Find Hotel with a Concierge in Akasaka

Absolutely perfect. We totally spend great time while our time in your hotel.

Everything excellent

We had a wonderful experience. The service was incredible and the hotel is very beautiful! We will definitely stay here when we come again

The Narita Airport limosine bus stops directly at this hotel, so it's very convenient if you don't want to carry a bunch of luggage on the shinkansen/local trains. There's a FamilyMart in a section of the building, on the second floor. The nearest metro station is the Akasaka-mitsuke station, and use the D exit (the yellow blocks on Google Maps). The staff is incredibly helpful, and we never felt uncomfortable asking for help with luggage/storage, or asking for more sheets/towels. Even Hilton's...

Very convenient to Tokyo Station. Wonderful stay, clean and quiet even during their renovation period. Hotel staff are always very professional and accommodating.

Almost everything was excellent. Specially service managers made us so Comfortable and tender. Thank you for your service.

The front desk team is super helpful and friendly, and they speak great English. The rooms are very clean and a bit more spacious than what you’d expect in a typical Japanese hotel—they even have a microwave, a mini kitchen, and a separate bathroom and toilet. You’re close to lots of restaurants, shops, and convenience stores, and Okubo Station is just a few minutes away. We’d definitely stay here again!

Finding an entrance was somewhat tricky. From Shimbashi station, use the Shiodome exit, turn right to find an escalator up near Tully's coffee, take another escalator to the far right of the plaza next to an Italian restaurant, once on the 3rd floor above the ground, take a skywalk across the street to the building on the right, a news media building on the lower floors. Walk across the 3rd floor to the elevators on the far right, then take the elevators up to the 25th floor labeled Hotel...

Missing Keio Plaza already, and just thinking about an excuse to return to Tokyo. I was pleasantly surprised with the service level, cleanliness, willingness to assist from all staff. Even when there were lots of guests they managed to offer personal touches during service. I praise the hotel management and commitment from all employees we came across. Special mention to Mr Fuentes from the Club Level, also special thanks to housekeeping, they did it perfectly and discretely, it was pleasant to...

Absolutely lovely hotel with impeccable service and attention to detail. Complimentary beverages in the mini-bar were a very nice touch and the Japanese breakfast was very good. Subway stop was right down the block so very convenient for getting around the city. Not a lot in the immediate area in terms of restaurants but with the subway so close, it was not a problem. Will definitely stay again.

Friendly staff.

Very helpful staff, close to Shibuya Station, wonderful room amenities. It was hard to find at first because it’s on the third floor of the Sakura Tower. The staff mentioned that they’re working on improving signage and directions.

The most amazing king size bed we’ve ever seen. 92” wide! Perfectly firm. Great views from 29 floor and up renovated rooms. Amazing shower bath and spacious. Breakfast buffet was excellent and we enjoyed the lounge.

Really great hotel. Excellent location, walkable to tons of dining options, supermarkets and shopping. The hotel is exceptionally clean. The staff is wonderful and pleasant to deal with. What we loved was hotel’s snack area (open until 10pm). They always had little snacks that guests could enjoy, ranging from coffee/tea to yoghurt and baked goodies. We were a family of 4 and had 2 connecting rooms. The rooms are not very spacious, but the beds are very comfortable. No noise issues whatsoever. We...

Clean , good service and great location

Right next to the train station and Shinkansen if you need to catch that.

We had a wonderful stay at Grand Bach. The rooms were unique, quiet, comfortable and clean, and the black out blinds were a lifesaver for helping us get over jet lag. The close walk to great shopping, bars and restaurants was another huge plus. Will be back!

If you are looking for a quiet stay, this hotel is in the right location. The staff is very helpful and very friendly. The location is convenient to train stations to any place in Tokyo and easy access to the shinkanse.

The huge private garden (like a private park) with 3 story pagoda is incredible and the pools, onsen, sauna and hot tubs are really nice. This was once a Four Seasons Hotel and still now remains one the best classic Ritz Carlton like hotels in Tokyo.