Location and proximity to the station. Quiet part of town
Hotel was clean, room was small but that’s expected for Japan & it was nice & well designed. Staff was helpful & checked me in early so I could get some rest after a long flight.
The hotel was great. Staff were professional and friendly. It was a short walk to the Tsukiji markets, and the weather was lovely to do so everyday.
Excellent hotel with impeccable service. Would stay there again. The views from the balcony of the Imperial Grounds were priceless
Staff were fantastic and very accomodating. Had requested tower view artist room but none were available as well as the preferred artist rooms also requested...staff happily moved us to a city room with tower view instead which was great. Fantastic connection to Narita with Bus Limousine too, great ...
To access shopping, eating etc. is wonderful. I love this hotel for everything,
The location is superb, the station gate is right in front of the hotel’s side door. The interior of the hotel is luxurious and spacious. I just love everything about the Tokyo Station Hotel.
Great location near metro station.
Hotel Niwa was lovely: modern, functional with a slight Japanese design aesthetic. Really well-located for my purposes. One major criticism though. When I went to checkout, they had already put the payment on my credit card - without asking me at any time. I was intending to pay cash (much cheaper ...
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