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Sheraton Shenzhen Futian Hotel

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Seasonal outdoor pool
Seasonal outdoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Sheraton Shenzhen Futian Hotel

Sheraton Shenzhen Futian Hotel

5 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
Great China International Exchange, Square, Fuhua Road, Futian District, Shenzhen, Guangdong, 518048

Explore the area

  • Popular LocationShenzhen City Hall12 min walk
  • Popular LocationShenzhen Convention and Exhibition Center16 min walk
  • Popular LocationShenzhen Civic Center17 min walk
  • AirportShenzhen (SZX-Shenzhen Intl.)22 min drive

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About this area

Shenzhen

Located in Futian neighborhood, Sheraton Shenzhen Futian Hotel is connected to a shopping center. Shenzhen Concert Hall and Guan Shanyue Art Museum are cultural highlights, and some of the area's activities can be experienced at Shenzhen Golf Club and Huanggang Port. Shenzhen Museum and Shenzhen International Garden and Flower Expo Park are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests love the hotel's convenience to public transportation: Shenzhen Convention and Exhibition Center Station is 3 minutes by foot and Futian Station is 8 minutes.
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Map

What's nearby

  • Coco Park - 8 min walk
  • Shenzhen City Hall - 12 min walk
  • Shenzhen Convention and Exhibition Center - 16 min walk
  • Shenzhen Civic Center - 17 min walk
  • Shenzhen Concert Hall - 17 min walk

Getting around

  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Shenzhen Convention and Exhibition Center Station - 3 min walk
  • Shenzhen Intl. Airport (SZX) - 22 min drive

Restaurants

  • Mezzo Italian Restaurant – Restaurant offering Italian cuisine. Serves lunch and dinner daily.
  • The Exchange Restaurant – Serves breakfast, lunch, and dinner daily.
  • Afterwards Lobby Bar – Open daily.

About this property

Sheraton Shenzhen Futian Hotel

Luxury hotel connected to the convention center in Shenzhen with 2 restaurants
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a snack bar/deli, and coffee/tea in a common area. All 290 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Free wired Internet and minibars are standard, as are LCD TVs with satellite channels.
Sheraton Shenzhen Futian Hotel offers 290 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 218 for adults and CNY 109 for children
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Korean
  • Russian

Business services

  • Business center
  • Conference space (86112 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Turndown service

Similar properties

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Pool
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Free WiFi
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Hotel
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Business friendly
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Guest rating 4+
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5 star
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Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 218 for adults and CNY 109 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, and Barclaycard; cash is not accepted

We should mention

The seasonal pool will be open from May to November
Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Shenzhen Futian
Shenzhen Futian Hotel
Shenzhen Futian Sheraton
Sheraton Shenzhen Futian
Sheraton Shenzhen Futian Hotel
Shenzhen Sheraton
Sheraton Shenzhen
Shenzhen Sheraton
Sheraton Shenzhen Futian
Sheraton Shenzhen Futian Hotel Hotel
Sheraton Shenzhen Futian Hotel Shenzhen
Sheraton Shenzhen Futian Hotel Hotel Shenzhen

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 145 out of 344 reviews
5 - Excellent 42%
Rating 4 - Good. 134 out of 344 reviews
4 - Good 39%
Rating 3 - Okay. 42 out of 344 reviews
3 - Okay 12%
Rating 2 - Poor. 13 out of 344 reviews
2 - Poor 4%
Rating 1 - Terrible. 10 out of 344 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway in Futian
Stayed 1 night in May 2021

5/5 Excellent

Stayed 3 nights in Oct 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, very friendly staff. Gym and pool were under renovation which was not disclosed at the time of the booking but there is a smaller temp gym and was offered to use the pool facilities at the St. Regis 👍
Stayed 2 nights in Jan 2020

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reat service, not luxurious
This is a nice, clean hotel that takes great care of their guests. I had several special requests during my 5 days stay which they were always happy to accommodate whether the check in person, Lucky, the concierge staff who helped me send FedEx which is not so easy for a foreigner, the cleaning staff, the F and B manager and even the wait staff. Staying there for 5 days and eating the buffets for every meal since I was there for a conference, I did find that the variety of food could have been improved. The Italian restaurant, Mezzo, also needs to improve its offerings in my opinion. Overall, it is not particularly luxurious from Western standards.
Stayed 4 nights in Dec 2019

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sign of hotel was not obviously shown in front of the hotel, so we needed to take some time to look for it. We celebrated our anniversary there and the hotel put in some romantic decorations and offered us a complimentary cake which was very delicious, we really appreciated it. Overall the hotel was great, if the buffer breakfast could provide more varieties then it would be excellent.
Stayed 1 night in Dec 2019