蓬塔卡納守護神大飯店全包度假村及水療中心是否有游泳池？

是的，此住宿設有5 座室外游泳池和兒童游泳池。

蓬塔卡納守護神大飯店全包度假村及水療中心是否允許攜帶寵物？

很抱歉，此住宿恕不允許攜帶寵物。

蓬塔卡納守護神大飯店全包度假村及水療中心的停車費用是？

此住宿提供免費自助停車服務。

蓬塔卡納守護神大飯店全包度假村及水療中心的入住登記時間是？

入住登記開始時間：15:00；入住登記結束時間：00:00。

蓬塔卡納守護神大飯店全包度假村及水療中心的退房時間是？

退房時間是 12:00。延遲退房需加收相關費用，且需視供應情況而定。

蓬塔卡納守護神大飯店全包度假村及水療中心是否提供全包式禮遇？

是的，住宿提供全包式服務。包含所有食物和飲料，提供的活動則包括風帆、獨木舟和迷你高爾夫等。

蓬塔卡納守護神大飯店全包度假村及水療中心位於何處？

這家海濱住宿位於巴瓦洛的可直達會議中心的地點，距離Cortecito 海灘 0.3 公里，而且距離馬卡歐海灘 17.5 公里。

蓬塔卡納守護神大飯店全包度假村及水療中心評語、優惠和相片 2026

Q: 蓬塔卡納守護神大飯店全包度假村及水療中心是否允許攜帶寵物？

很抱歉，此住宿恕不允許攜帶寵物。

Q: 蓬塔卡納守護神大飯店全包度假村及水療中心的停車費用是？

此住宿提供免費自助停車服務。

鄰近地區資訊

蓬塔卡納守護神大飯店全包度假村及水療中心坐落在專用海灘上，所在區域是巴瓦洛，可以直達會議中心。Cortecito 海灘和馬卡歐海灘具體而微地展現了當地的自然風光。您可以到可可邦哥蓬塔卡納度過美好夜晚，如果有帶小孩，一定要帶他們去趣味共和國走走。浮潛和風浪板都是附近可以體驗到的水上活動，另外您也可以試試看健行/腳踏車步道。查看旁達加納旅遊指南

4/10 不太好

Leah

團體旅遊, 家庭旅遊

2026 年 3 月 3 日

喜歡：整潔度和員工素質

不喜歡：設施服務

The resort was very clean and the beach and views were beautiful. Some staff were very friendly and helpful. We had many issues in our room including no air conditioning for the first night. Food was decent. Overall, the stay was okay but I wouldn’t come back.

於 2026 年 2 月住了 4 晚

10/10 有夠讚

Hilary

寵物同遊

2026 年 2 月 28 日

喜歡：整潔度、設施服務和住宿環境和硬體

Muy buen servicio de Edwin y muy buena persona

於 2026 年 2 月住了 6 晚

8/10 不錯哦

Kimberly

親子旅遊

2026 年 2 月 27 日

喜歡：整潔度、設施服務和住宿環境和硬體

room was nice

於 2026 年 2 月住了 3 晚

10/10 有夠讚

Jessica，queens village

情侶出遊, 家庭旅遊, 親子旅遊

2026 年 2 月 27 日

喜歡：整潔度和設施服務

We had a great stay! The staff was very accommodating and helpful. Edwin was very nice and attentive to all our needs especially on last minute reservations changes. Highly recommend!

於 2026 年 2 月住了 3 晚

10/10 有夠讚

Gabriel

2026 年 2 月 25 日

喜歡：整潔度、設施服務和住宿環境和硬體

Great service of our concierge Edwin. He was able to provide support during the full length of our stay which made the experience more enjoyable.

於 2026 年 2 月住了 5 晚

10/10 有夠讚

Rebeca

2026 年 2 月 24 日

喜歡：整潔度、設施服務和住宿環境和硬體

Edwin was very helpful friendly and professional

於 2026 年 2 月住了 5 晚

10/10 有夠讚

Davey

親子旅遊

2026 年 2 月 22 日

喜歡：整潔度、設施服務和住宿環境和硬體

Edwin was the best!!!!

於 2026 年 2 月住了 3 晚

10/10 有夠讚

Michele

家庭旅遊

2026 年 2 月 18 日

喜歡：整潔度、設施服務和住宿環境和硬體

My family and I had an amazing time at the Grand Palladium. A huge thank you to Edwin for making our stay extra special.

於 2026 年 2 月住了 7 晚

10/10 有夠讚

Drew Joseph

親子旅遊

2026 年 2 月 18 日

喜歡：整潔度、設施服務和住宿環境和硬體

The room was excellent. The check in process was seamless with Edwin. Very accommodating and helpful throughout the entire trip. We would absolutely work with Edwin again!

