Shangri-La Hotels and Resorts OCT East Water Park hotels

"nice room and friendly staffs"

"Very nice stay "

"Nice modern room with a great view of the city"

"All the staff in this hotel are extremely helpful and polite. I was in the elevator greeted by some staff of the hotel. They went above and beyond, greeted me and offered to help me with the luggage from the elevator to the lobby. You truly feel welcomed by the staff and the culture of this hotel."

"A"

"All the staff at the hotel are friendly and helpful. Was welcomed by front guest gentlemen Jonathon who helped us with our check in and our requests. "

"An absolutely excellent stay! The hotel itself is wonderful. The manager was exceptionally nice and welcoming. Breakfast was delicious and clearly prepared with great care. Dining in the restaurant was a highlight, offering beautiful views. All staff were incredibly polite and responded promptly to every request. Highly recommend!"

"The hotel is good but the spa is not that high value"

"Clean professional hotel with very good service."