Find hotels in Goulds, Miami

"The shops were great, loved the bayside shops. Room was clean, but had to move the house cleaner out when we checked in at 4:30... Day two no hand towels again, but one wash cloth this time.. needed ice on this trip, so went to 7th floor to get some, no luck. went to floor 10, no luck... so since I didn't have hand towel and no luck with ice machines, went to main lobby..Attendent seemed upset that I didn't go up another floor to get ice, and told me I should have called about missing towels, not come down to main lobby... Well if ice machines were working on the 2 upper floors, I would have done so. But, with this being my second time here and having all kinds of issues recurring with missing towels, and now finding out ice machine didn't work... I am coming down to the main lobby and this cite to complain. I DO NOT RECOMEND THIS HOTEL. WE STAYED HERE BEFORE AND AFTER OUR CRUISE IN A BASIC ROOM AND A SUITE AT THE END OF OUR CRUISE. DO NOT BOOK "

"Excellent hotel."

"No shuttle after 10 pm I tried to reach no one answered "

"It is 5 minutes from the airport which is great however there isn't much around there so definitely rent a car. The staff was very friendly. The rooms are nice size but could have been cleaner. There were stains in the refrigerator, on the couch, and on the walls. It's not sound proof. You can definitely hear people in the rooms and the airplanes taking off. There arent black out curtains either. It was ok for a few nights but I wouldn't stay there again. It needs a face lift. Its dated but the bed was very comfortable. "

"Room was clean and spacious. Staff were friendly. Breakfast and K Bistro were very good."

"Could understand the staff. Staff did not care about guest just by the attitude that was given. Ask for an ADA room, was told it was, when I got there, the room was not ADA compliant. I am disabled and I had a very hard time use the toilet."

"There is no drinking water. Guest have to walk a long way from the room to the office. There is no continental breakfast as posted. They had a grab and go packet which was offered to guest upon request at the hotel office. This hotel is over hyped and is no where closer to the 8.2 rating. That rating is deceiving. On the scale of 10 I would put this hotel at 5."

"The facilities were very inadequate. The hotel is very old and needs upgrading. The wifi and even the television were problematic "

"Minimal"