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Shangri-La Shenzhen

5.0 star property
Luxury hotel with 4 restaurants connected to a shopping center in Shenzhen

Choose dates to view prices

Located close to Dongmen Pedestrian Street and Huaqiangbei, Shangri-La Shenzhen provides a poolside bar, shopping on site, and mini golf. Treat yourself to a massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and happy hour. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is NT$2,293
NT$2,674 total
includes taxes & fees
Feb 22 - Feb 23

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
Shower/tub combination
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
Shower/tub combination
  • 320 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • City view

View all photos for Horizon Club, Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Horizon Club, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Club Lounge
Refrigerator
LED TV
Blackout drapes/curtains
Deep soaking bathtub
Bathrobes
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed
  • Hill view

View all photos for Horizon Club, Room, 2 Twin Beds

Horizon Club, Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Horizon Club, Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Club Lounge
Refrigerator
LED TV
Blackout drapes/curtains
Deep soaking bathtub
Bathrobes
  • 320 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Hill view

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(32 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
Shower/tub combination
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(17 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Deep soaking bathtub
Shower/tub combination
  • 320 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • City view

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Refrigerator
LED TV
Blackout drapes/curtains
10 bedrooms
  • 646 sq ft
  • 10 bedrooms
  • Sleeps 4
  • 1 King Bed
  • Hill view

View all photos for Executive Suite, 2 Twin Beds

Executive Suite, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • City view

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NT$2,218 total
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About the neighborhood

Located in Luohu neighborhood, Shangri-La Shenzhen is connected to a shopping center. Dongmen Pedestrian Street and Huaqiangbei are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Splendid China Folk Village and Happy Valley. Traveling with kids? Don't miss Window of the World. Visit our Shenzhen travel guide
Map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001

What's nearby

  • Luohu Commercial City
    11 min walk - 0.9 km
  • Luohu Port
    12 min walk - 1.0 km
  • The MixC Shopping Mall
    12 min walk - 1.1 km
  • International Foreign Trade Center
    13 min walk - 1.1 km
  • Dongmen Pedestrian Street
    17 min walk - 1.4 km

Getting around

  • Luohu Station
    6 min walk
  • Shenzhen Station
    11 min walk
  • Shenzhen Intl. Airport (SZX)
    54 min drive

Restaurants

  • 小桃源酒家 | Arcadia Restaurant
    11 min walk
  • 梨苑酒家 Lee Yuen Restaurant
    10 min walk
  • 金运来海鲜酒家
    12 min walk
  • 彩蝶轩 Choi Dip Hin Restaurant
    12 min walk
  • 鱼家王·脆肉鲩火锅(罗湖大中华店)
    6 min walk

About this property

Shangri-La Shenzhen

Luxury family-friendly hotel near Dongmen Pedestrian Street
Located close to Huaqiangbei, Shangri-La Shenzhen provides a poolside bar, shopping on site, and mini golf. Treat yourself to a massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and happy hour. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, babysitting (surcharge), and ATM/banking services
  • Guest reviews give top marks for the helpful staff
Room features
All 522 rooms boast comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Deep soaking tubs, free toiletries, and hair dryers
  • 40-inch LED TVs with satellite channels
  • Refrigerators, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 161 for adults and CNY 161 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 360 Bar and Restaurant
  • Champs Bar and Grill
  • Coffee Garden
  • Lobby Lounge
  • Shang Palace

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 19 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 161 for adults and CNY 161 for children
  • Airport shuttle fee: CNY 600 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger. This property requires guests to wear swim caps in the pool.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

Does Shangri-La Shenzhen have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Shangri-La Shenzhen?

As of 2026/1/27, prices found for a 1-night stay for 2 adults at Shangri-La Shenzhen on 2026/2/22 start from NT$2,293, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Shangri-La Shenzhen?

Check-in start time: 2:00 PM; Check-in end time: noon. After-hours check-in is not available.

What time is check-out at Shangri-La Shenzhen?

Check-out is at noon.

Does Shangri-La Shenzhen provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 600 per vehicle applies.

Where is Shangri-La Shenzhen located?

This family-friendly Shenzhen hotel is located in the business district, within 3 mi (5 km) of Dongmen Pedestrian Street and Huaqiangbei. Shenzhen Convention and Exhibition Center and Splendid China Folk Village are also within 9 mi (15 km). Luohu Station is 6 minutes by foot and Renmin South Station is 9 minutes.

