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Biwako Ryokusuitei

3.5 star property
Lakefront ryokan with a full-service spa and area shuttle service

Choose dates to view prices

Photo gallery for Biwako Ryokusuitei

Deep-tissue massages, Thai massages, facials, reflexology
Property video
Food and drink
Free toiletries, hair dryer, slippers, electronic bidet
Property amenity
Biwako Ryokusuitei, nestled between Shozuiji Temple and Ukimido, offers a genuine retreat. Enjoy the indoor public bath, deep-tissue massages, and facials. The Japanese garden provides contemplation, while the library and nearby coffee shop complete this serene escape.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
The current price is NT$6,884
NT$7,633 total
Oct 28 - Oct 29

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Manyo Japanese Style Room with Open Air Bath

1 bedroom, down comforters, in-room safe, desk

Manyo Japanese Style Room with Open Air Bath

  • Sleeps 8

View all photos for Biwa No Kaze Japanese Style Room with Open Air Bath

Dining

Biwa No Kaze Japanese Style Room with Open Air Bath

  • Sleeps 5

View all photos for Huuga Japanese Style Room with Open Air Bath

View from property

Huuga Japanese Style Room with Open Air Bath

  • Sleeps 5

View all photos for Biwa No Kaze Japanese Western Style Room with TV in Open Air Bath

1 bedroom, down comforters, in-room safe, desk

Biwa No Kaze Japanese Western Style Room with TV in Open Air Bath

  • Sleeps 2

View all photos for Biwa no Kaze Japanese style 3 beds with open-a

1 bedroom, down comforters, in-room safe, desk

Biwa no Kaze Japanese style 3 beds with open-a

  • Sleeps 3

View all photos for Biwa No Kaze Japanese Western Style Room with Open Air Bath

1 bedroom, down comforters, in-room safe, desk

Biwa No Kaze Japanese Western Style Room with Open Air Bath

  • Sleeps 7

View all photos for Biwa No Kaze Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

Biwa No Kaze Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking | Bathroom | Free toiletries, hair dryer, slippers, electronic bidet

Biwa No Kaze Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Smart TV
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 538 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Biwa No Kaze Japanese-Western Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

Free toiletries, hair dryer, slippers, electronic bidet

Biwa No Kaze Japanese-Western Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 538 sq ft
  • Lake view
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Standard Twin Room, Bathtub, Partial Lake View (Tsukiyomi Japanese Twin Room)

Standard Twin Room, Bathtub, Partial Lake View (Tsukiyomi Japanese Twin Room) | 1 bedroom, down comforters, in-room safe, desk

Standard Twin Room, Bathtub, Partial Lake View (Tsukiyomi Japanese Twin Room)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Shower/tub combination
Private bathroom
  • 366 sq ft
  • Partial lake view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Ao No Syou Standard Twin Room - Non-Smoking

Ao No Syou Standard Twin Room - Non-Smoking | 1 bedroom, down comforters, in-room safe, desk

Ao No Syou Standard Twin Room - Non-Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Shower/tub combination
Private bathroom
  • 237 sq ft
  • Partial lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for AO No SYOU Deluxe Twin Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

AO No SYOU Deluxe Twin Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking | 1 bedroom, down comforters, in-room safe, desk

AO No SYOU Deluxe Twin Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Private bathroom
  • 344 sq ft
  • Lake view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Huuga Japanese Western Style Room With Open Air Bath

1 bedroom, down comforters, in-room safe, desk

Huuga Japanese Western Style Room With Open Air Bath

  • Sleeps 4

View all photos for Yuuga Japanese Style Room With Open Air Bath

Dining

Yuuga Japanese Style Room With Open Air Bath

  • Sleeps 5

View all photos for Fuga Japanese Style Room with Private Natural Hot Spring Open-Air Cypress Bath - Non-Smoking

Free toiletries, hair dryer, slippers, electronic bidet

Fuga Japanese Style Room with Private Natural Hot Spring Open-Air Cypress Bath - Non-Smoking

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Spring water bathtub
Private bathroom
  • 366 sq ft
  • Lake view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Yuuga Japanese Style Room with Semi-Open-Air Private Natural Hot Spring - Non-Smoking

