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JW Marriott Hotel Shenzhen

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of JW Marriott Hotel Shenzhen

JW Marriott Hotel Shenzhen

5.0 star property

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
6005 Shennan Boulevard, Futian District, Shenzhen, Guangdong, 518000

Explore the area

  • Popular LocationShenzhen City Hall5 min drive
  • Popular LocationSt. Anthony's Catholic Church11 min drive
  • Popular LocationShenzhen Civic Center11 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)60 min drive

Choose dates to view prices

About this area

Shenzhen

Located in Futian neighborhood, JW Marriott Hotel Shenzhen is connected to a shopping center. Some of the area's popular attractions include Happy Valley and Window of the World. Don't miss out on a visit to Splendid China Folk Village. Spend some time exploring the area's activities, including golfing and golf lessons. Guests appreciate the hotel's quiet location.
Visit our Shenzhen travel guideOpens in a new window
Map

What's nearby

  • Shenzhen City Hall - 5 min drive
  • St. Anthony's Catholic Church - 11 min drive
  • Shenzhen Civic Center - 11 min drive
  • Shenzhen Convention and Exhibition Center - 13 min drive
  • Happy Coast - 17 min drive

Getting around

  • Hong Kong Lok Ma Chau Station - 6 min drive
  • Xiangmihu Station - 6 min walk
  • Hong Kong International Airport (HKG) - 60 min drive

About this property

JW Marriott Hotel Shenzhen

5-star luxury hotel connected to the convention center in Futian
Along with 3 restaurants, this smoke-free hotel has a full-service spa and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a sauna are onsite.
JW Marriott Hotel Shenzhen offers 402 accommodations with DVD players and minibars. Beds feature premium bedding. 42-inch Smart televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club, a sauna, and a seasonal outdoor pool.

Guests under 13 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Yue Spa 悦水疗 has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Free antigen/rapid and PCR COVID-19 testing is available on site; reservations required for on-site testing
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 198 for adults and CNY 118 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Cafe Chinois 万豪西餐厅
  • Man Ho 万豪中餐厅
  • The Lounge 大堂酒廊

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Shopping mall

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space (13197 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height counter and sink
  • Roll-in shower
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch Smart TV
  • Cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 2:00 PM - 6:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in
Due to COVID-19, this property�s facilities and services may be limited pursuant to local regulations.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 6 to April 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 349.8 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: CNY 198 for adults and CNY 118 for children (approximately)
  • Rollaway bed fee: CNY 349.8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

We should mention

The seasonal pool will be open from April to November
Pool access available from 7:00 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 13 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

JW Marriott Hotel Shenzhen
JW Marriott Shenzhen
JW Shenzhen
Marriott Hotel Shenzhen
Jw Marriott Shenzhen Shenzhen
JW Marriott Hotel Shenzhen Hotel
JW Marriott Hotel Shenzhen Shenzhen
JW Marriott Hotel Shenzhen Hotel Shenzhen

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 160 out of 325 reviews
5 - Excellent 49%
Rating 4 - Good. 110 out of 325 reviews
4 - Good 34%
Rating 3 - Okay. 38 out of 325 reviews
3 - Okay 12%
Rating 2 - Poor. 9 out of 325 reviews
2 - Poor 3%
Rating 1 - Terrible. 8 out of 325 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

3/5 Okay

Business traveler
Liked: Cleanliness, room comfort
Excellent business hotel
Excellent business hotel. The rooms are lovely the restaurants and bar area could be better but overall it’s an excellent business hotel
Stayed 2 nights in Nov 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the service of the hotel staff, very efficient and friendly, as well as the facilities and location
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Decor, Comfortable Bed
The lobby is very beautiful, as you can see from the pictures. The hotel room was quite nice, too, including a comfortable bed and stylish decor. The lighting in the hotel room could be improved a little bit. The hotel is a close cab ride (or approx. 40 minute walk) to Coco Park, but the area around the hotel is perhaps less exciting. The staff at the hotel were very kind.
Stayed 2 nights in Feb 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, room comfort
Very nice but does not deserve a 5 star rating.
The rooms are lovely with excellent air conditioning and good bedding. The restaurant is not very nice . The service is good. The lobby needs work. Because the rooms and service are good I give it a good rating especially for the price.
Stayed 2 nights in May 2020