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Reviews

Shangri-La Shenzhen Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 464 out of 1002 reviews
Rating 8 - Good. 371 out of 1002 reviews
Rating 6 - Okay. 94 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

Reviews

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities
Staff were excellent. Especially our room attendant.
Stayed 2 nights in Dec 2025

8/10 Good

Debbie Miu Kwan

Liked: Cleanliness, property conditions & facilities
Yes...clean room...staff are courteous.
Stayed 7 nights in Nov 2025

10/10 Excellent

Pak

Liked: Cleanliness, amenities, property conditions & facilities
The room was decent, and the massage service was reasonably priced and friendly. They didn’t charge much for the actual package and only asked for a RMB 40 tip per hour, which still made the overall cost very reasonable. The location is excellent, as it’s right next to Shenzhen Railway Station and the Luohu Commercial Center.
Stayed 2 nights in Dec 2025

10/10 Excellent

Shamila Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Convenient location
Stayed 2 nights in Oct 2025

10/10 Excellent

Li Tung

Liked: Cleanliness, amenities, property conditions & facilities
Very good service.
Stayed 1 night in Dec 2025

10/10 Excellent

Shamila Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Nice size rooms
Stayed 2 nights in Oct 2025

8/10 Good

IRENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all the hotel is very convenient to everything. The restaurant is good too. We stay there three more time.
Stayed 1 night in Oct 2025

10/10 Excellent

RILE

Liked: Cleanliness, amenities, property conditions & facilities
Bit outdated but very clean and comfortable. Reasonably priced but staff treat you as VIP.
Stayed 2 nights in Nov 2025

6/10 Okay

Stephanie

Hotel staff are friendly . But toilet bowl flush is not working well and water overflown to toilet floor .luckily we have connecting room .
Stayed 2 nights in Dec 2025

10/10 Excellent

Jovic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Family love this hotel my son enjoy his birthday thanks for the staff at the reception Ms.Chang Jia and the guest relations Kiki,Cherry & Yuki will definitely comeback next time.
Stayed 1 night in Sep 2025

10/10 Excellent

Tommy

Liked: Staff & service, amenities, property conditions & facilities
Many shops to browse and different restaurants to choose from, I didn’t have a chance to enjoy the pool hopefully next time I will
Stayed 2 nights in Oct 2025

10/10 Excellent

jeanmarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Location is perfect of you plan to go to hkg airport or hkg
Stayed 1 night in Sep 2025

10/10 Excellent

Yee Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and pillows. Spacious room. Location is great. Next to the subway station.
Stayed 4 nights in Oct 2025

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities
Clean soave. Nice, polite and courteous staff.
Stayed 6 nights in Oct 2025

10/10 Excellent

Yerim

Liked: Staff & service, amenities, property conditions & facilities
Service was good and lobby area was nice. However my room felt damp, dark and smelly.
Stayed 1 night in Oct 2025

10/10 Excellent

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Convenient for shopping.
Stayed 3 nights in Sep 2025

10/10 Excellent

wylie

Liked: Cleanliness, property conditions & facilities
Clean professional hotel with very good service.
Stayed 4 nights in Jun 2025

6/10 Okay

Allan

Liked: Cleanliness, staff & service, amenities
The property is old need some updates, staffs are courteous and helpful. Very busy surrounding area because it’s very close to border and the train station.
Stayed 1 night in Sep 2025

6/10 Okay

Susana

Staff were courteous. Room was clean but dark. I was initially placed in a room at the far corner with no view....ie made the room even darker. I went back to reception to ask them to move me and there were no issues. They moved me without question to face the mountains and the train station ...so it felt brighter and more lively. I appreciated that they didnt give me any hard time with this request. It made me more comfortable being a lone traveller. Ample amenities. This hotel is convenient. Lots of food and close to hong kong border. Lobby is bright and nicely decorated but hallways and the rooms are old and dated.
Stayed 3 nights in Dec 2025

10/10 Excellent

Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent a wonderful family weekend here, renting two rooms. Location is incredibly convenient! Rooms and lobby are spacious and comfortable. The hotel restaurants served delicious food, especially the authentic Cantonese dim sum - a highlight!
Stayed 2 nights in Jul 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good solid choice walking distance to HK border w/HK MTR and one of several HSR stations in Shenzhen. Both the brand and the property a bit tired after so many decades. 30 years ago it felt special to walk into a Shang. Now not so much but still fine. There is a 7-11 and ~5 low cost pretty good restaurants 100 feet away.
Stayed 1 night in Oct 2025

10/10 Excellent

KAH WEE

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service.
Stayed 1 night in Apr 2025

8/10 Good

Kai Chiu Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated property but it is comfortable and very conveniently located.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rosaria

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Luxury hotel at affordable price. Would recommend for those wanting to shop & dine in Louhu area.
Stayed 2 nights in May 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locked in during the Typhoon. Hotel is older but well maintained. Had water come into the room from the storm but minor. Overall a classy place. Junior staff could do with some training as they are too often looking at their phone screens rather than attending to customers. Again overall a very nice place to stay. Oh and location is PERFECT.
Stayed 2 nights in Sep 2025