「Quiet environment, enthusiastic service from staff, good security, and pretty good privacy protection, which solved my problem of checking in two hours in advance. I am very satisfied with this hotel and will recommend it to my friends. Thank them.」
「Quiet environment, enthusiastic service from staff, good security, and pretty good privacy protection, which solved my problem of checking in two hours in advance. I am very satisfied with this hotel and will recommend it to my friends. Thank them.」
「Uncomfortable Stay due to AC Issue.
1/24/25- 1/30/25 Room416
The AC only had a cold mode with no way to adjust the temperature, makes the room uncomfortable cold. As a result, I got a cold after six nights stay.
In the first few days, I feel I can get used to it, so I didn’t complain. In the last day of stay, I started to had a running nose. Today is Feb 5th. I’m still in sick.
I hope management address this issue for future guests.
」
「Uncomfortable Stay due to AC Issue.
1/24/25- 1/30/25 Room416
The AC only had a cold mode with no way to adjust the temperature, makes the room uncomfortable cold. As a result, I got a cold after six nights stay.
In the first few days, I feel I can get used to it, so I didn’t complain. In the last day of stay, I started to had a running nose. Today is Feb 5th. I’m still in sick.
I hope management address this issue for future guests.
」
「I give five stars because the hotel is great . Very good location. You can easily walk around and get what you need . I like the most is the hotel stuffs . They are truly there to help all the guests. Hospitality is about people. They really get that. I appreciated their help. Even the first and the second night my room was just next to the party area . I can heard the music very loud in my bed . I couldn’t sleep well after a long day traveling. They help out to change another quiet room for me...
「I give five stars because the hotel is great . Very good location. You can easily walk around and get what you need . I like the most is the hotel stuffs . They are truly there to help all the guests. Hospitality is about people. They really get that. I appreciated their help. Even the first and the second night my room was just next to the party area . I can heard the music very loud in my bed . I couldn’t sleep well after a long day traveling. They help out to change another quiet room for me...
「Room was spotless and well taken care of, staff was wonderful. I was a solo traveller and felt safe and welcomed in the hotel, i appreciated that its not a party hotel and was quiet while I was there for a conference. 」
「Room was spotless and well taken care of, staff was wonderful. I was a solo traveller and felt safe and welcomed in the hotel, i appreciated that its not a party hotel and was quiet while I was there for a conference. 」
「Over all not too bad. Hotel is clean. Restaurant is nice. And staff is friendly. The only thing is the room we booked is not we expected. We thought we booked an ocean view. But the room we got is partially ocean view. 」
「Over all not too bad. Hotel is clean. Restaurant is nice. And staff is friendly. The only thing is the room we booked is not we expected. We thought we booked an ocean view. But the room we got is partially ocean view. 」
「Our experience at the Grand Park Royal in Cancún was nothing short of incredible. From the moment we arrived, we were welcomed with warm smiles, exceptional service, and an atmosphere that instantly put us into vacation mode. Every staff member we encountered went above and beyond to make us feel cared for, but one person truly made our trip unforgettable: Johan.
Johan was, without a doubt, the highlight of our stay. His kindness, attentiveness, and genuine desire to make sure we had the best...
「Our experience at the Grand Park Royal in Cancún was nothing short of incredible. From the moment we arrived, we were welcomed with warm smiles, exceptional service, and an atmosphere that instantly put us into vacation mode. Every staff member we encountered went above and beyond to make us feel cared for, but one person truly made our trip unforgettable: Johan.
Johan was, without a doubt, the highlight of our stay. His kindness, attentiveness, and genuine desire to make sure we had the best...