Find Luxury Hotels in Cancun South

"Friendly staff, room was very clean and great food. Definitely we will consider revisiting"

"Todo bien"

"Not enough option for vegetarian food. Needed unnecessary reservation for restaurants. Staff was kind, respectful and responsive. "

"Room has very thin wall . You can hear people walked by talking , laughing very loud . I also can hear every words room next door we’re talking . Booked 2 double bed , got 1 king bed on both room . Hotel also did not give us room next to each other but gave the room to other guest. Bought 2 floaters , sun screen and 2 toy buckets ( to play with sand ) at resort cost total 400 Canadian dollars . Beware for guests buy all your need from home and get them in check in luggage will save you ton of money . The 2 toy buckets , we can buy at dollar store for maybe 5 dollars max . Last night was my nightmare because room next to me were talking so loud until midnight. Have approached them about loud noise but it didn’t help . If I ever go back not this resort for sure . Staff were great ( some. ) but make sure you give good tip at the dining room otherwise for a glass of water I have to ask several time . "

"Clean second room, friendly staff, lots of options at the bar. "

" clean rooms; only minor inconvenience was not a lot of restaurant options. Other than that everything was amazing. The staff was amazing !"

"Our second stay at this hotel; and it was just as top notch as in past. I cannot say enough about the staff and service. You really feel that they care and all work very hard to ensure guests needs are met. The property is kept super clean and well maintained. Our room was spotless, comfortable, and quiet and we enjoyed sitting on the balcony that overlooked the pool and ocean. One reason we returned to the hotel is the food! The variety and preparation is exceptional, and I did not have any issues with my strict gluten free diet. Every restaurant had great choices - as did the buffet. Our favorite restaurant was the Krystal and the lobby coffee/ice cream bar is a nice bonus. The pool and beach areas get busy, but you can always find a lounger. Evening shows were enjoyable, and we did not miss leaving the resort after dark. My only disappointment are those guests who go to the restaurants looking like they just dragged themselves from a beach bar in inappropriate clothing, thinking it is ok to be intoxicated and loud ... and ruining the dining experience for others. "

"Family friendly"

"Overall was good, location good, everything was clean, the beach is beautiful. Food at the resort not good and expensive!"