Does Una Vida have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:30 AM–9:00 PM.

How much does it cost to stay at Una Vida?

As of 2025/10/14, prices found for a 1-night stay for 2 adults at Una Vida on 2025/10/15 start from NT$2,863, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Una Vida pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of USD 20 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Una Vida?

Self parking is free at this property.

What time is check-in at Una Vida?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

Does Una Vida provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 130 per vehicle applies.

Where is Una Vida located?

This family-friendly Tulum hotel is located in the suburbs, within a 15-minute walk of Hospital de Tulum and Dos Aguas Park. Holistika Art Walk and Temple of Doom are also within 2 mi (3 km).

Una Vida Reviews, Deals & Photos 2025

About the neighborhood

Located in Tulum City Center, a neighborhood in Tulum, Una Vida is in the suburbs. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Traveling with kids? Consider Xel-Há Park and Holistika Art Walk. Looking to get your feet wet? Scuba diving, snorkeling and fishing adventures can be found near the property.

Visit our Tulum travel guide

10/10 Excellent

Maya

2025/9/22

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Such a cute place! We booked a private villa For a bachelorette weekend and had a wonderful time.

Stayed 3 nights in Sep 2025

10/10 Excellent

Cara

2025/7/22

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful pool and rooms. Excellent customer service.

Stayed 1 night in Jul 2025

6/10 Okay

Jasmine

2025/9/22

Liked: Cleanliness, property conditions & facilities

The location is convenient. There’s a local food court area close and it was great. I really didn’t feel welcomed during my stay. The check in procedures and policies were overwhelming. The daily security deposit instead of a flat rate is a lot and having to sign your name exactly like your passport definitely threw me off. Beside that nice place.

Stayed 2 nights in Jul 2025

10/10 Excellent

Leonteen

2025/8/2

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful…. I will be returning Great staff… attentive

Stayed 4 nights in Jul 2025

10/10 Excellent

Cara

2025/7/25

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The pool

Stayed 1 night in Jul 2025

10/10 Excellent

Baruni

2025/5/29

Liked: Cleanliness, amenities, property conditions & facilities

The property was gorgeous!! You can access the pool at their sister property which is a great feature. I just wish the food was better.

Stayed 1 night in Apr 2025

10/10 Excellent

Caroline

2025/3/10

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed in a private villa & it was so beautiful!

Stayed 1 night in Mar 2025

8/10 Good

Rob

2025/3/31

Hotel great. Town itself, not so much…

Stayed 3 nights in Mar 2025

8/10 Good

clara

2025/3/3

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love this place, the rooms, the attentive staff and the decoration and - candles- around the property Beautiful

Stayed 4 nights in Feb 2025

10/10 Excellent

shamara

2025/2/12

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

staff was amazing! Fernando, Guadalupe, Santos and Sweeny were all wonderful! The property is gorgeous and the sister properties were beautiful and convenient to visit. I will definitely return for another stay

Stayed 4 nights in Feb 2025

10/10 Excellent

Susan

2025/3/20

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful serene oasis with kind, friendly and helpful staff. Guadalupe and Shiomara were just great and assisted us with sites to see in the area, restaurants and currency exchange sites. We liked the Ananda restaurant as well and access to the sister Hotel Bardo and the yoga and Qi Gong classes was much appreciated. Our couples massage and complimentary wine after was just what we needed to finish our stay. Absolutely wonderful place and experience!

Stayed 5 nights in Mar 2025

10/10 Excellent

Piper

2025/4/16

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Una Vida is a beautiful bohemian themed boutique hotel. Their staff was friendly and helpful with each encounter. The food and drinks at the hotel and the Hotel Bardo were tasty. We stayed in the 3 bedroom villa. It was amazing! My BFF enjoyed the privacy of our own pool. My personal favorite was the outdoor shower. I travel alot and have very high expectations. Una Vida exceeded them all.

Stayed 4 nights in Apr 2025

10/10 Excellent

Joy

2025/1/19

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing property. Will definitely return back.

Stayed 1 night in Jan 2025

10/10 Excellent

Taylor

2023/9/5

Beautiful hotel with amazing staff.

Stayed 4 nights in Aug 2023

10/10 Excellent

esther

2025/3/15

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a fantastic stay at Una Vida! The staff were incredibly friendly and accommodating, making us feel welcome from the moment we arrived. The atmosphere and decor were beautifully done, creating a warm and inviting ambiance. Our room was spacious and spotless, providing a comfortable retreat after a day of exploring. Additionally, the location was excellent, with plenty of great restaurants within walking distance. The only minor downside was that the bed was a bit stiff for our liking, but overall, it didn’t take away from our wonderful experience. We would definitely stay here again!

