Find Resorts & Hotels with Spas in Cancun South

Staff was awesome Property is clean Food is too pricey for the bad quality of it.

My boyfriend and I could not recommend this resort enough. We were greeted by Christian at the door with a glass of champagne and cool towel. Then his fellow bellman Mex showed us to our room with our bags. Where he explained every detail of the resort and where everything was located in the resort. Truly made us feel welcome and excited to start our vacation. Our room was the swim up suite, it was perfect the pool was the perfect place to cool off from the heat and eating breakfast by it was a...

Everything about the property was wonderful. The staff, leadership, and employees COULD NOT have been nicer and more helpful. Food was the best I've had at an all-inclusive. The only thing about it that wasn't perfect was the bar drinks - the mixes tasted cheap and the drinks were not strong. That being said, the service MORE than made up for a very minor issue. If the drinks matched the rest - this place would be HEAVEN!

Absolutely amazing! It’s an expensive resort but you honestly get what you pay for! Jonathan was our butler and he moved mountains to accommodate us. Even after we moved to another room, we could still count on him answering our questions, reserving activities, making reservations, but most importantly giving what I believed to be honest feedback. We stayed in the villa, penthouse suite, and master suite. The upgrade to the rooms were complementary since we had the vip experience. Each room gave...

Habanero was closed, so that was a bit disappointing. But Jorge, who manages the fresh margarita stand, always greeted us with a smile and made the best kiwi margarita! Definitely would comeback for him:)

Beautiful property, quiet, good service, decent food, well made drinks unlike many other resorts that use nasty tasting ingredients. Also not the place for the college crowd, thankfully.

Amazing experience for me and my two kids we loved the whole experience from walking inn to leaving every one was helpful outstanding decoration food treatment the location of the hotel and comparing to others that I visited previously this is the best

As opposed to one of the larger resort’s maze of paths and pools and restaurants (and people,) the Sun Palace has a more intimate boutique hotel feel. It’s been recently renovated, and it shows. We upgraded to a honeymoon suite (room 530) at check in (tip: wait until check in to upgrade for an opportunity to negotiate the price. Be prepared to say no to their offer to exchange the cost of the upgrade for a “promotional presentation breakfast” unless that’s your jam… we preferred to pay a...

My recent stay at this hotel in Cancun was an absolute delight. It’s the epitome of luxury, and the location is ideal. What truly stood out, though, was the incredible food. The dining experience was nothing short of amazing. A big plus is that in Cancún, where all-inclusive is common, this hotel offers a great option for those who want the flexibility to explore the area and not be tied to an all-inclusive plan. I highly recommend this hotel for a five-star getaway

This property is fantastic if your desire is to go to a laid back property and have a relaxing but fun time. It is not packed with party hungry 18 year olds. We noticed the guests were mostly couples and friend trips made up of ladies or couples. While they say tips are not expected, they really are. For the price of flights and the say along with the amazing food options on property, throw your server or housekeeping staff a few USD. Be careful when it comes to converting dollars to pesos - pay...

Food was great at restaurants. Night life lacking

Beautiful

Literally writing this review while waiting for our ride to the airport! This is our second visit and WE LOVE THIS PLACE!!! The staff is amazing, the vibe is sexy and fun, the theme nights are a must! We are not LS couple but have the best time ever here because everyone is just so nice and friendly while respecting boundaries!! The sexy pool is great for a good time, However, there are a few places to break away if you need some quiet time. The restaurants are good, and the staff is...

Overall HIGHLY recommended, we'll definitely come back Highlights: - Lovely staff, super nice and helpful, all English speaking - BEAUTIFUL beach that's groomed every morning, essentially private with plenty of chairs/cabanas and real lifeguards - Very clean premises, pool and grounds were immaculate, better than the pictures - On site: small grocery/sundries store, kid's play center, 2 restaurants bar - Overall felt very kid/family friendly - Conveniently can charge everything to the room,...

Definitely the best resort I have ever stayed at, food so good, very clean, staff so nice.

Fue una gran estadía muy conveniente

Our family of five visited for a quick weekend getaway for spring break 2021. This was our fifth trip to Grand Residences. The property is beautiful. The master suite is huge, decorated well and kept immaculate. Said that, it's the service and hospitality that will keep you coming back. Everyone from the front desk to the grounds keepers are polite and courteous. This is a SIX STAR resort. Two restaurants on property with a beach bar that serves food as well. Check in is a little more...

Everything about the resort was wonderful. The only suggestion is to have more of a variety of types of music at the pool (Coral Level). For example, Motown classics, soft jazz, light rock.