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Sheraton Shenzhen Futian Hotel

5.0 star property
Luxury hotel with free parking connected to the convention center in Shenzhen

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Photo gallery for Sheraton Shenzhen Futian Hotel

Experience the grandeur of our lobby, featuring a stunning chandelier and high ceilings, surrounded by balconies offering views of the interior.
Enjoy a panoramic city view from the comfort of your room, with a seating area featuring two armchairs and a coffee table.
Relax by the pool surrounded by lounge chairs and umbrellas.
Experience the grandeur of our lobby, featuring a stunning chandelier, elegant columns, and intricate floor patterns.
Experience the unique, curved facade and central atrium of this urban hotel, featuring a striking entrance.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Gym
  • Room service
  • Breakfast available
  • 24/7 front desk
The current price is NT$2,901
NT$3,383 total
includes taxes & fees
Jul 27 - Jul 28

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Living room | 32-inch LCD TV with satellite channels, TV

Executive Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
  • 25.71 Ping (85 square meters)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Club Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 25.71 Ping (85 square meters)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Studio Suite, 1 King Bed, Non Smoking

Club Studio Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Club Studio Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 22.68 Ping (75 square meters)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe Room,1 King Bed, Club lounge access

1 bedroom, premium bedding, minibar, in-room safe

Club Deluxe Room,1 King Bed, Club lounge access

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 15 Ping (50 square meters)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe Room, 2 Double Beds, Club lounge access

1 bedroom, premium bedding, minibar, in-room safe

Club Deluxe Room, 2 Double Beds, Club lounge access

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 14.53 Ping (48 square meters)
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 15 Ping (50 square meters)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 14.53 Ping (48 square meters)
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 13.6 Ping (45 square meters)
  • City view
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
Great China Int. Exchange Square, Fuhua Road, Futian District, Shenzhen, Guangdong, 518048

What's nearby

  • Shenzhen Convention and Exhibition Center - 9 min walk - 0.8 km
  • Shenzhen Civic Center - 10 min walk - 0.8 km
  • Coco Park Shopping Center - 1 min drive - 1.1 km
  • Huanggang Border Crossing - 2 min drive - 2.5 km
  • Huanggang Port - 3 min drive - 2.8 km

Getting around

  • Gangxia Station - 5 min walk
  • Shenzhen Station - 7 min drive
  • Shenzhen Intl. Airport (SZX) - 32 min drive

Restaurants

  • ‪永富茶餐厅 - ‬2 min walk
  • ‪太平洋咖啡 - ‬3 min walk
  • ‪必胜客 - ‬2 min walk
  • ‪东煌海鲜酒楼 - ‬3 min walk
  • ‪光阳韩国烤肉 - ‬2 min walk

About this property

Sheraton Shenzhen Futian Hotel

Luxury hotel near Shenzhen Convention and Exhibition Center
Located close to Coco Park Shopping Center and Shenzhen Civic Center, Sheraton Shenzhen Futian Hotel provides a shopping mall on site, a coffee shop/cafe, and a garden. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a 24-hour gym.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and free newspapers
  • Multilingual staff, a 24-hour front desk, and wedding services
Room features
All 354 rooms have comforts such as premium bedding and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and deep soaking tubs
  • 32-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Chinese (Mandarin), English

Similar properties

Enjoy casual dining and socializing in this welcoming space with a central counter, multiple seating areas, and exposed beams.

Futian Shangri-La Shenzhen

  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 750 reviews
The price is NT$3,301
NT$3,848 total
includes taxes & fees
Aug 10 - Aug 11
Futian Shangri-La Shenzhen

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 218 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Afterwards 迩逅吧
  • The Exchange 怡聚轩自助餐厅

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping mall

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 86,111 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (79 inch wide door)
  • Front entrance ramp
  • Height-adjustable showerhead
  • Lever door handles
  • Pool access ramp on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 24 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 1 2025 to August 31 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are available for CNY 373.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 218 per person
  • Rollaway bed fee: CNY 373.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 10:00 PM
Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Shenzhen Futian
Shenzhen Futian Hotel
Shenzhen Futian Sheraton
Sheraton Shenzhen Futian
Sheraton Shenzhen Futian Hotel
Shenzhen Sheraton
Sheraton Shenzhen
Shenzhen Sheraton
Sheraton Shenzhen Futian
Sheraton Shenzhen Futian Hotel Hotel
Sheraton Shenzhen Futian Hotel Shenzhen
Sheraton Shenzhen Futian Hotel Hotel Shenzhen

Frequently asked questions

Does Sheraton Shenzhen Futian Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 9:00 AM–10:00 PM. The pool will be unavailable from April 1 2025 to August 31 2025 (dates subject to change).

How much does it cost to stay at Sheraton Shenzhen Futian Hotel?

As of 2025/7/15, prices found for a 1-night stay for 2 adults at Sheraton Shenzhen Futian Hotel on 2025/7/27 start from NT$2,901, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Shenzhen Futian Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Shenzhen Futian Hotel?

Self parking is free at this property.

What time is check-in at Sheraton Shenzhen Futian Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Sheraton Shenzhen Futian Hotel?

Check-out is at noon.

Where is Sheraton Shenzhen Futian Hotel located?

