倫敦出租度假屋

「Our stay got off to a very poor start. We were assigned a room that had not been cleaned, with rubbish from the previous guests still scattered around. A cleaning staff member apologized and said a manager would come up to take us to the “correct” room, but no one came. We were later told to return to the lobby with our heavy luggage. When we finally met the manager, she claimed she had been waiting for us upstairs and showed little apology for the incident. The replacement room was on a low...

「The room was pretty big for the cheap price. It smelled like cellar in the room, but it was okay. Free coffee and tea was really nice. Would recommend it.」

「Although the room was different than the one in the photo which I received, I was still pleased with the stay. It was very clean and the room was already nice and cool. Check-in was very easy. Check-out was as well, although, getting into the app did not always work after check-out. Still trying to retrieve my receipt. I would definitely recommend staying here.」

「房間浴室都很乾淨～ 小廚房非常棒，附近下樓右轉走3分鐘就有超商非常方便，離地鐵站也很近。」

「Convenient place, nice staff」

「Very good, clean, and comfortable room. The reception is very friendly and provided a lot of extra help to us.」

「The room was extremely small and the sofa bed had stains on it. Otherwise the room was very clean. The location was fantastic, but super noisy. We could hear other guests above us, next door and the traffic from the street. Kitchen was great, but very little room for 4 people.」

「The room and bathroom were very good, clean and Well equipped, bathroom was nice with a rain shower. The room was comfortable .We received communication, but did not know what room we were in, which was frustrating. Also our room was still be being cleaned after 4pm. When we booked out checkout was 11am, all the communication from open door was 10am, which is very early. The patio garden hadn’t been cleaned, there were still cigarette butts littered over the patio. The location is very good. We...

「Too dirty , felt so bad and wanted to leave asap」