JW Marriott Hotel Shenzhen is near Splendid China Folk Village. Guests can enjoy an 18-hole golf course or book aromatherapy at Yue Spa. Two on-site restaurants serve Asian cuisine, plus free in-room WiFi and a coffee shop for casual breaks.
Located in Futian, a neighborhood in Shenzhen, JW Marriott Hotel Shenzhen is next to a golf course and near a metro station. Coco Park Shopping Center is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Splendid China Folk Village and Happy Valley. Don't miss out on a visit to Window of the World. Spend some time exploring the area's activities, including golfing. Visit our Shenzhen travel guide
Located close to Ping An Finance Center and Shenzhen Convention and Exhibition Center, JW Marriott Hotel Shenzhen provides an adjacent golf course, a poolside bar, and a terrace. Indulge in a hot stone massage, a detox wrap, and a manicure/pedicure at Spa by JW, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Asian cuisine. Free WiFi in public areas is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
A seasonal outdoor pool along with sun loungers and pool umbrellas
Free self parking
Limo/town car service, buffet breakfast (surcharge), and express check-out
Express check-in, concierge services, and a porter/bellhop
Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 402 rooms have comforts such as premium bedding and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
Recycling and LED light bulbs
Bathrooms with heated floors and children's robes
42-inch flat-screen TVs with cable channels
Wardrobes/closets, refrigerators, and free infant beds
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 for adults and CNY 118 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
Snack bar/deli
Restaurants on site
Cafe Chinois 万豪西餐厅
The Lounge 大堂酒廊
THE POT锅锅老北京铜锅涮肉
Things to do
18-hole adjacent golf course
24-hour gym
Full-service spa
Outdoor pool
Sauna
Family friendly
In-room crib
In-room refrigerator
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
9 meeting rooms
Business center
Outdoors
Garden
Pool loungers
Pool umbrellas
Terrace
Full-service spa
6 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Reflexology
Spa open daily
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Braille/raised signage
Elevator
Grab bar near toilet
In-room roll-in shower
Lever door handles
Transfer shower
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
More
At least 80% lighting from LEDs
Ballroom
Banquet hall
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Double-glazed windows
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Down comforter
Free crib
Pillow menu
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Bathrobes
Children's robes
Hair dryer
Heated bathroom floor
Private bathroom
Shampoo
Slippers
Soap
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
42-inch smart TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar
Refrigerator
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Mobile key entry
Phone
Recycling
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
One of the swimming pools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately CNY 198 for adults and CNY 118 for children
A late check-out fee will be charged
Rollaway bed fee: CNY 350.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a deadbolt lock
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
We should mention
The seasonal pool will be open from April 01 to November 30
Pool access available from 7:00 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 13 years old are not allowed in the fitness facility, and guests under 13 years old are only allowed in the swimming pool with adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Property is also known as
JW Marriott Hotel Shenzhen
JW Marriott Shenzhen
JW Shenzhen
Marriott Hotel Shenzhen
Jw Marriott Shenzhen Shenzhen
JW Marriott Hotel Shenzhen Hotel
JW Marriott Hotel Shenzhen Shenzhen
JW Marriott Hotel Shenzhen Hotel Shenzhen
Frequently asked questions
Does JW Marriott Hotel Shenzhen have a pool?
Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10 PM.
One of the pools is closed seasonally each year from December 1 to March 31.
How much does it cost to stay at JW Marriott Hotel Shenzhen?
As of 2026/4/2, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Shenzhen on 2026/4/26 start from NT$4,249, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is JW Marriott Hotel Shenzhen pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at JW Marriott Hotel Shenzhen?
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.
What time is check-out at JW Marriott Hotel Shenzhen?
Check-out is at noon. Late check-out is available for a fee.
Where is JW Marriott Hotel Shenzhen located?
