西湖水上樂園 (HAN) 附近飯店 | 熱門住宿限時優惠 NT$786 起

「English and services were really good.」

「這次房間內的燈光控制開關有一邊是壞的 半夜起床只能電燈全開 房間內牆壁白色的部分及天花板都是污漬黃斑 」

「Great location close to west lake, wonderful way to stay im Hanoi. We felt close to the life of the city, all the amenities and not in the middle of the tourism chaos of the french quarter. Apartment was perfect and clean, lots of space. The security man was very sweet and helpful and always around to say hi 」

「New and friendly hotel 」

「Good」

「Beautiful room. Everything like new. Elevator but car access is maybe 50 feet from hotel entrance but staff will help you with luggage. Lets of great restaurants amd a mini mart in walking distance. 」

「Clean room and property, all amenities for a medium to longer hotel stay. Spend a week at this location. Front desk was prompt and friendly.」

「Easy to find. It is off the main road and onto alley way. You can access short cuts from multiple side streets. Place is immaculate clean tidy has everything you need. Close to cafes, minimart some restaurants. Things to note….when you book you need to contact them. Don’t wait for instructions to be sent to you. Contact through whats app. Because there is a gate and to get in then there is a code and to enter your room is different code and to get out of the gate is another code. You get the...

「非常糟糕的一天，首先是櫃檯沒有人，電話溝通後等了大概15分鐘，再來是房間居然有窗戶沒有窗簾，而這件房間在二樓；晚上九點了，在床頭正上方的冷氣壞掉了，而且結露滴水，得等一個小時維修，要求換房一直說沒有房間，等到我另外訂房要求退費又說有房間了？！櫃檯很辛苦，主要是一直不在現場的主管太糟糕，不願意立刻為房客解決問題。補充過程中是越南朋友在現場協助溝通，所以不是語言的問題。」

「服務態度很好」

「ベトナムのホテルという感じです。写真より古さは感じますが、サービスは丁寧です。深夜のチェックインも、丁寧に説明して頂き助かりました。また。機会があれば、利用したいと思います。」

「Good」

「房間乾淨，整齊 前台人員非常有禮貌」

「客房乾淨 設備齊全 服務人員親切有禮」

「No 7*24 service, it.s only have limited security standby and the security not present in mid night and the security can not speak English」