Yuuga Japanese Style Room with Semi-Open-Air Private Natural Hot Spring - Non-Smoking | 1 bedroom, down comforters, in-room safe, desk

Yuuga Japanese Style Room with Semi-Open-Air Private Natural Hot Spring - Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Private bathroom
Hair dryer
  • 366 sq ft
  • Lake view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Fuga Japanese-Western Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

Fuga Japanese-Western Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking | View from room

Fuga Japanese-Western Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Private bathroom
Hair dryer
  • 366 sq ft
  • Lake view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Yuuga Japanese-Western Style Room with Private Natural Hot Spring Semi-Open-Air Bath - Non-Smoking

Free toiletries, hair dryer, slippers, electronic bidet

Yuuga Japanese-Western Style Room with Private Natural Hot Spring Semi-Open-Air Bath - Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Private bathroom
Hair dryer
  • 366 sq ft
  • Lake view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Koyu Premier Suite with Open-Air Private Natural Hot Spring - Non-Smoking

Koyu Premier Suite with Open-Air Private Natural Hot Spring - Non-Smoking | 1 bedroom, down comforters, in-room safe, desk

Koyu Premier Suite with Open-Air Private Natural Hot Spring - Non-Smoking

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
Bathrobes
  • 775 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Koyu Elegant Suite with Semi-Open-Air Private Natural Hot Spring - Non-Smoking

Koyu Elegant Suite with Semi-Open-Air Private Natural Hot Spring - Non-Smoking | 1 bedroom, down comforters, in-room safe, desk

Koyu Elegant Suite with Semi-Open-Air Private Natural Hot Spring - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Blackout drapes/curtains
Down duvet
Toilet with electronic bidet
Bathrobes
  • 581 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Biwa No Kaze Japanese Style Triple Room with Natural Hot Spring Open-Air Bath - Non-Smoking

Biwa No Kaze Japanese Style Triple Room with Natural Hot Spring Open-Air Bath - Non-Smoking | 1 bedroom, down comforters, in-room safe, desk

Biwa No Kaze Japanese Style Triple Room with Natural Hot Spring Open-Air Bath - Non-Smoking

Highlights

Balcony
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Private bathroom
  • 538 sq ft
  • Lake view
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Biwa No Kaze Japanese Style Twin Room with Natural Hot Spring Open-Air Bath - Non-Smoking

Biwa No Kaze Japanese Style Twin Room with Natural Hot Spring Open-Air Bath - Non-Smoking | Living area | 50-inch Smart TV with digital channels

Biwa No Kaze Japanese Style Twin Room with Natural Hot Spring Open-Air Bath - Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Blackout drapes/curtains
Down duvet
Private bathroom
  • 538 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Manyo Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

Manyo Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking | 1 bedroom, down comforters, in-room safe, desk

Manyo Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 861 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 7
  • 7 Twin Futons

View all photos for Ao No Syou Standard Twin Room Non smoking

1 bedroom, down comforters, in-room safe, desk

Ao No Syou Standard Twin Room Non smoking

  • Sleeps 2

View all photos for Ao No Syou Deluxe Twin Room with Open Air Bath Non smoking

1 bedroom, down comforters, in-room safe, desk

Ao No Syou Deluxe Twin Room with Open Air Bath Non smoking

  • Sleeps 2

View all photos for Standard Twin Room, Bathtub, Partial Lake View (Tsukiyomi Japanese Twin Room)

1 bedroom, down comforters, in-room safe, desk

Standard Twin Room, Bathtub, Partial Lake View (Tsukiyomi Japanese Twin Room)

  • Sleeps 4

View all photos for Koyu Premier Suite

1 bedroom, down comforters, in-room safe, desk

Koyu Premier Suite

  • Sleeps 4

View all photos for Koyu Elegant Suite

1 bedroom, down comforters, in-room safe, desk

Koyu Elegant Suite

  • Sleeps 4

View all photos for Yuuga Japanese-style twin room with hot spring observation bath

1 bedroom, down comforters, in-room safe, desk

Yuuga Japanese-style twin room with hot spring observation bath

  • Sleeps 4

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About the neighborhood

Map
6-1-6 Ogoto, Otsu, Shiga-ken, 520-0101

What's nearby

  • Ogoto Onsen - 1 min walk - 0.2 km
  • Enryakuji Temple - 21 min drive - 12.8 km
  • Sanzen-in Temple - 22 min drive - 20.2 km
  • Mount Hiei - 23 min drive - 12.2 km
  • Kiyomizu Temple - 23 min drive - 20.0 km

