
  • 空調 (恆溫)
  • 書桌
  • 電話
  • 熨斗/燙衣板

規定

入住

入住登記開始時間：15:00；入住登記結束時間：00:00
提供零接觸入住服務
辦理入住手續的最低年齡：18 歲

退房

退房時間：12:00
提供零接觸退房服務

入住特別注意事項

抵達住宿時櫃台會有服務人員接待旅客
住宿提供的資訊可能經由自動翻譯工具翻譯

如何進入住宿

櫃台有服務人員

寵物

禁帶寵物或服務性動物

兒童和加床

歡迎兒童入住
恕不提供折疊床/加床
免費提供搖籃

此住宿接受的付款方式

重要資訊

費用

住宿會在您入住時收取以下費用 (費用可能包含適用的稅金)：

  • 衛生服務費：每晚 MXN79.20

此處已列出所有由住宿提供的收費項目。

注意事項

若有額外房客入住，住宿業者會依照其規定收取費用
辦理入住手續時可能需要出示政府核發且附有照片的證件，並以現金作為押金或提供信用卡以支付雜費
住宿無法保證能符合房客所有特殊住房要求，房客須於辦理入住手續時與住宿確認；特殊入住要求可能需要加收費用
此住宿接受信用卡及現金等付款方式
此住宿設有例如陽台、庭院、露台等可能不適合兒童使用的戶外空間；如有疑慮，建議您在入住前與住宿方聯絡，確認他們可提供適合您的客房
住宿登記編號 005-007-005839/2025

其他須知

此住宿禁帶寵物或服務性動物

住宿別名

Royalton Cancun
Royalton Riviera
Royalton Riviera Cancun All Inclusive Puerto Morelos
Royalton Riviera Hotel
Royalton Riviera Hotel Cancun
Royalton Riviera Cancun Resort All Inclusive Puerto Morelos
Royalton Riviera Cancun Puerto Morelos
Royalton Riviera Cancun Inclu
Royalton Riviera Cancun Resort Spa All Inclusive

常見問題

坎昆皇家頓河岸度假村，Autograph Collection 全包式度假村與賭場 - 全新翻修 是否有游泳池？

是的，此住宿設有8 座室外游泳池和兒童游泳池。

坎昆皇家頓河岸度假村，Autograph Collection 全包式度假村與賭場 - 全新翻修 的住宿價格為何？

截至 2026 年 4 月 8 日，於 2026 年 5 月 4 日入住坎昆皇家頓河岸度假村，Autograph Collection 全包式度假村與賭場 - 全新翻修 ，2 位成人 1 晚最低價為 NT$7,898 (不含稅金和其他費用)。此價格是根據過去 24 小時內搜尋未來 30 天的最低每晚房價。價格可能會變動。選擇日期以顯示更正確的價格。

坎昆皇家頓河岸度假村，Autograph Collection 全包式度假村與賭場 - 全新翻修 是否允許攜帶寵物？

很抱歉，此住宿恕不允許攜帶寵物。

坎昆皇家頓河岸度假村，Autograph Collection 全包式度假村與賭場 - 全新翻修 的停車費用是？

此住宿提供免費自助停車服務。

坎昆皇家頓河岸度假村，Autograph Collection 全包式度假村與賭場 - 全新翻修 的入住登記時間是？

入住登記開始時間：15:00；入住登記結束時間：00:00。

坎昆皇家頓河岸度假村，Autograph Collection 全包式度假村與賭場 - 全新翻修 的退房時間是？

退房時間是 12:00。

坎昆皇家頓河岸度假村，Autograph Collection 全包式度假村與賭場 - 全新翻修 是否提供全包式禮遇？

是的，住宿提供全包式服務。提供的活動包括獨木舟、網球和排球等。

坎昆皇家頓河岸度假村，Autograph Collection 全包式度假村與賭場 - 全新翻修 位於何處？

這家海濱住宿位於莫雷洛斯港，距離埃爾廷托高爾夫球場 10.3 公里，而且距離波多阿凡圖拉斯市鎮廣場 20.4 公里。

評論

坎昆皇家頓河岸度假村，Autograph Collection 全包式度假村與賭場 - 全新翻修 的評論

7.6

不錯哦

8.4

整潔度

7.8

設施服務

7.8

員工素質

8.2

住宿環境和硬體
10 分，有夠讚；117 則評論中有 52 則
8 分，不錯哦；117 則評論中有 26 則
6 分，一般般；117 則評論中有 13 則
4 分，不太好；117 則評論中有 10 則
2 分，很糟糕；117 則評論中有 16 則

