The hotel is very pretty itself and the environment in the hotel is wonderful. There is a sky bar where you can enjoy a chill night. The room is cozy and decorated in a 5 stars hotel way. The cup broke when we poured some boiled water. One of the air conditioners did not work and the room is hot. Staff is super helpful and its service is highly appreciated. When I reflected the situation to the staff, he arranged a new cup to us immediately and swapped a new room for us in short. The breakfast is tasty which is out of our expectations. When my friend and I left the hotel, the staff gave us some souvenirs for compensation and kept saying sorry for the situation we experienced. Staff attitude is really five out of five as guest can really be well served. I would highly recommend this hotel to others who would like to visit Hanoi.
Hang Kit
於 2023 年 8 月住了 1 晚
10/10 有夠讚
真實旅客
團體旅遊
2020 年 2 月 26 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
非常值得入住
服務人員非常熱情也十分細心
真實旅客
於 2019 年 11 月住了 2 晚
10/10 有夠讚
LICHIEN
2019 年 10 月 16 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
LICHIEN
於 2019 年 10 月住了 4 晚
10/10 有夠讚
Joanna,Taiwan
團體旅遊
2019 年 9 月 18 日
喜歡:整潔度、員工素質和設施服務
Good hotel
Joanna
於 2019 年 9 月住了 1 晚
10/10 有夠讚
Chung Ni
2019 年 9 月 14 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Highly recommend! Excellent hotel and staff
The hotel and its staff is awesome! My husband and I were treated nicely and professionally by staff: they were very proactive and passionate to support and help you though we just stayed one night (and I hope we could stay longer!) We booked a suite and it is super spacious. It is good for its value. And I like the massage so much, clean and relaxing!
Chung Ni
於 2019 年 9 月住了 1 晚
10/10 有夠讚
IHSIN
2019 年 9 月 6 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
IHSIN
於 2019 年 8 月住了 2 晚
8/10 不錯哦
Ping Cheng Eason
2019 年 5 月 27 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
will come back again!!
overall it's a very nice hotel to stay, the room is very big and clean with great design
I was staying at room 602, it is a queen size room, very spacious. it's about 10 min to the old town and everything is very close to this location. I would come back again!
Delicacy and Spa Hotel is well located near the city centre. The room is so comfortable and the staff are all friendly, helpful and professional! The spa in the hotel is also worth trying! We visited twice as they got discount for us. Will definitely stay here again when we are in Hanoi !
On
於 2019 年 2 月住了 4 晚
10/10 有夠讚
真實旅客
2018 年 12 月 31 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
非常舒適愉快的住宿體驗
新啟業的旅店,員工充滿工作熱誠,在各方面都全力協助住客,務求令他們有一個愉快的旅程。
真實旅客
於 2018 年 12 月住了 5 晚
10/10 有夠讚
YuHua
2018 年 11 月 30 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent stay experience !!!
A grand opening beautiful hotel and super friendly staff !
YuHua
於 2018 年 11 月住了 1 晚
10/10 有夠讚
Loan
2025 年 6 月 10 日
喜歡:整潔度、員工素質和住宿環境和硬體
It's a quaint boutique in a quiet corner.
Loan
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Kom Hui
團體旅遊
2025 年 5 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very very friendly and thoughtful staff! They take our comments seriously even though it might be some casual remarks! Breakfast option was ok but good enough with different type of eggs, different Vietnamese noodle and some sides daily! There’s also milk and Vietnamese coffee! Overall will stay again!
Kom Hui
於 2025 年 5 月住了 4 晚
8/10 不錯哦
Rita
家庭旅遊
2025 年 4 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent staff and service. We enjoyed our stay in Hanoi.
Rita
於 2025 年 4 月住了 5 晚
10/10 有夠讚
Sander
2025 年 4 月 27 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Anbefales
Veldig gjennomført hotell. Noe støy. Ikke frokost inkludert
Sander
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Wasim
2025 年 4 月 23 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing hotel, high level services and staff are friendly. Very good location as well. Highly recommended.
Wasim
於 2025 年 4 月住了 3 晚
8/10 不錯哦
Robert
團體旅遊
2025 年 4 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Breakfast buffet was ok, subpar compared to other hotels in the area (like Trendy). Staff was helpful but again, not as helpful as other folks. Overall I would stay here again as it was safe, quiet and clean.
Robert
於 2025 年 3 月住了 1 晚
10/10 有夠讚
SitiNurRabiatulAddawiyah
情侶出遊
2025 年 3 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hue made the stay the best stay possible. Whilst the hotel was of an excellent standard, Hue’s hospitality brings it up a level. She was super helpful with all recommendations, communication and providing a real personalised service. She was contactable at all times, even when out of the hotel! We based our 6 days in Hanoi, based upon what Hue said and it was the best decision we made. She gave excellent recommendations and really cares for her country. Perfect stay for our honeymoon!