Richmond West 4 Stars Hotels

"Excellent "

"Countertop in the room was dirty – especially under the coffee machine. There were stains on the counter. The clocks in the room were wrong and could not be reset. The coffee machine did not work. When I arrived, the refrigerator was not on probably due to a power outage. The television screen was not working properly. I did not complain because I was only staying one night for a concert– and it wasn’t worth the time because the front desk was busy and so was I! The last time I stayed at this hotel it was wonderful. So I was a bit disappointed."

"Yes the airport shuttle was excellent. Driver was very informative. Rooms were great. The only minor negative was the fron desk lady was a little short because she had a cold and it was late at night. Also one of our rooms was given away because Hotels.com failed to inform the hotel that I had a new credit card.. "

"If you are a solo traveler and just need a place to lay your head this may be a suitable place. The room is a small box and if you have a companion you will come to know them more intimately than you would expect. The bathroom and shower are literally part of the living quarters and only separated by a frosted glass door (ours door did not shut). They promote the ability to “cast” to their smart TV’s but our was broke and attempts to fix it were unsuccessful. There is no place to sit besides the toilet or bed. The rooftop pool doesn’t get much sun because there is a rooftop over it. The complimentary breakfast was good and the croissants were fresh and delicious. Don’t get excited about the “2 free drinks” - there are no options, only what they decide to offer. YOTEL is located conveniently to the bayside market place where there is ample sun and seating options."

"Great Location, very clean, the staff was incredible, parking on site for a fee"