Search Residences in Cancun South

"Excellent "

"My room had many issues and they couldn't do anything to resolve my issue"

"👍"

"I was staying for 4 days, of which only one day cleaned my room, and that’s why I had to call someone to clean. They had the dirty dishes from two days in my room, used the towels from two days, that was disastrous, at the reception they don’t explain to you that there are different kinds of bracelets and being on the beach with my daughter made me move to another part of the beach because I didn’t have the red bracelet, no chairs to sit on and we were had to stay with all the people who smoke and me with a minor, the only good experience was the Almar restaurant, good attention and good food, and in the other restaurants, the food is not good, often cold and without flavor. "

"Great experience!"

"Had a wonderful time, only one minor issue with the shower wand not being able to switch from the overhead shower head. I have started at this resort several times over the years and have always been very pleased."

"Todo está muy bien, los bares, el staff, la comida tiene oportunidad de mejorar un poco pero en lo demás la pasamos muy bien."

"Clean room, great food. Lots of maragaritas! "

"This hotel has very poor food quality and is much more expensive than expected for a 5-star hotel. I would honestly recommend staying at another hotel for this price. The food was terrible, the glasses were dirty, and they even brought me a glass that still had red lipstick marks and someone else’s water stains on it. The pools were also dirty and not well maintained. Very disappointing experience."