Emerald Estates Park Tours

Great view, room was very clean, staff was amazing!!!

The bartender wouldn’t give us non-alcoholic beverages in place of the free alcoholic ones. We ended up giving our tickets away last time. I booked us in there twice last November so I still have yo go back there on the 22nd. The breakfast is set up horribly ! You go down to the tiny main lobby and everyone in the 2 buildings that make up the hotel are all there in a line up that takes about 45 minutes to get to the two people serving you and they barely speak a lick of English and you have to try to get what you want to eat using hand gestures and they are cheap with the serving sizes. The second day there before we went on our cruise we just went down the street and bought breakfast from another hotel that was set up better. Not really looking forward to going back but I wasn’t able to cancel because the internet on the icon of the seas is shootie at best. I tried to cancel but couldn’t so I am going back on 22nd and not really looking forward to it.

Luciana at front desk was great.