"Genuinely luxurious. Staff went above and beyond, the room was perfect, and the rooftop bar was an unexpected bonus that turned out to be one of the best parts of the stay, really busy and buzzing. Great great experience. Best hotel of the trip if you're not counting the ryokan, which is in a completely different league."
"The hotel is within a 5 minute walk of Kyoto Station. The building is well maintained, the staff was very helpful and welcoming, the room was extremely clean and well kept."
"Excellent hotel, well located for tourists, has shuttle to near by subway station, food was great, near local authentic restaurants. Various tourist attractions are easily accessible using the shuttle and the subways."
"Onsen hotel in kyoto, the onsen and the massage chairs were fantastic. Staff spoke a small amount of English and were able to sort out most issues that we had. Rooms were extremely dark, but the bed and pillows were hard, it took some adjustments for my wife and I to get to sleep."
"Amazing property! The staff were so kind. I lost my glasses off of the balcony and the next day staff searched to find them for me!
The onsen on the balcony was so wonderful! A very spacious room with nice amenities. Great view of lake Biwa. Would highly recommend!"