Very, very, disappointing, to say the least!...i payed $950. usd. For 2 basic rooms, for 3 nights. Rooms were very dated, and smelled bad. Asked if we can get upgraded since the place looked empy and was told they didn't have the availability. Lol. Wish i could've gotten a refund but they wouldn't. I was gonna post some pictures, but realized i didn't even bother taking any pics!! Pools were not even worth getting in. I say avoid!
Carlos
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Sarah
家庭旅遊
2025 年 7 月 26 日
喜歡:整潔度和住宿環境和硬體
Like the view and all but no efforts to clean the beach
Sarah
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Alicia
情侶出遊
2025 年 7 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
No pudimos hospedarnos en Alea, estuvimos en Nerea, cuyo personal tiene una atención maravillosa. Cada día la persona de limpieza dejaba la habitación impecable. Las instalaciones siempre estaban idóneas y limpias. La playa a pesar del sargazo era accesible por el muelle. También disfrutamos con el kayak y los chalecos salvavidas que tienen a disposición.
Alicia
於 2025 年 7 月住了 4 晚
2/10 很糟糕
Alanna
2025 年 7 月 13 日
不喜歡:設施服務和住宿環境和硬體
I showed up in the property was closed for so-called “renovations for weeks“ and I was moved to a different hotel so I honestly can’t even give a review of the property cause I never even saw it. Except for one staff member on site I was barely communicated with at all about this situation. Don’t book with this hotel unless you wanna be scammed.
Alanna
於 2025 年 6 月住了 5 晚
8/10 不錯哦
Todd
2025 年 6 月 28 日
Todd
於 2025 年 6 月住了 4 晚
8/10 不錯哦
Myoung
2025 年 6 月 20 日
喜歡:整潔度和員工素質
Beautiful, calm and peaceful place tucked away from busy Tulum city. It is our second time to visit this area because it is so beautiful there. Facility was beautiful but some updates might be needed immediately like broken hardwares and kitchen tools such as knife, pots, pans. Bed and service were excellent. We got almost everything we need immediately. You can have whatsapp chat with front office for any questions. The restaurant in the Alea was closed so we had to go to Mereva which is just few min walk for breakfast but it was not a big problem at all. Like most of shores, there are way too much seaweeds piled up so playing in the beach was almost impossible but they have lovely pools and they maintained it well. People consistantly removed seaweeds but it is impossible to remove which I did not know.
Myoung
於 2025 年 6 月住了 3 晚
2/10 很糟糕
Tammy
2025 年 6 月 18 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Outdated, Unfriendly Staff!!!
Tammy
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Sherece
2025 年 6 月 17 日
Sherece
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Maria
團體旅遊
2025 年 6 月 12 日
喜歡:整潔度、設施服務和住宿環境和硬體
This place is AMAZING! We got moved to their sister hotel called Mereva and got upgraded rooms because something was under construction in Alea and it was so kind of them. They greeted us with a smile and took our luggage’s to our rooms, and we had ALOT of heavy big luggage’s. Jose Luis, Oscar, Felipe, Jose, and Luis were all so kind and we all loved having conversations with them each breakfast and dinner. They were the highlight of my stay here. They made all of our times there so memorable. They always knew my friend wanted a margarita when she came back to the hotel and they were always ready to greet us with 2 for sunset hour. They are bilingual and spoke English and Spanish to us. They have cleaning ladies and they made towel animals! They were so cute and impressive! The rooms are so spacious and beautiful. I love their aesthetic. There are pools in the room balconies and a big pool in the middle of the hotel. They are also close everything we went to. I could go on for hours about this place and how great it was. We are all so sad to leave and the crew became our friends. I will definitely be coming back.
Maria
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Kaleb
2025 年 6 月 5 日
喜歡:整潔度、員工素質和住宿環境和硬體
Recommended
Kaleb
於 2025 年 5 月住了 3 晚
10/10 有夠讚
James
2025 年 5 月 20 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great spot
James
於 2025 年 5 月住了 4 晚
6/10 一般般
Tarek
家庭旅遊
2025 年 5 月 11 日
喜歡:整潔度和員工素質
Property location was beautiful, but the house lacked the amenities that you would expect for this price point.
Tarek
於 2025 年 5 月住了 2 晚
8/10 不錯哦
Neuro
親子旅遊
2025 年 5 月 5 日
喜歡:整潔度、員工素質和設施服務
Muy tranquilo
Neuro
於 2025 年 4 月住了 7 晚
10/10 有夠讚
Rachel
2025 年 4 月 29 日
Rachel
於 2025 年 4 月住了 4 晚
8/10 不錯哦
zoraida
2025 年 4 月 28 日
zoraida
於 2025 年 4 月住了 4 晚
8/10 不錯哦
William,San Jose
情侶出遊
2025 年 4 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff is excellent. Shout out to Luis and Samantha at reception and all the wait staff at the restaurant. The beds and pillows and cleanliness are good. You need a rental car. This place is very peaceful.
William
於 2025 年 4 月住了 7 晚
10/10 有夠讚
Juan Carlos
情侶出遊
2025 年 4 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
👍
Juan Carlos
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Abigail Esmeralda,Tulum
家庭旅遊
2025 年 4 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Me encantó, el lugar es lindo y todo el personal sin excepción son muy amables❤️
Abigail Esmeralda
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Kristian
2025 年 4 月 14 日
Kristian
於 2025 年 4 月住了 2 晚
8/10 不錯哦
Michelle
2025 年 4 月 14 日
喜歡:整潔度、員工素質和設施服務
Michelle
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Daniel Regner
2025 年 4 月 14 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
God værdi for pengene
Vi havde 3 overnatninger i et swim up værelse og er uden tvivl et besøg værd.
Værelserne er super hyggelige.
Toilettet er ikke særlig godt afskærmet fra værelset, men sengen er god!
Betjeningen er generelt god og personalet er høflige og hjælpesomme. Priserne på maden kunne være billigere, men portionerne og kvaliteten er god, så det opvejede for priserne.
Alkohol er alt for dyrt på hotellet og vi endte med aldrig at købe en flaske vin til vores mad af samme grund.
Vær opmærksom på at stranden er ret mærket af meget tang, men dette synes at være et generelt “problem” i området.
Alt i alt er det er et super hyggeligt og romantisk lille hotel, vi uden tvivl vil vende retur til. Det var det helt rigtige hotel for os at starte vores ferie i Mexico på.
Daniel Regner
於 2025 年 4 月住了 3 晚
8/10 不錯哦
Elliott
2025 年 4 月 13 日
喜歡:整潔度和住宿環境和硬體
Good
Elliott
於 2025 年 2 月住了 1 晚
10/10 有夠讚
ANGELICA
團體旅遊
2025 年 4 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Cómoda, el personal super amable y el desayuno rico.
ANGELICA
於 2025 年 4 月住了 3 晚
10/10 有夠讚
norman
團體旅遊, 家庭旅遊, 親子旅遊
2025 年 4 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice
norman
於 2025 年 3 月住了 3 晚
10/10 有夠讚
Stephanie
情侶出遊
2025 年 3 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My room had the most gorgeous view of the ocean! Waking up to that sunrise was unbelievable. Other reviews say the road leading up to it was “terrible” this is untrue. It is rocky but it’s simply unfinished, not that bad! The staff is polite the restaurant has great food! The atmosphere is quiet and relaxed I enjoyed my stay