行鉑 (HAN) 附近飯店 | 熱門住宿限時優惠 起

"Location is actually not bad, the price is quite reasonable, and it’s very convenient in the old town area — I booked the hotel to give it a try. I hope the hotel can make the following improvements: 1. The staff are generally very polite, considerate and attentive (especially the female colleagues), but some employees’ English is rather poor, which causes communication problems. Not only do they fail to understand guests’ needs, some of their ways of handling situations confuse or even anger customers. It may also be because they are really busy and not yet able to respond adequately to guests’ needs. 2. There are no chairs in the room, the space is very limited, and it differs somewhat from the photos. From the pictures I expected the room to have a window, but it turned out to be sealed and covered with curtains. 3. Several times there has not been enough hot water when showering, and on one occasion the shower drain was blocked, causing the bathroom to flood. 4. The hair dryer is not powerful enough; if it’s important to you, bring your own. 5. The front desk had originally promised to do a morning call at a certain time but ended up doing it 15 minutes late. "

"Yes"

"服務人員體貼周到，態度專業又有禮，飯店位置很方便，是河內旅遊最佳選擇。"

"Excellent location! The staff’s are friendly and helpful, and the breakfast has a lot of selection and taste fantastic! I recommend to everyone who wants a decent place to stay in Hanoi!"

"職員很細心，從入住到退房都跟進得很好，而且還有小禮物，退房時還會詢問住宿體驗"

"Room is very nice and clean. "

"The staffs are friendly and love to assist us in every way. The location is great near to all visit place."

"非常棒的住宿體驗！"