Skip to Main Content.
List your propertySupportTrips
Member discount illustration

Members save 10% or more on over 100,000 hotels worldwide when you’re signed in

Sign in
Learn about Expedia Rewards
Feedback

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

4.5 star property
Luxury property on the beach, with 8 outdoor pools

Choose dates to view prices

Photo gallery for Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

Outdoor wedding area
8 outdoor pools, pool umbrellas, sun loungers
Kayaking
9 restaurants, breakfast, lunch, dinner served; international cuisine
Free minibar, in-room safe, desk, blackout drapes
Located on Cancun's sun-kissed coast, Royalton Riviera Cancun offers a luxurious retreat with 9 restaurants serving international cuisine and a beachfront location complete with free cabanas. Treat yourself to hydrotherapy at the spa or snorkeling in the ocean; unwind by one of the 8 outdoor pools or enjoy yoga classes at the gym. Previous guests rave about this resort’s beautiful beach locale and attentive staff.

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • All inclusive
  • Pool
  • Breakfast included
  • Spa

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

View from room

Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

8.0 out of 10
Very good
(13 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Separate bathtub and shower
  • 592 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Family Suite Ocean View

Free minibar, in-room safe, desk, blackout drapes

Luxury Family Suite Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Separate bathtub and shower
  • 656 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Ocean View Diamond Club

Free minibar, in-room safe, desk, blackout drapes

Luxury Presidential Two Bedroom Suite Ocean View Diamond Club

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Jetted bathtub
  • 1851 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Swim Out

View from room

Luxury Presidential Two Bedroom Suite Swim Out

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Jetted bathtub
  • 1851 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Family Suite Ocean View Diamond Club

Free minibar, in-room safe, desk, blackout drapes

Luxury Family Suite Ocean View Diamond Club

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Separate bathtub and shower
  • 656 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

Free minibar, in-room safe, desk, blackout drapes

Luxury Junior Suite Ocean View Diamond Club

8.4 out of 10
Very good
(8 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Separate bathtub and shower
  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Diamond Club

Free minibar, in-room safe, desk, blackout drapes

Luxury Presidential One Bedroom Suite Diamond Club

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Jetted bathtub
  • 1259 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Ocean View Diamond Club

Free minibar, in-room safe, desk, blackout drapes

Luxury Presidential One Bedroom Suite Ocean View Diamond Club

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Jetted bathtub
  • 1259 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean View with Terrace Jacuzzi

View from room

Luxury Suite Ocean View with Terrace Jacuzzi

7.4 out of 10
Good
(34 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Separate bathtub and shower
  • 592 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Ocean View

Free minibar, in-room safe, desk, blackout drapes

Luxury Presidential One Bedroom Suite Ocean View

8.2 out of 10
Very good
(10 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Jetted bathtub
  • 1259 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Swim Out Diamond Club

View from room

Luxury Presidential One Bedroom Suite Swim Out Diamond Club

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Jetted bathtub
  • 1259 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View

Free minibar, in-room safe, desk, blackout drapes

Luxury Junior Suite Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Separate bathtub and shower
  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Three Bedroom Suite Ocean Front Diamond Club

Free minibar, in-room safe, desk, blackout drapes

Luxury Chairmans Three Bedroom Suite Ocean Front Diamond Club

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Jetted bathtub
  • 3800 sq ft
  • Ocean view
  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Ocean View

Free minibar, in-room safe, desk, blackout drapes

Luxury Presidential Two Bedroom Suite Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Jetted bathtub
  • 1851 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Ocean View Rooftop Pool

Free minibar, in-room safe, desk, blackout drapes

Luxury Presidential One Bedroom Suite Ocean View Rooftop Pool

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Jetted bathtub
  • 1259 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Luxury Junior Suite

7.4 out of 10
Good
(91 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Separate bathtub and shower
  • 560 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out Diamond Club

Free minibar, in-room safe, desk, blackout drapes

Luxury Junior Suite Swim Out Diamond Club

7.0 out of 10
Good
(19 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Separate bathtub and shower
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Bed

View all photos for Luxury Presidential One Bedroom Suite Swim Out

View from room

Luxury Presidential One Bedroom Suite Swim Out

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Jetted bathtub
  • 1259 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Swim Out DC

View from room

Luxury Presidential Two Bedroom Suite Swim Out DC

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Jetted bathtub
  • 1851 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out

