Find Hotel with a Concierge in Tancah

"We had a wonderful stay at the hotel. The food was really great, and everything was amazing. The only small issue I had was a bit of a musty smell in the room, but they resolved it really quickly by providing a dehumidifier."

"Amazing resort, and extremely family oriented. The staff is incredible and very attentive."

"The food was good. Pools close by 7pm. Public access washrooms were not always clean. Staff in the stores were not helpful or friendly. Hotel staff was good."

"Beautiful resort! Service is amazing! We enjoyed our stay to the fullest. Would 100% recommend. "

"The staff was absolutely amazing, and the resort itself was breathtaking — easily the most beautiful resort I’ve ever stayed at. Every meal we had was incredible, from the restaurants to the room service. El Gaucho was definitely our favorite restaurant! My partner and I celebrated our 3-year anniversary during our stay, and the resort made it feel so special. We attended the Chic Cabaret and experienced a beautiful cultural show, along with a special dessert and anniversary shoutout that was so thoughtful. Every staff member we encountered was kind, attentive, and welcoming. We truly loved every minute of our stay and cannot wait to return."

"Staff were great and all the food was amazing as well. "

"We’ve been coming to the Barcelo for more than 20 years. We were very surprised to see how rundown it had become and how poorly it was maintained. The food was mediocre, at best, meats every day were dried out and we watched other guests sawing to cut pieces off. Our room was not cleaned and no clean towels provided 2 of our 7 days there. In addition, the gift shop at the pool area completely ripped us off. There was no price tag on a 6oz bottle of sunscreen and shame on us for not asking the cost. We anticipated paying $20 or so, which would have been more than double its store cost,especially since we’re guests, but when the charge appeared on our credit card, they had charged us $56!!! We thought it must be a mistake, but no, rip your guests off and extort them. Needless to say, we will not ever be returning to the Barcelo."

"The cleaniness of the room could've been better. This resort does not open up to the main ocean where it is swim friendly. "

"Staff was absolutely incredible. Property was beautiful. Would give 10 stars if I could. "