Britannia Hotels Smethwick hotels

"We had a very comfortable stay thanks to ease of check in ,comfort of the room and great staff . It was close enough to walk to where we needed to go The breakfast was very enjoyable ,good variety of food for all tastes Overall a very pleasant stay "

"We were celebrating our wedding anniversary and the receptionist upgraded us to a newly refurbished room on the 11th floor. The room was amazing! We were also given vouchers for a complimentary drink at the bar. The service was exceptional and we really enjoyed our stay."

"This Novotel has a nice homely feel the moment you walk in with the restaurant, bar and seating areas. Checking was fast and efficient and the rooms are nice, spacious and clean. Jus a trio of minor points: the shower gave only a trickle of water (reported at reception and I'm sure they'll fix it), the hotel is noisy with people arriving and leaving at all hours of the day causing noise around the clock (but that's to be expected at an airport hotel; I just wish they'd made soft close doors), and finally, the grilled tomatoes at the breakfast buffet were incredibly over-salted (but the rest of the buffet was very good and well presented). Would I stay again? Absolutely, but next time, first thing I'll do is ask for a room on the 6th floor and check the shower :D"