Free minibar, in-room safe, desk, blackout drapes

Luxury Junior Suite Swim Out

7.8 out of 10
Good
(56 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Separate bathtub and shower
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite with Terrace Jacuzzi

View from room

Luxury Suite with Terrace Jacuzzi

7.6 out of 10
Good
(44 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Separate bathtub and shower
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Two Bedroom Suite Ocean Front Diamond Club

View from room

Luxury Chairmans Two Bedroom Suite Ocean Front Diamond Club

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Jetted bathtub
  • 3207 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

You may also like

Ad
Nightclub

Dreams Riviera Cancun Resort & Spa - All Inclusive

Puerto Morelos
  • Pool
  • Hot Tub
  • All inclusive
  • Spa
8.6 out of 10, Excellent, 1,330 reviews
The price is NT$7,337
NT$7,337 total
includes taxes & fees
Sep 2 - Sep 3
Dreams Riviera Cancun Resort & Spa - All Inclusive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Carr Federal 307 Tulum-Cancun Km 332.15, SM31 MZ03, Puerto Morelos, QROO, 77580

What's nearby

  • Xoximilco - 14 min drive - 10.6 km
  • Moon Palace Golf Club - 15 min drive - 11.2 km
  • Puerto Morelos Beach - 21 min drive - 17.8 km
  • Petempich Bay - 24 min drive - 14.7 km
  • Puerto Morelos Town Square - 25 min drive - 21.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • ‪Agave Mexican Cuisine - ‬16 min walk
  • ‪Grand Lobby Bar - ‬15 min drive
  • ‪Grand Central Buffet - ‬16 min drive
  • ‪Boulangerie - ‬15 min drive
  • ‪Gourmet marché - ‬2 min walk

About this property

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

Luxury all-inclusive property near El Tinto Golf Course
A free breakfast buffet, a casino, and free water park access are just a few of the amenities provided at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino. This property is a great place to bask in the sun with a beachfront location, free beach cabanas, and 4 beach bars. Treat yourself to hydrotherapy, a body scrub, or a body wrap at the onsite spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Yoga classes are offered at the gym; other things to do include fishing, snorkeling, and motor boating. In addition to a nightclub and 3 swim-up bars, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 8 outdoor pools and a children's pool, along with a waterslide, 3 swim-up bars, and sun loungers
  • Free self parking
  • 3 outdoor tennis courts, wedding services, and barbecue grills
  • Multilingual staff, a 24-hour front desk, and a porter/bellhop
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 833 rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like air conditioning and free stocked minibars. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Jetted tubs, rainfall showers, and free toiletries
  • 49-inch plasma TVs with premium channels
  • Balconies, coffee/tea makers, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 3 swim-up bars
  • 4 beach bars
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steak House
  • Taj
  • Zen

Things to do

  • 12 slot machines
  • 3 outdoor tennis courts
  • 8 gaming tables
  • 8 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Casino
  • Children's pool
  • Fishing
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Motor boating
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Water skiing
  • Waterslide

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom

More

  • 4 floors
  • Beaux Arts architecture
  • Built in 2014
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 18 2025 to December 6 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Swimming pool
  • Water park

Alternate facilities will be available offsite during the renovation.

During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 79.20 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royalton Cancun
Royalton Riviera
Royalton Riviera Cancun All Inclusive Puerto Morelos
Royalton Riviera Hotel
Royalton Riviera Hotel Cancun
Royalton Riviera Cancun Resort All Inclusive Puerto Morelos
Royalton Riviera Cancun Puerto Morelos
Royalton Riviera Cancun Inclu
Royalton Riviera Cancun Resort Spa All Inclusive

Frequently asked questions

Does Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino have a pool?

Yes, this property has 8 outdoor pools and a children's pool. The property will be renovating the pool from August 18 2025 to December 6 2025 (completion date subject to change).

Is Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

Self parking is free at this property.

What time is check-in at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

Check-out is at noon.

Are there all-inclusive benefits at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino?

Yes, the property is all-inclusive. Activities include kayaking, tennis, volleyball, and more.

Where is Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino located?

