"I would not stay here again. Long check-in lines and staff were unhelpful and not friendly. Hotel is nice and rooms are great as well as great location but doesn’t make up for lack of a helpful staff. "
"Very nice and clean hotel.The location is perfect and the beds are really comfy.Had a great night sleep.The staff are friendly and helpful. It was my second time staying in this hotel."
"Though the hotel is a bit dated, it is conveniently located within a short walk of Gloucester Road Station, the Natural History Museum, and the Victoria and Albert Museum. The breakfast buffet is great, and the staff are very friendly."