於 2026 年 2 月住了 6 晚

4/10 不太好

Jennifer

家庭旅遊

2026 年 2 月 16 日

不喜歡：整潔度和設施服務

Leak in the ceiling of our closet-Soaked our dry cleaning. No hot water for 3 days. Impossible to get dinner at the restaurants. We ordered room service and had to pay extra. Outdated rooms

於 2026 年 2 月住了 5 晚

10/10 有夠讚

olga

家庭旅遊

2026 年 2 月 16 日

不喜歡：整潔度、設施服務和住宿環境和硬體

Very nice

於 2026 年 2 月住了 4 晚

10/10 有夠讚

Stephen

情侶出遊

2026 年 2 月 14 日

喜歡：整潔度、設施服務和住宿環境和硬體

Everything was amazing! We had a great time in Punta Cana!

於 2026 年 2 月住了 5 晚

4/10 不太好

Shibashis

家庭旅遊

2026 年 2 月 9 日

喜歡：整潔度

不喜歡：設施服務

Restaurants were not available, ended up in buffet for most dinners. The app doesn’t work for dinner reservations, one has to wake up at 9 am to go to the front desk to book. Indian restaurant was terrible, the two buffet options were good tho’. Had requested for a king bed, got two double beds instead. They will take away 3 hours from your vacation to sell you membership, which is sham.

於 2025 年 12 月住了 5 晚

10/10 有夠讚

Mitchell

情侶出遊

2026 年 2 月 8 日

喜歡：整潔度、設施服務和住宿環境和硬體

From the very beginning of our arrival we were greeted by Edwin, whi was just the best! He was super welcoming, helpful and just all around great dude! The food was spot on, i will truly miss the lunch buffet. No worried though, we'll be back!!

於 2026 年 2 月住了 6 晚

10/10 有夠讚

Janet

2026 年 2 月 8 日

喜歡：整潔度、設施服務和住宿環境和硬體

Nice size & ability to move around the complex walking & with shuttles. Good food & friendly staff. Booked during last minute cancellation at a local condo. Saved our trip planned from October!

Beach right over the dune from our room. Last day sunrise!

於 2026 年 2 月住了 4 晚

10/10 有夠讚

Najada

團體旅遊

2026 年 2 月 7 日

喜歡：整潔度、設施服務和住宿環境和硬體

Loved the stay at this hotel. We recived a room upgrade which was very much appropriate since it was 5 steps away from the beach. Edwin or concierge was amazing. He helped daily with restaurant reservation,checked in to make sure everything was okay during our stay. The coffee shop also made amazing coffee.

於 2026 年 2 月住了 4 晚

10/10 有夠讚

Amy

2026 年 1 月 26 日

喜歡：整潔度、設施服務和住宿環境和硬體

Edwin was absolutely amazing and attentive to all of our needs. We will come back because of him.

於 2026 年 1 月住了 5 晚

2/10 很糟糕

Robert

2026 年 1 月 15 日

不喜歡：住宿環境和硬體

Wife broke her leg at the pool by slipping on tiles around the pool, still in a cast and will need to relearn how to walk according to the Doctor!!

於 2025 年 12 月住了 9 晚

6/10 一般般

Aaron

家庭旅遊

2026 年 1 月 3 日

喜歡：整潔度、設施服務和住宿環境和硬體

不喜歡：員工素質

The physical resort is attractive and well maintained, but the guest experience fell short over a five‑night stay.Check‑in and communication Check‑in was very slow even with online check‑in done in advance, which set a bad first impression. The app was unreliable and not intuitive, and event schedules were often wrong or in the wrong location, with almost no proactive communication from staff.Dining and snacks No à la carte restaurants were available to reserve for the entire stay, and every day required begging Guest Services for a table while some guests were seated as walk‑ins, making the system feel arbitrary and unfair. Snack options were weak, especially after breakfast ends around 10:30 and after dinner, and some hot items, like eggs under heat lamps, were served cold.Staff and atmosphere Many staff members did not seem friendly and at times appeared annoyed, and limited English made resolving simple issues harder. Cleaning staff were loud in the morning, there was no music at the pools, and there were not enough pool chairs, which hurt the overall vacation vibe.Room design The bathroom layout offered very little privacy, which was uncomfortable when sharing a room.Overall, it is a nice‑looking property, but poor restaurant access, bad communication, and inconsistent service made the stay much more frustrating than a five‑day all‑inclusive vacation should be.