Nestled on the beach, this Puerto Morelos property is 6.3 mi (10.2 km) from El Tinto Golf Course and 12.6 mi (20.4 km) from Puerto Morelos Town Square.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 533 out of 1568 reviews
Rating 8 - Good. 345 out of 1568 reviews
Rating 6 - Okay. 275 out of 1568 reviews
Rating 4 - Poor. 176 out of 1568 reviews
Rating 2 - Terrible. 239 out of 1568 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Anabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay
Stayed 5 nights in Jul 2025

10/10 Excellent

Sleiman

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 4 nights in Jul 2025

8/10 Good

Millicent

Liked: Amenities, property conditions & facilities
The Buffet was very good
Stayed 4 nights in Jul 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely friendly and helpful.
Stayed 5 nights in Jul 2025

8/10 Good

David William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great selection of restaurants and evening entertainment. Wonderful spa too: very relaxing. Room service staff very friendly. Pools clean and it was easy to get a sunbed even without setting an early morning alarm. Great, relaxing holiday overall. Chichen Itza and Cenote excursion was amazing too.
Stayed 9 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and drinks were good. The staff was absolutely amazing. Especially, Julio- he always made sure we had dinner reservations secured.
Stayed 5 nights in Jul 2025

10/10 Excellent

Taralee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, renovations are being made so I can only imagine how it would look once completed. Kind staff and welcoming environment. Antonio by the main pool is amazing! David for pool activities super energetic and funny! Overall enjoyed our stay.
Stayed 4 nights in Aug 2025

6/10 Okay

Maricela Cardenas

Liked: Cleanliness, staff & service, property conditions & facilities
The place was nice and staff were nice too but the resort was shutting down for renovations so you could feel that and a lot the restaurants were closed or unavailable. The beach was closed down.
Stayed 4 nights in Aug 2025

10/10 Excellent

Cindi

Liked: Cleanliness, amenities, property conditions & facilities
Great experience overall, definitely coming back
Stayed 6 nights in Jul 2025

8/10 Good

Christina Marie

Liked: Cleanliness, staff & service
You will need to get to the pool early, especially for a big group. The shaded chairs go fast . The bartenders are amazing and keep your drink filled
Stayed 5 nights in Aug 2025

8/10 Good

Ann

Liked: Cleanliness, amenities
The staff were great and helpful
Stayed 7 nights in Jun 2025

6/10 Okay

Laura

Liked: Staff & service
Could use an update but staff is wonderful
Stayed 4 nights in Jun 2025

2/10 Terrible

monica

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Horrible stay room was infested with mosquitos my children and I have bites all over even on faces
Stayed 3 nights in Aug 2025

10/10 Excellent

Jagroop

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy
Stayed 6 nights in Jul 2025

10/10 Excellent

CESAR DEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente 👍
Stayed 9 nights in Jul 2025

10/10 Excellent

ashtar

Liked: Cleanliness, amenities, property conditions & facilities
The best resort I have visited. I will be back again soon. All good and excellent service team work was amazing.
Stayed 3 nights in Jul 2025

8/10 Good

Nadhya

Liked: Cleanliness, amenities, property conditions & facilities
The resort was beautiful. The service was very good. Staff was helpful and friendly. My fiance and I enjoyed our stay.
Stayed 4 nights in Jun 2025

6/10 Okay

Yuliana

Liked: Cleanliness, amenities, property conditions & facilities
Inclusive was ok. Everything is very limited can not go in and out with out a rental, and if you use their Taxis they'll scam you
Stayed 3 nights in Aug 2025

10/10 Excellent

Joselin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 6 nights in Jul 2025

8/10 Good

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great resort! I didn’t get to check out all the restaurants, but the buffet was okay. Room service should have more options, but still good. Everyone is friendly and helpful. I would suggest renting a car as the location is very remote and taxis are very overpriced!!
Stayed 5 nights in Jul 2025

8/10 Good

Andrea

Liked: Cleanliness, amenities
The grounds were beautiful
Stayed 4 nights in Jun 2025

10/10 Excellent

Keaundra

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean. Food was also great!
Stayed 4 nights in Jun 2025

8/10 Good

Shelley

Liked: Cleanliness, staff & service
Construction
Stayed 10 nights in Jul 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe they’re in transition with remodeling however, the elevators were my largest complaint. Slow and hot like a sauna.
Stayed 2 nights in Aug 2025

8/10 Good

Fredie

Liked: Cleanliness, staff & service, amenities
What I liked most about the hotel was the spacious room. The food and cocktails could be improved. Our concierge was never with us, only on the first day. Thanks to Claudia, who helped us with restaurant reservations.
Stayed 4 nights in Jul 2025