Find Hotels with WiFi in Downtown Miami, FL

"Great n professional staff. Clean rooms friendly ambiance. Close to cafes n many great restaurants. "

"Great"

"Everyone was great and accommodating highly recommended "

"Fantastic choice for a stay, only downside upfront deposit is more than most in the area. "

"This was, without question, one of the most disappointing hotel experiences I’ve ever had, especially for a property that claims to be five-star. From the start, there was a complete lack of organization and accountability. I booked multiple rooms, and the staff couldn’t even keep basic details straight. To make matters worse, I was later charged a “late checkout fee” despite checking out on time, clearly the result of their internal confusion, not anything I did. What’s most frustrating is that no one bothered to notify me or verify anything before applying the charge. For a hotel at this level, this kind of sloppy handling of guest accounts is unacceptable. Customer service was equally underwhelming, slow to respond, dismissive, and unwilling to take responsibility for obvious mistakes. A five-star hotel should deliver precision, professionalism, and respect for its guests. This place failed on all three. I would not stay here again and would strongly caution others to double-check their bills, because clearly, they don’t."

"The room was clean and in a great location to the cruise ships but the area around the hotel is old and nothing close for dining. The front desk staff was nice but hard to understand and not very helpful. The bar was not open all day. The free breakfast was as expected, did the job. There was a lot of river party noise, that I did not mind but some might."

"Adjacent to good wide range of restaurants. Very pleasant and large room. Ok swimming pool but noisy with children at weekend. Range of sun beds etc."

"It was great overall experience. Staff was very helpful and polite. I will be staying here again 👍👍 "

"Clean room"