Getting around

  • Ogotoonsen station - 17 min walk
  • Kansai Intl. Airport (KIX) - 108 min drive

Restaurants

  • ‪スシロー 大津堅田店 - ‬2 min drive
  • ‪麺屋 聖〜kiyo〜 - ‬13 min walk
  • ‪中華そば 殿 雄琴店 - ‬2 min drive
  • ‪麺屋昊鶏 - ‬2 min drive
  • ‪雄琴　ACE - ‬6 min walk

About this property

Biwako Ryokusuitei

Ryokan near Saikyoji Temple
Located close to Ukimido and Shozuiji Temple, Biwako Ryokusuitei provides an indoor public bath (no minerals), a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the 2 indoor hot springs or hot tub, and indulge in a facial, a massage, or reflexology. Free in-room WiFi is available to all guests, along with a Japanese garden and a library.
Other perks at this ryokan include:
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and hot springs on site
  • Free newspapers, smoke-free premises, and meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 70 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with toilets with electronic bidets and free toiletries
  • 50-inch Smart TVs with digital channels
  • Children's slippers, heating, and daily housekeeping

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9.4 out of 10, Exceptional, 699 reviews
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NT$8,475 total
Oct 14 - Oct 15
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Kaiseki meal

Things to do

  • 2 indoor/outdoor hot springs
  • Full-service spa
  • Hot tub
  • Karaoke
  • Library

Family friendly

  • Free area shuttle

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Terrace

Full-service spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • 24-hour public bath
  • Deep-tissue massages
  • Facials
  • Hot springs open from midnight - 11:30 PM
  • Hot springs water temperature - 78 ºF
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Thai massages
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Handrails in stairways (43 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Genkan (entryway)
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

More

  • Air conditioning
  • Desk
  • Geta (wooden sandals)
  • Heating
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:30 PM
Minimum check-in age: 20

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 2200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Hot springs access available from midnight to 11:30 PM
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in

Property is also known as

Biwako Ryokusuitei
Biwako Ryokusuitei Inn
Biwako Ryokusuitei Inn Otsu
Biwako Ryokusuitei Otsu
Biwako Ryokusuitei Otsu
Biwako Ryokusuitei Ryokan
Biwako Ryokusuitei Ryokan Otsu

Frequently asked questions

Is Biwako Ryokusuitei pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Biwako Ryokusuitei?

As of 2025/10/13, prices found for a 1-night stay for 2 adults at Biwako Ryokusuitei on 2025/10/28 start from NT$6,884, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Biwako Ryokusuitei?

Self parking is free at this property.

What time is check-in at Biwako Ryokusuitei?

Check-in start time: 3 PM; Check-in end time: 7:30 PM. After-hours check-in is not available.

What time is check-out at Biwako Ryokusuitei?

Check-out is at 10 AM.

Where is Biwako Ryokusuitei located?

Situated on a lake, this spa ryokan is within 3 mi (5 km) of Saikyoji Temple, Ukimido, and Shozuiji Temple. Enryakuji Temple and Biwako Valley Ski Resort are also within 12 mi (20 km). Ogotoonsen station is 17 minutes by foot.

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Biwako Ryokusuitei Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 297 out of 481 reviews
Rating 8 - Good. 126 out of 481 reviews
Rating 6 - Okay. 43 out of 481 reviews
Rating 4 - Poor. 9 out of 481 reviews
Rating 2 - Terrible. 6 out of 481 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch staff and a very peaceful environment. The shabu shabu dinner was special and delicious.
Stayed 1 night in Oct 2025

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private onsen on the balcony with the lake view has been a wonderful experience
Stayed 1 night in Aug 2025

10/10 Excellent

Yee Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kaisei Dinner is excellent
Stayed 1 night in Jul 2025

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wanted to try an onsen with the family. Stayed one night and had the Kaiseki dinner add on. It was a nice experience and they even provided tattoo stickers if needed. The dinner was average for price point, the room was clean and well equipped, staff were friendly enough, shuttle from station was great, nice free drinks and icecream for guests throughout.
Stayed 1 night in Jul 2025

