This property was great. Every space of the property was clean, accessible, food options are awesome and the staff provides great customer service.
Natalia A
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Maribel,Waldorf
家庭旅遊, 親子旅遊
2025 年 8 月 2 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Have been coming for several years and never disappoints. Always receive the best of service and everyone is very helpful and courteous. Food is great and have a variety of activities throughout the day. Will keep on coming back!
Maribel
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Jain
親子旅遊
2025 年 8 月 2 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
They rocked it in the rooms! We loved the personal items and snacks and drinks that were replaced daily and included in the resort fees.
The pools were quiet even though there were kiddos swimming around.
LOVED that the pools were open after dark! YES!!!!
Jain
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Raynard
家庭旅遊
2025 年 7 月 31 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I love the property and amenities. Will book here again!
Raynard
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Cindy
親子旅遊
2025 年 7 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great. Staff is very friendly and restaurants are good. Place is clean and feels safe.
Cindy
於 2025 年 7 月住了 6 晚
10/10 有夠讚
Jandry
親子旅遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect place for a family. We’ve been to a few other hotels in Cancun and Playa del Carmen and Villa del Palmar is by far the best in customer service and food! We loved our stay here. The staff kept checking up on us to see if we needed anything, they stocked the snacks everyday and cleaned the room at least twice a day. The only thing that I would say it’s worth mentioning is that it does not have a lot of entertainment. There were a couple of activities by the main pool during the day but nothing major. If you’re looking for a place to go out and dance at night time, this is not the place for you. There is zero nightlife here. We came with our 3 kids so we didn’t mind at all, we had a great time, but had we come alone it would’ve been a different story. Hope this helps!!
Jandry
於 2025 年 6 月住了 4 晚
10/10 有夠讚
varun
2025 年 7 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect
varun
於 2025 年 7 月住了 3 晚
6/10 一般般
Ali
家庭旅遊
2025 年 7 月 18 日
NA
Ali
於 2025 年 6 月住了 3 晚
6/10 一般般
Richard
2025 年 7 月 15 日
喜歡:整潔度、員工素質和住宿環境和硬體
The food was ok. Not great. Not much to do with kids.
Richard
於 2025 年 7 月住了 1 晚
6/10 一般般
Branden Lee
親子旅遊
2025 年 7 月 15 日
喜歡:整潔度和住宿環境和硬體
不喜歡:設施服務
The staff was friendly but not very helpful. The maid came and cleaned out room she took one of the bags that was given to is as part of our stay and nobody would replace it. The front desk acted like they had no idea how to replace it. It is literally a Villa Del Palmar bag they put on your bed on your first day. I also lost dropped my workout gloves on the way from the gym. Someone probably picked it up as they were cleaning. There apparently is no lost and found the front desk said they would try to find it never reported back. My daughter forgot her toothbrush front desk says well go buy one. Im like wow, then when I got a madsage they gave them away for free there. Wouldve been nice to know before i paid $5 at the store. It was overall a nice stay but the front desk and staff are virtually useless when you have questions or needs. Also there is not a lot to do, everything shuts down early the food and drink service to the pool ends at 5pm. Then you have to go to a restaurant.
Branden Lee
於 2025 年 6 月住了 8 晚
10/10 有夠讚
Salvatore
情侶出遊
2025 年 7 月 14 日
喜歡:整潔度、設施服務和住宿環境和硬體
muy lindo todo comida de 10
Salvatore
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Kelly
2025 年 7 月 14 日
Kelly
於 2025 年 6 月住了 4 晚
8/10 不錯哦
Daneyda,Bronx
2025 年 7 月 13 日
Daneyda
於 2025 年 6 月住了 4 晚
6/10 一般般
Chris
家庭旅遊
2025 年 7 月 13 日
喜歡:整潔度和住宿環境和硬體
Good:Property was pretty overall. Pool volleyball was fun. Servers were nice.
Bad: No swim up bars.
Room never got below 76 degrees!
Restaurants were small with few tables so reservations were difficult to secure.
Best options on every menu cost extra.
Time share push right after check in.
Lots of seaweed on beach.
Chris
於 2025 年 7 月住了 4 晚
8/10 不錯哦
Jason
2025 年 7 月 13 日
Jason
於 2025 年 7 月住了 6 晚
10/10 有夠讚
JAMES AARON
2025 年 7 月 12 日
喜歡:整潔度、設施服務和住宿環境和硬體
JAMES AARON
於 2025 年 6 月住了 6 晚
10/10 有夠讚
Szymon,Edmonton
親子旅遊
2025 年 7 月 10 日
喜歡:整潔度、設施服務和住宿環境和硬體
We really enjoyed the room. It was very spacious with a king sized bed. Two large bathrooms. Great service. The resort is gorgeous and well maintained. Lots of pools to choose from with lots of palm trees for cover from the heat. Beach was great and despite lots of seaweed washing up on shore, the resort was quick to clean it up multiple times a day! Lots of loungers to choose from including cabanas. Can easily reserve a chair in the morning which was great. Very family friendly. The food was outstanding. The breakfast buffet was incredible. I would come back. Highly recommended.
Szymon
於 2025 年 6 月住了 6 晚
10/10 有夠讚
Jorge Enrique Turino
親子旅遊
2025 年 7 月 9 日
喜歡:整潔度和住宿環境和硬體
不喜歡:設施服務
Very good service, they would go above and beyond to give a great service and accomodate any of your needs.
During this time of the year- ends of June the beach is useless. If coming for the beach go to Isla Mujeres. If coming to rest or drink the property is great! Saddly we went because of the Beach and the Kids. Don't know if during a different season the beach looks better
Jorge Enrique Turino
於 2025 年 6 月住了 7 晚
10/10 有夠讚
Ryan
家庭旅遊
2025 年 7 月 9 日
喜歡:整潔度、員工素質和住宿環境和硬體
Wonderful experience. Pools are great and all the staff are incredibly friendly and helpful.
Ryan
於 2025 年 7 月住了 6 晚
10/10 有夠讚
Daniel
2025 年 7 月 8 日
喜歡:整潔度、員工素質和住宿環境和硬體
Thank you
Daniel
於 2025 年 6 月住了 7 晚
6/10 一般般
Asli
2025 年 7 月 8 日
喜歡:設施服務
Asli
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Esther Wanjiru
家庭旅遊
2025 年 7 月 8 日
喜歡:整潔度、設施服務和住宿環境和硬體
The place is spectacular, worth all the money, my friend is already planning a vacation there. I would recommend it to anyone
Esther Wanjiru
於 2025 年 6 月住了 7 晚
10/10 有夠讚
William
2025 年 7 月 7 日
喜歡:整潔度、設施服務和住宿環境和硬體
Was great
William
於 2025 年 6 月住了 7 晚
10/10 有夠讚
John
親子旅遊
2025 年 7 月 7 日
喜歡:整潔度、設施服務和住宿環境和硬體
Attention to details was amazing!! Rooms are so nice and comfortable
John
於 2025 年 6 月住了 6 晚
10/10 有夠讚
Veronica
情侶出遊, 團體旅遊, 家庭旅遊, 親子旅遊
2025 年 7 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff is amazing. The location is very safe. The food was excellent. Getting reservations is super easy. Would definitely be staying here again.