Hotel with a Concierge in Isla Mujeres from NT$10,299

"We just spent a week at Atelier Playa Mujeres from January 25–31, 2026, and had the most wonderful time. This was a family trip with my husband, sister, and mom, and it truly exceeded all of our expectations. We’ve stayed at three other resorts in Cancun before, and this one is by far the most luxurious. We kept talking about how incredible the food was, and the customer service was outstanding. Every staff member greeted us with a smile, made eye contact, and genuinely seemed happy to help—it really made us feel welcomed and cared for throughout our stay. The weather wasn’t ideal (cool and rainy at times), but even that couldn’t take away from the experience. We still thoroughly enjoyed ourselves and felt very well taken care of the entire week. We also did the hydrotherapy and massage at the spa, and both were excellent—no surprise that they’ve won awards. It was truly a highlight of the trip. After reading a few one-star reviews here, I honestly feel many of them don’t reflect the reality of this resort. The hotel and staff clearly put in tremendous effort, and our experience was nothing short of exceptional. I would happily recommend this place to anyone—especially family and friends—and would absolutely love to return."

"Great place to relax."

"The beach is the most quiet and beautiful in Cancun. Staff were amazing! The room was spotless. Peaceful holiday conducive to digital detox. Beds are wonderful. Concierge staff at the beach were so helpful. Food tips: Bocadito food truck tacos. The best. Lupita Lounge: sirloin steak is actually rib eye. Delicious El Mar: Breakfast, lunch and dinner all delicious La Isla: Excellent Risotto Bisou: Delicious breakfast buffet"

"Excelente habitación, servicio y atención del personal "

"So clean and organized, the staff was so attentive and friendly!"

"Everything was perfect! "

"We had a very enjoyable stay at the Riu Palace in amazing, thank you so much"

"I can't say enough great things about this great All-In. The staff are friendly and professional. Our room and the property are clean and well maintained. The buffet at Caprichos is awesome and had a lot of vegan options for me, most of the other restaurants had few options but able to accommodate. I loved the gentle music that played on the grounds in the morning, adding to a blissful sunrise. The aquafit class was more fun than I thought it would be. I didn't make a morning yoga class, it would be great if there was an evening yoga class. One of the reasons I booked here was because a ferry to Isla Mujeres is walking distance but I found out the times are very restrictive so we took Ubers to and from Puerto Juarez which were less than $10CDN each way so we could get the ferry that runs every half hour or so. There was a bit of seaweed on the beach but it was cleaned frequently and wasn't a big deal. The sand is beautiful and there is plenty of seating. I would definitely come back and have already recommended to friends. Thanks everyone at Villa del Palmar for such a relaxing vacation. "

"Beautiful resort and friendly staff. Food was amazing. I highly recommend Erik or Isaac as a butler, they were amazing!"