評論

4/10 不太好

Jose Luis

親子旅遊
不喜歡：員工素質和設施服務
We returned to the Royalton after 10 years and boy was absolutely everything different. Our experience was the complete opposite of the first time we were there. The food was lacking, the service was terrible and they double charged my sister for spa services that she never used. They were refused to remove the double charges and told us that the spa was independent from the hotel, which makes absolutely no sense. We had to leave as we were catching our flight and they refuse to give us the checkout ticket until we paid even though we didn’t utilize those services. Every time we would ask a question they would send us a guest services who was not helpful at all. Honestly, it was a horrible experience and it was 24 of us celebrating my parents 50th anniversary. We are very disappointed. Never coming back.
於 2026 年 4 月住了 6 晚

8/10 不錯哦

Kimberly

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We just got back yesterday and spent four nights at the hotel. This was our first time. other reviews that I had read talked about an odor and there was a little bit of that I think because it’s so humid the drawers in the rooms have a musty smell, and I did smell what people have talked about as sewage odor a couple times, mostly when I was walking down the stairwell, but in general, there wasn’t any major issues with that. The staff were wonderful and very attentive and there was no high pressure to get us to do anything we didn’t want to do. We were happy about the buffet. It was very big with a lot of options. We went to two restaurants. The Indian restaurant was excellent. We also went to the steakhouse and my son is the only steak lover, but he enjoyed it a lot. They did a great job with entertainment throughout the day and evening. One benefit of booking through Expedia that I was not expecting was your own Expedia concierge person they took care of our reservations for us which I think would’ve been difficult. I heard people talking about how hard it was for them to make reservations, but we had no problem at all thanks to our Expedia concierge. The other benefit was that the pool chairs were actually marked and reserved for Expedia guests. This is a huge bonus, otherwise you have to get downstairs before 7:30 or all the prime spots are taken already. There were plenty of options to eat by the pools outside as well. Overall, we did have a very nice time.
於 2026 年 4 月住了 4 晚

8/10 不錯哦

RANDALL

團體旅遊, 親子旅遊
喜歡：員工素質和設施服務
Very nice resort, large with lots to do. Big downfall would be there are no pool chairs available unless you are up before 5:30am
於 2026 年 4 月住了 4 晚

8/10 不錯哦

Melissa

喜歡：整潔度、員工素質和住宿環境和硬體
The hotel and rooms are clean. The food lacked taste and a bit of quality.
於 2026 年 3 月住了 4 晚

4/10 不太好

Brian

情侶出遊, 團體旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
My wife and I were at this resort March 29 - April 2nd and we will never be back. You’ll be asked to join a meeting for timeshare as soon as you get there; turn it down. It’s a waste of time. The rooms; we had the walk out room into a pool and they are just rooms. You can’t use the beach right now because of the seaweed. The workers there are not friendly they will give you a fake smile and unless you have a 10 or 20 in front of you, good luck getting served. I’ve never seen anything like it. Food is not good at all other than the outside pizza making restaurant which is delicious. Casino is rigged. I know people will laugh and go try it themselves. I promise you will lose every time. Drinks are so watered down. I could have 50 chocolate monkeys and it not affect me at all. I watched how much alcohol was put into a drink and it was not even a shot worth. They do try to get your money in any way possible I went to the little store in the resort and I wanted licorice and a Milky Way just two simple things and they wanted $21 for that insane. They do have a nightclub, but other than that, there’s nothing to do at night. The shows they put on they OK but if you’ve seen one at another resort, you’ve seen them all. We’ve stayed at many resorts and I could promise you you can find much nicer and more affordable than this place.
於 2026 年 3 月住了 4 晚

8/10 不錯哦

David Michael

團體旅遊
Breakfast at the restaurant was good, not the buffet though. Overall clean and friendly staff!
於 2026 年 3 月住了 4 晚

