Hyatt Hotels Otsu hotels

"A wonderful hotel. I wish we had stayed at this chain throughout other stops on our trip. The onsen, free laundry, and food contribute to the overall genuine experience."

"The room was lovely and comfortable. Very clean. Great location. "

"We found many hairs on the bed Except that everything was great"

"The breakfast was awesome! The staff gave us a better room after we informed them that the A/C is a bit noisy."

"Great location, plenty of amenities close by (e.i mall, restaurants and the Kyoto station. "

"Great location in the Kiyomizu-dera/Gion area. Clean, quiet, modern, and spacious rooms. Absolutely will return on my next trip to Kyoto!"

"We loved our stay. Our room was high in the sky with the most wonderful views across the lake. The staff were kind, friendly and very courteous. The shuttle bus to and from the hotel to Otsu station was really handy and only a 10 minute drive. We didn’t coordinate our stay well enough to be there on a Saturday to take part in the parkrun around the lake which was a shame as the start was just outside the door. Restaurants and supermarkets nearby too. Will definitely stay again."

"Great location. Rooms decent sized. "

"We stayed at this for one night only but it was such a wonderful stay. The service was amazing. They helped us ship our bags to our next hotel without any problems. They were professional and friendly. The room was clean and the beds were comfortable. The location of this hotel is amazing. Restaurants and shops all close by not to mention shopping. We definitely would recommend this hotel to anyone traveling and wanting to be near the train station."