"Good, clean, and super friendly service.
The morning breakfast lines get line gets long though, so check in early.
The bedroom designs are amazing. Very clean too. And the beds were super comfortable.
They also have free Yakult probiotic drinks and ice creams/popsicles. :D"
"The hotel and the staff are great. Being connected to train station is ultra convenient. The only negative was the washer/dryer combo. Does not fully dry clothes. I work in laundry so I know exactly how much should into a washer/dryer to make it work properly. Other than they beautiful hotel, wonderful staff, and great location."
"The staff provided amazing service, and the lake view was stunning. The room was spacious with enough room to open at least three large suitcases. The bed was comfy, with good amenities; I must mention the high quality hairdryer. Although the bathroom is a bit old, it is still very clean and equipped with everything you need."
"Check in was fast!!
The staff are all SO helpful and nice!!
Breakfast is wonderful!! With more great and helpful staff there.
Room was clean and loved the balcony first thing every morning.
Thank you for the water for coffee and tea in the mornings before breakfast.
This was very important for us.
We already miss Rihga Gran Kyoto!!"
"The hotel is across the street from Kyoto Station. The room was very clean and serviced each day. Breakfast had a wide range of dishes both Japanese and Western.. I would recommend this hotel to anyone wanting to stay close to Kyoto Station. The only thing that would improve the stay would be the supply of free bottled water."