Located in Futian, this luxury hotel is within a 15-minute walk of Shenzhen Convention and Exhibition Center and Coco Park Shopping Center. Shenzhen Civic Center and Shenzhen Concert Hall are also within 2 mi (3 km). Gangxia Station is 5 minutes by foot and Shenzhen Convention and Exhibition Center Station is 9 minutes.

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Sheraton Shenzhen Futian Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 239 out of 538 reviews
Rating 8 - Good. 189 out of 538 reviews
Rating 6 - Okay. 70 out of 538 reviews
Rating 4 - Poor. 28 out of 538 reviews
Rating 2 - Terrible. 12 out of 538 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charissa

Liked: Staff & service, amenities, property conditions & facilities
Lovely staff and wonderful aervice
Stayed 2 nights in May 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a great place in the Heart of Sz
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this location when in the city, and they are so kind and friendly there
Stayed 1 night in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for conference so ideal
Stayed 1 night in Mar 2025

10/10 Excellent

Mehran

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice Lobby and breakfast.
Stayed 3 nights in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
brilliant location I stay at frequently
Stayed 2 nights in Feb 2024

8/10 Good

Joann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in Sep 2024

10/10 Excellent

Stanley

Liked: Staff & service, amenities, property conditions & facilities
It was convenient and close to the subway. The staff was friendly room was comfortable.
Stayed 8 nights in Jun 2024

8/10 Good

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience Good location
Stayed 1 night in May 2024

10/10 Excellent

JIANRU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and friendly. Location is great. Facility is good
Stayed 1 night in Aug 2023

10/10 Excellent

Kwok Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel! Très confortable!

As usual , very nice and friendly staff! I have been in executive floor, very good service!!
Stayed 3 nights in Aug 2020

10/10 Excellent

JIANRU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Staff are very friendly. Will definitely come back again
Stayed 6 nights in Aug 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s a Sheraton.

Great location next to public transport and in heart of business district. Comfortable hotel, although AC didn’t go below 20c and housekeeping inconsistent. Breakfast was good if you went early.
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is centrally located and convenient for dining and shopping. It’s a non smoking room, but it smells of smoke and mildew. Had a headache staying in the room with the smell, being a non smoker myself.
Stayed 1 night in Aug 2024

8/10 Good

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
On the whole good, but is showing its age.
Stayed 3 nights in May 2024

6/10 Okay

SangMin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering that it is a 5-star rated hotel grade, the facilities and guest room interiors were overall very old, and even the strong smell of cigarette smoke when I first entered my high-class room (22nd Fl.) made my first impression very unpleasant.
Stayed 5 nights in Oct 2024

8/10 Good

pepsi

Liked: Cleanliness, property conditions & facilities
Convenience
Stayed 1 night in Dec 2023

4/10 Poor

Dmitry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
AC in my room did not work, Internet is extremely spotty, black mold in the bathroom. Staff is pleasant and seemed to be very embarrassed about the issues. It seems that the management of the hotels is very poor. Not worth the money they charge. It's particularly problematic if you travel for business.
Stayed 2 nights in Nov 2024

6/10 Okay

Eric

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Smell issue with my room.

The room was smelly, toilet is lack of ventilation. It was rather uncomfort with bad smell. The lobby was grand but the room was terribly old.
Stayed 1 night in Aug 2024

8/10 Good

Chad

Liked: Cleanliness, staff & service, amenities
I like everything overall. Only issue is Air conditioner is too warm for me which it only limited low to 23 degree. I was standard expecting its low to 15 degree. Also, I came for conference workshops and the banquet room is really hot which I was sweat during presentation.
Stayed 9 nights in Jun 2024

6/10 Okay

Joseph

Liked: Staff & service

The tooth getting long and shows

Loses lighting system . Never know when a where switch should be engage . The switches labeling really show the age of the building . Breakfast food was exceptionally substandard . Fortunately the staffs in general was great and helpful Food was always lukewarm though one saw the food was just cooked and displayed for customers. Perhaps more heating light on the counter might help .
Stayed 1 night in Sep 2024

8/10 Good

Shann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On Sunday 28th Jan there were some events at the hotel in the evening. As guests of the hotel, we struggled to use the lifts as there was large crowd streaming through the lobby and heading to the events. Some sort crowd control should be in place. This is probably the only unpleasant experience I have encountered at the hotel but a significantly unpleasant one.
Stayed 2 nights in Jan 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Don’t think I will stay here again. Hotel is old and run down. I was told there will be construction a day after I checked in. The construction was right on top of my room and started 7AM and last throughout the day, including weekend. There were no offer to switch me to a different room when the hotel was clearly not busy with much vacancy. Also, the AC was not working. No matter what you set it to, it stays at 25C. So annoying.
Stayed 10 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing customer service

Impressive customer service. It is likely unprecedented for them having a guest that rented an ebike and had no where to park. I am impressed that they went out of the way to find a safe place for me to park. As Ebike wasn't allowed near the hotel lobby and they bothered to let their staffs know that there is this crazy guest with rented ebike so I am not stopped everytime I ride to the parking area.
Stayed 8 nights in Jul 2023

4/10 Poor

SZE MAN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Stench of Cigarette

Being a smoke free hotel, I would expect the room should have no cigarette smell. Room 2225 is full of it. Room 2221 is fine thou. Even the washroom on the lobby floor is filled with cigarette smell. If you are sensative to smell and hate cigarette smell, don't stay here. You will run into risk of having a room with cigarette smell.
Stayed 1 night in Apr 2023