Stayed 4 nights in Mar 2025

10/10 Excellent

Matthew

2023/10/3

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was amazing and pool and overall hotel was gorgeous and tropical.

Stayed 6 nights in Aug 2023

8/10 Good

Chad E

2025/4/29

Liked: Cleanliness, staff & service

Con- Stayed on the property for 1 week and never had hot water for showering. It being a tropical warm area it was manageable but not alway the most comfortable. Brought it up to service desk but couldn’t get a good answer or a fix to the issue. Pro- staff was very accommodating for food, drinks and safe travel. Atmosphere was very peaceful and pleasant. Inside the property was absolutely gorgeous and safe.

Stayed 7 nights in Apr 2025

8/10 Good

Queonna

2025/8/18

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I recently spent 5 nights at Una Vida and it was truly a unique and refreshing experience. This is not your typical resort-style stay—it’s a small, boutique hotel intentionally designed for you to disconnect from the outside world. There are no microwaves, refrigerators, phones, or televisions in the rooms, which at first feels unusual, but quickly becomes part of the charm. The focus is on slowing down and being present. WiFi is available via a QR code provided at check-in, which worked well when I needed it. The staff are exceptionally friendly, attentive, and English-speaking, which made communication seamless. They go above and beyond with small but thoughtful touches—helping with luggage to and from your room, arranging transportation, and offering great recommendations on local activities. Daily housekeeping kept the room clean and comfortable, and I really appreciated the peaceful environment throughout the property. It’s the kind of place where you wake up surrounded by nature and can truly unwind without distractions. If you’re looking for a luxury, all-inclusive feel, this may not be the hotel for you. But if your goal is rest, reconnection, and an authentic Tulum experience, Una Vida is perfect. I left feeling refreshed, cared for, and deeply appreciative of the slower pace it encouraged.

Stayed 5 nights in Aug 2025

10/10 Excellent

Sophia

2024/12/18

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s my third time at this hotel

I just love everything about this hotel. The service , decoration, location. It’s my third time staying in this hotel and I stayed at 6 other resorts in tulum but this is the best for the buck. Highly recommended

Stayed 1 night in Dec 2024

8/10 Good

Richard

2025/3/4

Liked: Staff & service, property conditions & facilities, room comfort

Rumble in the Jungle

This hotel has great service with the jungle feel. Food and drinks were pricey but decent. As beautiful as the atmosphere is the location is close to a highway which was noisy and kills the vibe to an extent. Security is a bit of a concern as the room locks are merely that of a bathroom door. We enjoyed that it is a smaller hotel and it felt like a home away from home with a quick walking distance to downtown.

Stayed 3 nights in Feb 2025

10/10 Excellent

Franklin

2024/12/18

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pretty good

Stayed 2 nights in Dec 2024

10/10 Excellent

Rick

2025/3/13

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our family of three—two adults and one teenager—stayed in the one-bedroom suite, and it was absolutely perfect. From the moment we arrived, it felt like stepping into an oasis of tranquility. The atmosphere was peaceful and calming, setting the tone for a truly relaxing getaway. Every aspect of our stay exceeded expectations—the beautifully designed rooms, the serene pool area, the exceptional dining, and the attentive, friendly staff all contributed to an unforgettable experience. We spent a full week here and loved every moment. Having a car was a great advantage (which I highly recommend for Tulum), as the location was conveniently close to everything we wanted to explore. Without hesitation, we would stay here again and highly recommend it to others seeking a perfect Tulum escape.

Stayed 7 nights in Mar 2025

10/10 Excellent

Yevheniya

2023/12/20

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel ! Staff who works there really do care especially the girl from Argentina on the reception Just book it you won’t regret it

Stayed 3 nights in Dec 2023

10/10 Excellent

Andre

2023/11/15

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love the ambiance and pools/ decor - the ability to use shared amenities with hotel bardo is a plus as well. The breakfast is always amazing, I have been to una vida a few times and will be back.

Stayed 1 night in Nov 2023

10/10 Excellent

Daniyel

2024/7/9

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had an amazing stay wished I could stay there longer, will definitely be back highly recommend this place, can’t go wrong for the price. Among staff wished I remembered all the names one name that stood out Nico, gave an amazing tour of the property, very nice and private 5 Stars

Stayed 1 night in Jul 2024

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Una Vida Reviews

Reviews

Exceptional

9.6/10

9.6/10

9.2/10

9.6/10

9.8/10

Reviews

10/10 Excellent

Maya

Maya

10/10 Excellent