「The staff was so kind and helpful. Lupita at the front desk sent a special gift to the room because we were celebrating my daughter’s college graduation. Housekeeping did a great job keeping the room clean and neat. Hotel was very well maintained and the grounds were beautiful. Pools were a little warm but still relaxing. Overall, it was a great stay.」
「This is the worst 5-star all-inclusive experience our family had during christmas. We did not have hot shower for three nights and the room has been freezing cold. We informed the hotel the first night and they kept sending maintenance people without fixing it. And whats worse, they did not really care about our problems. Everytime I called them, I need to explain the situation again. And what I got is 'we will send someone to fix' ' the hotel is fully booked so not possible to change the room'...
「We have stayed at the Barcelo Palace resort for the last 15+ years. The resort is very well maintained and the Palace pool is the largest I have ever seen in person. You never feel crowded as there is a lot of space to move around between the swim up bar, bubbler, and lounging cabanas.
Our rooms are always clean and the air conditioning works wonderfully. Keep in mind this is a large resort and some rooms are a long walk to the buffet and pool areas. On our last trip this past July, we...
「Definitely a great location, if you’re planning to come to Playa and visit fifth Avenue. Walking distance to everywhere, the staff is amazing, the resorts clean, and I met so many amazing people there. The beach area is very small, but you can walk across the pier and be at a really good beach area. Overall, I will definitely come back and visit.」
「Beautiful location, the beach huts were lovely. Overall a wonderful stay.
Occasionally felt the staff were quite judgemental about how limited our Spanish is.
Drinks and food are very expensive. Worth heading to other locations for drinks and diner.」
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
