Splendid China Folk Village - 5 min drive - 4.1 km
Shenzhen Convention and Exhibition Center - 5 min drive - 3.5 km
Window of the World - 6 min drive - 5.8 km
Getting around
Hong Kong Lok Ma Chau Station - 7 min drive
Xiangmihu Station - 9 min walk
Hong Kong International Airport (HKG) - 55 min drive
Restaurants
The Lounge - 10 min walk
Café Chinois - 1 min walk
皇潮食府 - 16 min walk
钓屋 - 15 min walk
星巴克 - 10 min walk
About this property
JW Marriott Hotel Shenzhen
Luxury hotel near Splendid China Folk Village
Located close to Happy Valley and Window of the World, JW Marriott Hotel Shenzhen provides an adjacent golf course, a poolside bar, and a terrace. Indulge in a massage, a body treatment, and reflexology at Spa by JW, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Asian cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
A seasonal outdoor pool with sun loungers and pool umbrellas
Free self parking
Limo/town car service, buffet breakfast (surcharge), and express check-out
Express check-in, wedding services, and meeting rooms
Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 402 rooms have comforts such as premium bedding and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
Recycling and LED light bulbs
Bathrooms with heated floors and children's robes
42-inch flat-screen TVs with cable channels
Wardrobes/closets, refrigerators, and free infant beds
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 for adults and CNY 118 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
Snack bar/deli
Restaurants on site
Cafe Chinois 万豪西餐厅
Man Ho 万豪中餐厅
The Lounge
THE POT锅锅老北京铜锅涮肉
Things to do
18-hole adjacent golf course
24-hour gym
Full-service spa
Outdoor pool
Sauna
Family friendly
In-room crib
In-room refrigerator
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
9 meeting rooms
Business center
Outdoors
Garden
Pool loungers
Pool umbrellas
Terrace
Full-service spa
6 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Reflexology
Spa open daily
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Braille/raised signage
Elevator
Grab bar near toilet
In-room roll-in shower
Lever door handles
Transfer shower
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
More
At least 80% lighting from LEDs
Ballroom
Banquet hall
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Double-glazed windows
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Free crib
Pillow menu
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Bathrobes
Children's robes
Hair dryer
Heated bathroom floor
Private bathroom
Shampoo
Slippers
Soap
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
42-inch smart TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar
Refrigerator
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Mobile key entry
Phone
Recycling
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from November 15 to March 31:
One of the swimming pools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately CNY 198 for adults and CNY 118 for children
A late check-out fee will be charged
Rollaway bed fee: CNY 350.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a deadbolt lock
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
We should mention
The seasonal pool will be open from April 01 to November 30
Pool access available from 7:00 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 13 years old are not allowed in the fitness facility, and guests under 13 years old are only allowed in the swimming pool with adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
JW Marriott Hotel Shenzhen
JW Marriott Shenzhen
JW Shenzhen
Marriott Hotel Shenzhen
Jw Marriott Shenzhen Shenzhen
JW Marriott Hotel Shenzhen Hotel
JW Marriott Hotel Shenzhen Shenzhen
JW Marriott Hotel Shenzhen Hotel Shenzhen
Frequently asked questions
Does JW Marriott Hotel Shenzhen have a pool?
Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10 PM.
One of the pools is closed seasonally each year from November 15 to March 31.
How much does it cost to stay at JW Marriott Hotel Shenzhen?
As of 2025/7/2, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Shenzhen on 2025/7/6 start from NT$3,255, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is JW Marriott Hotel Shenzhen pet-friendly?
No, pets are not allowed at this property.
How much is parking at JW Marriott Hotel Shenzhen?
Self parking is free at this property.
What time is check-in at JW Marriott Hotel Shenzhen?
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.
What time is check-out at JW Marriott Hotel Shenzhen?
Check-out is at noon. Late check-out is available for a fee.
Where is JW Marriott Hotel Shenzhen located?
Located in Futian, this luxury hotel is 2.8 mi (4.5 km) from Splendid China Folk Village and within 6 mi (10 km) of Happy Valley and Window of the World. Xiangmihu Station is 9 minutes by foot and Chegongmiao Station is 19 minutes.
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JW Marriott Hotel Shenzhen Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
wonderful hotel staff at JW Marriott and we absolutely enjoyed our stay. i left a note at time of booking saying that it is our honeymoon. although we only stayed for a night, hotel staff made it special for us by decorating the room and sending a cake to us.
room was good size and clean, a little dim though. i believe it is conveniently located, getting deliveries was very easy as well.
special thanks to Sue Su who was extremely kind and gave me a heatpack when we checked in.
MAYBELINE
Stayed 1 night in Dec 2023
10/10 Excellent
Eric
2023/12/2
Liked: Cleanliness, staff & service, amenities
Good bathtub and clean facilities. Nice location and polite service. However, repeated noise was found during mid night from outside the room. Sound insulation of window was not adequate as traffic noise was heard at day time.
The room was good but majority of the staff was not good at English.
YUSUKE
Stayed 1 night in Mar 2023
6/10 Okay
KAI FAI
2023/11/6
Liked: Cleanliness, staff & service
In general we were satisfied with the customer service of hotel staff, they were nice and helpful. Bathroom and the quality of shower gel, shampoo were very good. However, the air-con of our room had problems which was not cool enough, hotel changed another room for us and got improved. But the facilities in the room had a bit problems such as tv channels and quality.
Will be back again
Before I go on with my review, I want to specially say my thanks to:
1) Alisa cui in the Reception,
2) Cindy in the reception
for letting me experience a 1st class Hospitality.
Stayed three nights at the JW Marriott Shenzhen. Excellent Titanium membership recognition, being upgraded to their corner suite(best available room). Nice food spread at the executive lounge.
Located in Futian CBD, the hotel is only a 5-minutes' walk from the metro and with easy access to many local amenities.
The rooms are a bit tired but well kept, making us feel that rooms are well-appointed and designed in a humanistic way.
All in all, the hotel is a delight in Shenzhen, Would definitely stay here again.
Room is clean and spacious. Location is good as it is near to the MTR. The only thing is that if you are taking line 11 then be prepared for a long walk inside the MTR station. Other than that it is only one station away from the high speed train station so quite convenient. The overall experience is good except the very last day when my mood got spoiled by a very rude staff in the hotel men’s room! The manager who handled my complain worked professionally so that made my overall experience better.
The services is not good enough , I used a lot of time to wait check in. Actually my check in time should be 2pm, I arrived on 3:30pm but I was waiting the room checking 1 hour, then I arrived in my room is 4:30pm
What wrong with your hotel problem? Horrible experience.
Check in at 5pm but told me the executive floor room that i booked has been sold out and asked me to downgrade to normal floors but still grant me executive lounge access. very disappointed about this arrangement as overbooked is not my issue and how could you ask the guest to downgrade but not upgrade instead since it’s your internal issue of the arrangement. waited at the checked counter for half an hour then give us a double bed suite. however, the double bed suite was poor in condition: 1. usb socket near the bed one was not working at all for both usb socket; 2. air con was unable to adjust and keep being 26’C even i switched to 18’C, it was too hot over the night and couldn’t sleep at all; 3. wifi in the room is poor and always unable to connect internet even i have connected to the hote wi-fi and i was almost using my own data roaming; 4. TV reception is poo also, some channels was unable to watch or not clear due to the reception issue
I am the Marriott member and i would say this is the worst experience i ever hard in Marriott hotels