"I really enjoyed this hotel. I will be back for sure if we get a chance to visit kyoto again someday. I love how close it is to nishiki market, but also transit to other places was super close. Only thing I noticed was the front end staff were surface level polite, but when I asked for help a few times they got frustrated with me. Only way I could tell is they made my questions feel dumb and honestly they probably were, but in my case, navigating their luggage delivery service was new to me since we dont have this where I live and it took my a few tries to navigate their site. I think the staff were friendly enough, but didnt have a lot of patience if you didnt understand something or had questions. Tbh I only asked like 2 questions l, but who knows, maybe they had a lot that day."
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