The food was horrible in both the restaurants and the buffets. No kid friendly foods such as pizza or chicken nuggets. The staff was rude if you didn't speak Spanish. Never again.
Janice
於 2024 年 4 月住了 5 晚
8/10 不錯哦
Fernando
情侶出遊
2024年4月29日
喜歡:整潔度、員工素質和住宿環境和硬體
all good
Fernando
於 2024 年 4 月住了 9 晚
10/10 有夠讚
Lyndi
情侶出遊
2024年4月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A beautiful property. So amazing and awesome!!! The ONLY critique I have is the alcohol drinks were so watery and I could never get a proper frozen drink. As someone who love daiquiris and piña coladas- every single one of them was not frozen and very watery which does suck because you pay for an all inclusive for the drinks and food and couldn’t get a good drink. But I would stay here again.
Lyndi
於 2024 年 4 月住了 5 晚
6/10 一般般
Bekim
情侶出遊, 團體旅遊
2024年4月29日
不喜歡:整潔度、員工素質和住宿環境和硬體
The rooms were dirty and not maintained well. In need of a huge update. Customer service was really slow. Showing that hospitality was really not a priority.
Bekim
於 2024 年 4 月住了 7 晚
8/10 不錯哦
Angel
2024年4月28日
喜歡:整潔度、設施服務和住宿環境和硬體
Muy Bueno
Angel
於 2024 年 4 月住了 7 晚
6/10 一般般
Kathy Conner
團體旅遊
2024年4月28日
喜歡:整潔度
不喜歡:員工素質和設施服務
Handicap need was not met they consistently pushed for $$ for everything I was extremely disappointed in the response when talked about additional services
Kathy Conner
於 2024 年 4 月住了 4 晚
10/10 有夠讚
Agustin
情侶出遊
2024年4月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Exelente hotel lo recomiendo
Agustin
於 2024 年 4 月住了 3 晚
6/10 一般般
Jonathan Edward
2024年4月27日
喜歡:整潔度和住宿環境和硬體
Food wasn’t very good. Hostess at French restaurant was rude. The front desk booked us for the wrong day for dinner. Had to come back 3 times to check in, then a 4th to ask for the free bottle of rum they promised and they never delivered it (despite promising the next day). Beautiful resort and area. Most of the staff was very polite.