Very nice hotel with abundant new year activities. Surely will stay again.
Wendy
於 2024 年 12 月住了 4 晚
10/10 有夠讚
WANG HOI
家庭旅遊
2024 年 12 月 8 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything ok
WANG HOI
於 2024 年 12 月住了 3 晚
10/10 有夠讚
Chi-Wei
2024 年 8 月 24 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Chi-Wei
於 2024 年 8 月住了 4 晚
10/10 有夠讚
CHIH LIN
2024 年 6 月 6 日
CHIH LIN
於 2024 年 5 月住了 4 晚
10/10 有夠讚
TSZ KI GENEVA
情侶出遊
2024 年 4 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
From lobby / carpark to check-in reception, it takes 1-2 lift to get there and it’s a bit inconvenient. Other than that, it’s all good.
TSZ KI GENEVA
於 2024 年 4 月住了 2 晚
10/10 有夠讚
wai sze nicky
親子旅遊
2024 年 2 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel is very close to Akasaka-mitsuke Station and the environment nearby is quiet. In the hotel there're some excellent restaurants too. Helpful staff and good service. This is the 2nd I stayed in here.
The property is dated and in need of a refresh. The staff are lovely and couldn’t do enough to help. The hotel is a little out of the way and not near any decent tubes.
Unfortunately we were not allowed to use the pool or spa due to having tattoos. This was not stipulated in the Expedia review of the property at the time therefore poor expectations.
Mark
於 2025 年 8 月住了 3 晚
10/10 有夠讚
Melissa
家庭旅遊
2025 年 8 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The garden is absolutely stunning, along w the personalities of all of the staff. We had an exceptional experience. The hospitality is next level. The location is wonderful, within walking distance of plenty. We often took the subway lines from the Akasaka Mitsuke station to venture to different areas; this hotel is in prime location to do so.
Melissa
於 2025 年 8 月住了 2 晚
8/10 不錯哦
Robb
2025 年 8 月 3 日
喜歡:整潔度、員工素質和住宿環境和硬體
We loved the hotel and had similar great experiences in new Otani hotels in Osaka and Fukuoka. The one disappointment was yakitori Isehiro. The staff was rude and unfriendly. We were presented a course menu in English but not told about all the other options. They clearly don’t want foreigner customers.
Robb
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Juanita
家庭旅遊
2025 年 8 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff were extremely friendly and helpful. Our room was a nice size for three grown adults.
Juanita
於 2025 年 7 月住了 6 晚
10/10 有夠讚
Sandra
2025 年 8 月 3 日
喜歡:整潔度、員工素質和住宿環境和硬體
All around fantastic hotel with exceptional staff and service! I will definitely stay here again and recommend to my friends!
Sandra
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Victoria
2025 年 7 月 31 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great location. The staff are incredibly helpful and friendly. Tons of dining options that are all fantastic!
Victoria
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Laura
家庭旅遊
2025 年 7 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Hotel New Otani Tokyo Garden Tower was an absolute dream. The hotel and grounds are gorgeous, and our room was spacious. It also had a great view of the gardens and waterfall below. It is conveniently located near the subway and close to lots of restaurants. My kids and I enjoyed the pool and the lovely service. I didn't want to leave!
Laura
於 2025 年 7 月住了 8 晚
8/10 不錯哦
Michelle
家庭旅遊
2025 年 7 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice area, we found train transport quite convenient. Hotel was huge, took us a few days before we found the Family Mart located in the base of the building. We had the breakfast option and it was good. We had a large room for three adults but washroom was all together which made getting ready more tricky. All our other hotels had a separate toilet area and or shower area. Garden area was beautiful. Many of the restaurants in complex were luxury eating, so we did not use.
Michelle
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Sabrina
團體旅遊
2025 年 7 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
really enjoyed my stay, was here for a girls trip for 7 nights. Was a little confusing getting around because its connected to The Main Hotel New Otani. But overall very satisfied