Find Family Hotels in Punta Cana

"WORST. FOOD. EVER. I’ve been to many all inclusives, so my expectations were not high. The food at all of the restaurants was very sub-par. The buffet was passable, but unlike other all-inclusives, there was no dinner buffet (just breakfast & lunch), so you were stuck with one of the restaurants or - even worse - room service as dinner options. The staff were a mix of lovely and friendly, and very grumpy. I also noticed many people NOT tipping, which could contribute to the grumpiness. The room and grounds were very nice and clean, as were the pools, etc. The drinks were strong, which was a pleasant surprise. But again, I tipped the bartenders well! If it weren’t for the poor quality of the food, I would definitely return here. However, the food was so bad that I won’t be coming back. "

"Food at the resort could be better, but overall a good resort with great potential!"

"Really nice trip, Resort has a nice relaxed vibe, good amenities, excellent beach, wonderful helpful staff. Suite have plenty of room for families. Although the bathroom and shower setups are a little awkward, because you need to step into main room out of shower, but we made it work. Our Beach attendant and bartender took care of us everyday, making sure we could relax, enjoy drinks and food right on the beach. Erik and Alexander were top notch, Rock Stars, they made us feel so comfortable and really took our vacation another level!! Thank you "

"Food was god awful won’t ever go back "

"The pool was large and nice - the only way to fully enjoy the resort is to enroll in Privilege - this is the first resort where I noticed a palpable difference between a "Privilege-type" program and staying there without one. The room was fine, bed comfortable - check in process was frustrating as room was not ready and they did not provide much information at all (again, b/c we were not in Privilege). Two restaurants require reservations but other 5 do not - however unless you go at 5:45 to be put on a list for later that night, you might not get in or you will eat late. "

"Toilet didn’t work, staff was slow to fix If you don’t have premium status, service is slow. College spring breakers could have been handled better, we were woke up every night at 2am with them screaming in the hallways. Check out desk clerk was rude"

"If you get a good deal this hotel its worth it. The pool, beach and bars are excellent. The rooms are dated and food is just ok. However if you are looking to spend a week at beautiful pools and the beach you will enjoy the hotel. Just know what you are getting and what you are giving up. My family with two kids 17 and 14 had a great time as they are not particular about food and don’t care about dated rooms."

"The pools were very clean and enjoyable. I highly recommend the spa service."

"When we arrived there was no direction. No one greating you. We were part of the Elite and after we checked in at the front desk we were told we should have gone to the Elite desk. We had to call EVERYDAY to get towels and then they would show up at 10pm with them. One night we went to the Steakhouse and two people in our party got very suck, they lost almost 2 days. No concierge service. It was a beautiful place but I don't think I would stay again. Beach was beautiful. "