"Great service and consideration regarding Corona restrictions."…""Great service and consideration regarding Corona restrictions."WWW…"

Reviewed on 2020/9/28

"Disappointing for not having the room with a lake view"…""Disappointing for not having the room with a lake view"WWW…"

Reviewed on 2019/12/31

"I’ve stayed at another APA hotel in Kyoto. The staff and rooms are always a wonderful accommodation with friendly staff, clean rooms and great amenities. They’re always gonna be a choice of mines."…""I’ve stayed at another APA hotel in Kyoto. The staff and rooms are always a wonderful accommodation with friendly staff, clean rooms and great amenities. They’re always gonna be a choice of mines."WWW…"

Reviewed on 2020/2/6

"Other than the toilet design being a bit dated, everything else was great. Kudos to staff's attention to details even though most of them were not conversant in English."…""Other than the toilet design being a bit dated, everything else was great. Kudos to staff's attention to details even though most of them were not conversant in English."WWW…"

Reviewed on 2019/12/31

"The spring water is not satisfying, Seems like it is not a pure one ."…""The spring water is not satisfying, Seems like it is not a pure one ."WWW…"

Reviewed on 2020/1/9

"お料理　サービス全て良かったです。 是非リピします。 満足度100点"…""お料理　サービス全て良かったです。 是非リピします。 満足度100点"WWW…"

Reviewed on 2020/8/23

"It is a beautiful resort, with an aged but quaint look and feel. There is a private spa which can be booked so your group of friends can share a bath. Food is very exquisite, and traditional Japanese ryokan style."…""It is a beautiful resort, with an aged but quaint look and feel. There is a private spa which can be booked so your group of friends can share a bath. Food is very exquisite, and traditional Japanese ryokan style."WWW…"

Reviewed on 2019/4/4

"The open air Onsen is excellent, the hotel shuttle service and hotel staff are also outstanding."…""The open air Onsen is excellent, the hotel shuttle service and hotel staff are also outstanding."WWW…"

Reviewed on 2020/1/22

"The room and restroom are clean.good service!thanks"…""The room and restroom are clean.good service!thanks"WWW…"

Reviewed on 2020/7/25

"Staff was very rude"…""Staff was very rude"WWW…"

Reviewed on 2019/11/21

"Absolutely best breakfast of my life! The range of choice was insane! It was my first Japanese breakfast :)"…""Absolutely best breakfast of my life! The range of choice was insane! It was my first Japanese breakfast :)"WWW…"

Reviewed on 2020/2/26

"Nice clean hotel for a short stay. Close to train station and lake front. Could use a remodel soon."…""Nice clean hotel for a short stay. Close to train station and lake front. Could use a remodel soon."WWW…"

Reviewed on 2019/6/14

"overall experience was ok. It was a cool experience and only that. The room looked cool but it was dusty. The bathroom smelled like pee was soaked into the wooden floors. The a/c was a bit musty. There was no beef that was promised on the website. The Japanese dinner and breakfast consisted of fish ..."…""overall experience was ok. It was a cool experience and only that. The room looked cool but it was dusty. The bathroom smelled like pee was soaked into the wooden floors. The a/c was a bit musty. There was no beef that was promised on the website. The Japanese dinner and breakfast consisted of fish ..."WWW…"

Reviewed on 2019/10/25

"You got everything you need in the hotel. Nice staff."…""You got everything you need in the hotel. Nice staff."WWW…"

Reviewed on 2018/7/1

"great place to relax and enjoy the onsen. good and helpful staff. far from train station however they do provide shuttle service, you just need to call the hotel to arrange for it. not much around the area for shopping though,"…""great place to relax and enjoy the onsen. good and helpful staff. far from train station however they do provide shuttle service, you just need to call the hotel to arrange for it. not much around the area for shopping though,"WWW…"

Reviewed on 2018/12/19

"ルームサービスも迅速でいつも快適に過ごせます。"…""ルームサービスも迅速でいつも快適に過ごせます。"WWW…"

Reviewed on 2020/10/21

"Finding an hotel in Kyoto in the Sakura season is challenging, besides expensive. The Reiah Hotel at Otsu turned out a great option, is not just nice and comfortable, it also has a good price and is only a block away from the JR Station, it takes like 20 mins to get to the Kyoto Station."…""Finding an hotel in Kyoto in the Sakura season is challenging, besides expensive. The Reiah Hotel at Otsu turned out a great option, is not just nice and comfortable, it also has a good price and is only a block away from the JR Station, it takes like 20 mins to get to the Kyoto Station."WWW…"

Reviewed on 2018/4/15