於 2025 年 12 月住了 5 晚

6/10 一般般

Susana De La

家庭旅遊, 親子旅遊

2026 年 1 月 1 日

喜歡：整潔度和住宿環境和硬體

不喜歡：設施服務

We arrived at 12:45 pm and couldn’t check in early because housekeeping was still cleaning the room. They handed us bracelets for the buffet and told us to wait. We returned to the lobby at 3 pm, but the room wasn’t ready until 3:30. The bellboy escorted us, only to find staff still dealing with an “issue” and they promised we’d be let in soon. After a 15‑minute wait we were told we’d be moved to a different room. At check‑in I asked to reserve a table at a restaurant for the next day; the staff advises that since I booked with Expedia, Edwin, would be my concierge and would handle it, but I never heard from him—unlike other resorts that usually WhatsApp. Housekeeping only made the beds and changed towels; they didn’t sweep, mop, or wipe down counters daily. At the buffet I saw cooks and waitstaff arguing. The waitress/waiters were inattentive, often not offering water or drinks until we were done with our food. We had a sofa bed with no blanket; when I requested one I was given just a sheet. When I inquired about New Year’s Eve dining, I was told we’d have to use the buffet. No one mentioned that a reservation was required for the gala‑style buffet, and I only found out as a line was forming outside the buffet at 10 am that morning.

於 2025 年 12 月住了 6 晚

6/10 一般般

gaurav ramesh

家庭旅遊

2025 年 12 月 31 日

不喜歡：住宿環境和硬體

Room had water leaking.was fixed after we complained. It had glass walls in bathroom. Not apt for a family resort. Front desk did not wrist broken wrist tag. Too much discrimination amongst staff for budget resorts.

於 2025 年 12 月住了 6 晚

10/10 有夠讚

Shelines

家庭旅遊

2025 年 12 月 28 日

喜歡：整潔度、設施服務和住宿環境和硬體

Unas vacaciones perfectas para la familia, el trato espectacular, definitivamente un lugar donde quieres estar y pasarla como te lo Mereces, 100% recomendado.

於 2025 年 12 月住了 5 晚

6/10 一般般

Paula

2025 年 12 月 27 日

喜歡：整潔度和住宿環境和硬體

Bar well stocked and pool clean. Rooms clean but bedding had a foul odor,staff didnt change bedding until i complained to house keeping.

於 2025 年 12 月住了 7 晚

2/10 很糟糕

Santrecia

家庭旅遊, 親子旅遊

2025 年 12 月 27 日

不喜歡：整潔度和住宿環境和硬體

My recent trip to the Grand Palladium Palace Resort & Spa was hands down the worst vacation I have ever taken. From the moment we arrived, it was clear that the staff was not interested in making guests feel welcome or comfortable. The customer service was abysmal—85% staff members were consistently rude, unhelpful, and downright unpleasant. Instead of being greeted with warmth or hospitality. The staff’s attitude was far from professional; they seemed more interested in rushing us away than assisting us with any questions or concerns. On the first day, we had no clean washcloth, no pillowcase, and no sheets. Went to the front desk three different times before we received clean sheets and rags four hours later. The food was another major disappointment. It was consistently bland, poorly prepared. My husband got food poisoning. We only had the opportunity to try one restaurant within the resort ; fortunately, we had to eat at the buffet for all our meals. We were told all restaurants were fully booked and had no available reservations. Overall, the resort fell short of even the most basic expectations for customer service and comfort. It was a frustrating, disheartening experience that left us wishing we had chosen a different destination. I would not recommend this resort to anyone looking for a relaxing or enjoyable vacation. Save your money and time. there are far better options out there that genuinely value their guests and provide quality service.

於 2025 年 12 月住了 3 晚

2/10 很糟糕

Jayvon

家庭旅遊

2025 年 12 月 15 日

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

We arrived late in the evening on Thursday Dec 11. It took them an 1.5 to get us checked in. We dropped our items off to our room,then went to eat at the buffet. When we got back to our room it was extremely warm, our TV wasn't working in one of our bedrooms, as well as the mini bar. We contacted the front. An hr later they sent someone up to assist. They wasn't successful with anything. Friday morning we called back down bc we slept very uncomfortable, a s covered with sweat. We called back down to the front for assistance around 9a. They sent someone at 5pm. They still wasn't able to fix,the ac nor tv, and ended up having to switch the fridge out. Throughout the night we called and complained. Sat an Expedia agent arrived and switched our room at 3pm. The new room ac worked,but the room had a strong sewage smell that made us sick! Every restaurant we tried to make a reservation with said they were full, we walked to them to them thinking maybe someone canceled. Upon arrival they were completely empty with only five table being occupied. They finally got us in at the steak restaurant. When we were seated our table were covered with ants and were crawling on my daughter's arm! This vacation was a complete nightmare!!!!!!!!! I'm not stop with just this review, I'm taking this as high as possible!!

於 2025 年 12 月住了 3 晚

蓬塔卡納守護神大飯店全包度假村及水療中心

Grand Palladium Punta Cana Resort & Spa - All Inclusive

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