Located in Futian, this luxury hotel is within 3 mi (5 km) of Coco Park Shopping Center, Ping An Finance Center, and Splendid China Folk Village. Shenzhen Convention and Exhibition Center and Happy Valley are also within 6 mi (10 km). Xiangmihu Station is 9 minutes by foot and Chegongmiao Station is 19 minutes.
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Reviews
JW Marriott Hotel Shenzhen Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Everything was excellent, staff very friendly and helpful. Room rate very reasonable and it included breakfast and complimentary access to the executive lounge. Overall much better value for money than Hong Kong! Definitely recommend Shenzen for a visit!
While checking in at the executive lounge, we had wonderful assistance from Charlie, who is very enthusiastic and patient in taking care of customer's needs.
Furthermore, Lynn has been very helpful in taking care of our needs and welcoming. Overall this has been a great trip and led to a happy stay for us.
The hotel has been kept in a good condition in general and room was wonderful. A small recommendation is to ensure bedsheet/ blanket care . Great experience overall
Rooms were spacious, well-designed and clean. Staff were friendly and helpful even though we couldn’t speak Chinese. Breakfast was great, lots of different options even for vegetarians. Unfortunately the hotel does not have good sustainability. They offer plastic bottles in the room and there is no water fountain in the gym - again only plastic water bottles.
wonderful hotel staff at JW Marriott and we absolutely enjoyed our stay. i left a note at time of booking saying that it is our honeymoon. although we only stayed for a night, hotel staff made it special for us by decorating the room and sending a cake to us.
room was good size and clean, a little dim though. i believe it is conveniently located, getting deliveries was very easy as well.
special thanks to Sue Su who was extremely kind and gave me a heatpack when we checked in.
MAYBELINE
Stayed 1 night in Dec 2023
Verified
10/10 Excellent
Eric
2023/12/2
Liked: Cleanliness, staff & service, amenities
Good bathtub and clean facilities. Nice location and polite service. However, repeated noise was found during mid night from outside the room. Sound insulation of window was not adequate as traffic noise was heard at day time.
Eric
Stayed 1 night in Dec 2023
Verified
6/10 Okay
KAI FAI
2023/11/6
Liked: Cleanliness, staff & service
In general we were satisfied with the customer service of hotel staff, they were nice and helpful. Bathroom and the quality of shower gel, shampoo were very good. However, the air-con of our room had problems which was not cool enough, hotel changed another room for us and got improved. But the facilities in the room had a bit problems such as tv channels and quality.
Room is clean and spacious. Location is good as it is near to the MTR. The only thing is that if you are taking line 11 then be prepared for a long walk inside the MTR station. Other than that it is only one station away from the high speed train station so quite convenient. The overall experience is good except the very last day when my mood got spoiled by a very rude staff in the hotel men’s room! The manager who handled my complain worked professionally so that made my overall experience better.
Will be back again
Before I go on with my review, I want to specially say my thanks to:
1) Alisa cui in the Reception,
2) Cindy in the reception
for letting me experience a 1st class Hospitality.
Stayed three nights at the JW Marriott Shenzhen. Excellent Titanium membership recognition, being upgraded to their corner suite(best available room). Nice food spread at the executive lounge.
Located in Futian CBD, the hotel is only a 5-minutes' walk from the metro and with easy access to many local amenities.
The rooms are a bit tired but well kept, making us feel that rooms are well-appointed and designed in a humanistic way.
All in all, the hotel is a delight in Shenzhen, Would definitely stay here again.
I'll be honest, the room food service is in complete, and already cold. Not to good. We also did massage, but it feels like not massaging. not really good. Even if they upgraded us but i think same room that i booked. anyway thanks for the cake.
Very bad experience m, staffs were impolite. We arrived with many luggage but the staffs pretend not seeing us. No greeting nor help, doesn’t feel like this luxury 5 stars hotel is welcoming us at all. The room is also dirty, towels were broken. Not recommend for anyone who is looking for a welcomed stay.