8/10 不錯哦

PRISCILLA

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property grounds were well maintained. Room had to be changed due to the first room swim out pool was not clean. Room had a lot of mosquitoes every night which was a problem. I think this is due to cleaning staff leaving doors and outdoor sliders open while they cleaned. Staff - Andy at Expedia Conceirge was great in helping us navigate that and any questions we had. Jorge and Leydi at the pool area for drinks were amazing their service was great. Food was ok - best restaurants was Italian and Japanese.
於 2026 年 3 月住了 6 晚

8/10 不錯哦

Candice

喜歡：整潔度、設施服務和住宿環境和硬體
Lots of options for break/lunch/dinner. Restaurants were fantastic! Italian/TexMex/Agavei my favs. That is the only highlight, to be honest. Beach is not swimable. Didn't get to visit the breakfast buffets as I prefer my room in the AM, but room service was absolutely horrible.The personal (the one the speaks good english) very impatient, to the point of rude and dismissive. I upgraded to Diamond, and wasn't worth it at all. No additional benefit desipite what i paid for. $$$ Didnt get the "butler service", or any benefits aside from pool access. Room smelled of mold. I really wanted to love this resort, but just was NOT worth the money. Rm 9223 03/31-04/03.
於 2026 年 3 月住了 3 晚

2/10 很糟糕

Ankit

親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Dear Expedia Customer Support, I am requesting your assistance in resolving a materially deficient stay booked through your platform at Royalton Riviera Cancun from March 27–31. This experience involved: - Misrepresentation of a promised premium upgrade (Diamond Club) - Failure of basic housekeeping services despite repeated requests - Health and safety concerns due to unresolved mosquito infestation affecting my child - Paid amenities (swim-out pool) being unusable This does not reflect the level of service or accuracy expected when booking through Expedia. I am requesting a full refund for this stay. I ask that Expedia open a formal case with the property and advocate for a complete resolution. Please confirm next steps. Sincerely, Ankit Mathur
於 2026 年 3 月住了 4 晚

6/10 一般般

Emily

親子旅遊
喜歡：整潔度和住宿環境和硬體
Overall we felt like our stay was very medium. Upon arrival, someone who introduced himself as from Expedia came to tell us he would help us with anything we needed during our stay, took our phone number, and then never contacted us until the day before we left. We did have someone from Royalton immediately come up to help us, too, but they were trying to sell us a club membership and to join them for a breakfast where we’d learn more about joining the club. Once we said no to the breakfast, the staff member stopped responding to any messages. We booked an ocean view family suite, and upon getting checked in, the staff was quietly back and forth between the check in desks, and told us they were “doing something special” for us. They moved us to the diamond area, which we thought was very kind to do without request, but when we got there, we had a view looking at the back of a building and in order to see the ocean, we had to go out on the balcony and stand in one of the ends and look over. When we told the front desk we had paid for an ocean view, they told us we can technically see the ocean so it is an ocean view. They also said they were overbooked so they couldn’t accommodate what we originally booked. The pools were great. Our kids enjoyed the obstacle course in the water and the slides. The food was pretty good. We especially enjoyed Zen, our server was great with food allergies!
於 2026 年 3 月住了 4 晚

6/10 一般般

Jennifer

喜歡：整潔度和設施服務
不喜歡：員工素質
Almost impossible to get reservations if not a prime or diamond member. The wait staff for the most part were extremely slow and rude. Beach was loaded with piles of seaweed . Annoying how many people kept trying to get you to book for the spa or take a membership tour. Even when in full conversation having fun they would walk right up and interrupt. Although I did break and booked with one and very happy I did. Beautiful spa, great massage and hydrotherapy . Went twice! Then thankfully an Expedia member checked in on my trip and got us dinner reservations finally and met with us and turned our trip around!!!! Thank you Victor!!!! Coco bongo was amazing! Such a great time. And booked through the Royalton and personally escorted to the door . Literally walked us in. Felt very safe.
於 2026 年 3 月住了 5 晚