10/10 Excellent

STELLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
such an amazing experience at this resort from check in to everything in between. my family enjoyed the public bath & we also had a private bath in room overlooking biwa lake. nice relaxing experience in the middle of our trip to unwind. would definitely come here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place! Excellent customer service!
Stayed 3 nights in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Incredible experience. A level of hospitality I’ve never encountered. Wish we booked additional nights.
Stayed 1 night in Jun 2025

10/10 Excellent

Dane

Liked: Staff & service, amenities, property conditions & facilities
Great hot springs and beautiful hotel. Limited local amenities but far made up for by the hotel itself and the all inclusive nature
Stayed 2 nights in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was fantastic and we enjoyed the onsen experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Osen and breakfast were great.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great onsen, great service and dinning option
Stayed 1 night in Feb 2025

10/10 Excellent

Vance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and wonderful onsen. Incredible Japanese dinner and service.
Stayed 1 night in Mar 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort itself is clean and comfortable, the in room onsen is excellent and can change temperature to your liking. There are free drinks and alcohol included. The dinner is excellent and service is great.
Stayed 1 night in Apr 2025

10/10 Excellent

Antung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying in an onsen hotel. The property is loaded with amenities: an on-site hot and cold water onsen, a lounge with 24 hours of free drinks, a happy hour with wine included. Our room was gorgeous, with tatami mat floors and comfortable beds they set up. We had a glass wall shower and views of Lake Biwaka. My only criticism is that some of the furnishings seem a bit dated. But everything else was spectacular.
Stayed 1 night in Jun 2025

8/10 Good

Jik

Liked: Cleanliness, staff & service, amenities
Overall a pretty good stay, the tatami has dated smells. The kaiseki dinner has good preparation but the taste is average.
Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional experience. Best hospitality we have ever received. Staff were incredibly friendly and helpful. Many great perks including a yukata to wear around, happy hour free drinks and a wonderful garden out back with an amazing view of the water. Kaiseki dinner was fantastic (lots of seafood) and a wonderful breakfast buffet. Room was amazing and the private onsen was very relaxing. Included complimentary shuttle service to the train station after check out in the morning. Would highly recommend staying here. 10/10.
Stayed 1 night in May 2025

10/10 Excellent

yuliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a private onsen in the room is a blessing! Great dinner and fabulous breakfast. Note no tattoos allowed in the public onsen .
Stayed 1 night in Mar 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent. The shuttle was at the jR station waiting for the guests when we arrived. We loved our stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff were so professional and friendly to our group (from another country). Very easy to approach staff though we were not Japanese speaking. The ryokan itself was very clean. Great views. Lots of amenities for self care.
Stayed 1 night in Mar 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Codey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Staff was awesome. Highly recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Pauline Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! The property offered a shuttle ride from the station. We were greeted with a cup of tea. We were also taken to our room and with assistance and given a thorough tour of the space and the services that the hotel provided. The property has a beautiful view of the lake. The room was spacious for our group. Highly recommend the meals offered for dinner and breakfast. The onsen was also clean and spacious.
Stayed 1 night in Apr 2025

10/10 Excellent

Mansel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay - a wonderful experience.
Stayed 1 night in Nov 2023

10/10 Excellent

Imogen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facilities and the staff cannot do enough for you, plus the breakfast buffet is delicious.
Stayed 1 night in May 2024

10/10 Excellent

Lau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
must choose dinner and breakfast
Stayed 1 night in Jan 2025

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La Vista Fuji Kawaguchiko
The Lake Suite Ko No Sumika
The Ritz-Carlton, Okinawa
Tokachigawa Onsen Daiichi Hotel Hoshutei Toyotei
Oriental Hotel Tokyo Bay
samurise NORTH
Daiwa Roynet Hotel Nara Natural Hot Springs
Onyado Nono Sakaiminato Natural Hot Spring
OMO7 Asahikawa by Hoshino Resorts
Hakone Hotel
Fufu Kawaguchiko
Premier Hotel - Cabin President - Hakodate
Royal View Hotel Churaumi
LA VISTA Furano Hills Hot Springs
Log Hotel Larch Lake Kanayama
HOSHINOYA Karuizawa