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"We got a city view, which was fine. The room was clean but housekeeping never came to make up the room for two days. Finally, I called to complain about it. Instead of cleaning the room the hotel gave us a 200 dollar credit on the room stay. It was a little weird. We did get an apology and I love this hotel - I always stay here when I come to Miami - but I have never had this happen before. "

"Staff was great and always helpful. We saw the beach and the ocean. Beautiful. You are in the center of south beach and very enjoyable. Just walk over the Ocean drive and you are in the sany area. Best hotel we have stayed at in the Miami area! "

"The rooms were clean and comfortable. The restaurant was very good! Would stay here again."

"My short day was excellent here. I wish I would’ve known of the complementary coffee before I checked out."

"Nice hotel "

"Close to everything, room clean, perfect stay for my daughter and I "

"Friendly staff, easy check in and check out. Comfortable room, comfortable beds. Everything went great. Thanks"

"Rooms were a great size for a family of four. Had to ask for the rooms to be made up, but no issues once requested. Hotel and pool area were great. Nice location."

"No complaints at all. We were super lucky and able to check in hours before 4:00 as advertised "