8/10 不錯哦

Ashley Elizabeth Ann

親子旅遊
喜歡：整潔度和住宿環境和硬體
The food was amazing at the restaurants, buffet and food trucks. There could have easily been one, if not 2, more coffee/ice cream shops. And more bathrooms around the pool area and main floor bar.
於 2026 年 3 月住了 7 晚

10/10 有夠讚

Jeremy

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had a great stay for spring break. Rooms were clean and updated. Spa was great like usual. All waiters and bar tenders were very friendly and helpful.
於 2026 年 3 月住了 5 晚

8/10 不錯哦

Jonathan David

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Not quite the 5 star it was a couple of years ago - but still very good.
於 2026 年 3 月住了 6 晚

10/10 有夠讚

Gladis O，los Angeles

家庭旅遊
Nice placed for sure I recommned.👏👍😃
於 2026 年 3 月住了 5 晚

6/10 一般般

Bryan

Food was very ok. Not good, but existed. Staff was not helpful and would simply ignore guests speaking to them.
於 2026 年 3 月住了 4 晚

10/10 有夠讚

charles

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great property don't believe all the reviews this place is nice. Rooms are clean and staff is great. Buffett food is good restaurants are good nothing off the hook but still nice. Beach is great and the pools are clean. Place is huge and lots of bars. Beer is always cold Alcohol selections is a little limited for whiskeys and Rums but they have all the rest. There are some bugs (no see em's ) after sunset that bite some people. Only 3 out of our party of 17 but simple mosquito spray keeps them off you. Staff is nice everywhere and Andy the Expedia ambassador is amazing and took care of us from check in to check out. He took care of our dinner reservations and excursions. Super nice guy and even took care of the rest of my party. If you need a butler this is not the place for you but it is clean, friendly and fun. Super close to the airport.
於 2026 年 3 月住了 5 晚

4/10 不太好

Timothy

團體旅遊
喜歡：整潔度和住宿環境和硬體
不喜歡：設施服務
The beach water is brown. Not much the hotel can do about this, but it is not the blue water everyone is coming to Mexico to see. Sand fleas are legit here as well. It is almost impossible to get dinner reservations whether you are diamond club or not. When you cannot enjoy the beach as expected things like dinner reservation's needs to be operating at 100%. The spa experience was exceptional.
於 2026 年 3 月住了 4 晚

2/10 很糟糕

Alicia

親子旅遊
不喜歡：員工素質
The food was horrible (buffet). Never got the chance to eat at the restaurants because they were full. The people that work there HATE their jobs (major attitude). I will never go back.
於 2026 年 3 月住了 4 晚

8/10 不錯哦

Nathan

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Our trip started out very good food and drinks were very good. Restaurants had awesome service and food with lots of variety. Pools and the beaches were exceptional. The sargassum wasn’t to bad the crews did there best to clean it up. The last couple days of our trip weren’t that great as our year and a half old daughter got very sick. The staff and the doctor on site were very helpful in the end she had to go to the hospital for treatment. The staff were amazing people who had helped us with getting to the hospital asap. Also with other things like making sure we had everything we needed. I should mention we have 2 other daughters who are older I stayed with them at resort while my wife went to the hospital with our youngest who was sick. The person that helped us a lot was Armando Martinez at guest services. He was super helpful, knowledgeable, and would do anything he could to help us and make us feel comfortable at a stressful time. There was another gentleman from guest services who had helped also I cannot remember his name but he also did an amazing job. We ended up staying an extra 2 days due to our baby girl couldn’t fly due to her sickness. They allowed us to stay in the same room which was great. The staff made us feel like they really cared for us which was really nice as it was a difficult time. Also want to mention that the doctor ran to our room as we called front desk that we needed him to come asap. Great people who work here!!
於 2026 年 3 月住了 1 晚

10/10 有夠讚

Jaiden Alexis

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2026 年 3 月住了 5 晚

10/10 有夠讚

Elizabeth Ann

於 2026 年 3 月住了 4 晚

10/10 有夠讚

Zachary

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
There was a lot of seaweed on the beach so we didn’t spend any time there, but the pools were very nice
於 2026 年 3 月住了 6 晚

10/10 有夠讚

Tracy

於 2026 年 3 月住了 4 晚

10/10 有夠讚

Michael

於 2026 年 3 月住了 7 晚