Nice location , really friendly staff, price is fair. but the room they give us is right next to the stair of another building, literally less than 3 feet. if we open the curtain everyone walking up and down the next building can see thru it. Dirty carpet, I can’t comfortably stand on it without thinking about the grey haze on it.
Bathroom has some odor smell , perhaps some air freshener could be used.
Lastly, refillable amenities, shampoo, body wash, conditioners are all in refillable bottles, imagine what if the last guy fill it in with something weird and I squeeze it out to wash my hair.
I stay in at least 20 different hotels every year. A 4 star hotel should do better than this, this hotel is like max 3 star.