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Cerulean Tower Tokyu Hotel

Photo gallery for Cerulean Tower Tokyu Hotel

Featured Image
Indoor pool
Room Service - Dining
Premium bedding, down comforters, minibar, in-room safe
TV

Overview of Cerulean Tower Tokyu Hotel

VIP Access

Cerulean Tower Tokyu Hotel

4.5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Tokyo-to, 150-8512

Explore the area

  • Popular LocationShibuya Crossing7 min walk
  • Popular LocationNHK Hall16 min walk
  • Popular LocationYoyogi National Gymnasium18 min walk
  • AirportTokyo (HND-Haneda)16 min drive

Choose dates to view prices

About this area

Tokyo

Cerulean Tower Tokyu Hotel is located in Shibuya, a neighborhood in Tokyo, and is in the city center and near a metro station. Shibuya Crossing and Tokyo Tower are notable landmarks, and travelers looking to shop may want to visit Toyosu Market. Looking to enjoy an event or a game? See what's going on at Tokyo National Olympic Stadium or Tokyo Dome. Guests love the hotel's central location.

What's nearby

  • Shibuya Hikarie - 7 min walk
  • Shibuya Crossing - 7 min walk
  • NHK Hall - 16 min walk
  • Yoyogi National Gymnasium - 18 min walk
  • Omotesando Hills - 3 min drive

Getting around

  • Shibuya Station - 4 min walk
  • Shinsen Station - 8 min walk
  • Haneda Airport (HND) - 16 min drive

About this property

Cerulean Tower Tokyu Hotel

Luxury Tokyo hotel in Shibuya, near Shibuya Crossing
5 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a bar/lounge. All 408 rooms offer free WiFi and free wired Internet, TVs with cable channels, and comforts like premium bedding and pillow menus. Guests will also find 24-hour room service, refrigerators, and minibars.
Cerulean Tower Tokyu Hotel offers 408 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Cerulean Tower Fitness Fitness Club & Spa. Services include facials and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open select days.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 4000 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Pick-up airport shuttle (surcharge) from 8:00 AM - 8:00 PM
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: JPY 3993-3993 for adults and JPY 1996-3993 for children
  • 5 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • 24-hour business center
  • Computer station
  • Conference space (108 square feet)
  • Meeting room

Spa

  • Body treatments
  • Facials
  • Sauna
  • Spa open select days
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Electronic bidet
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 1:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between JPY 3993 and JPY 3993 for adults, JPY 1996 and JPY 3993 for children (approximately)
  • Airport shuttle fee: JPY 15000 per vehicle (maximum occupancy 6)
  • Self parking fee: JPY 4000 per night
  • Facilities fee: JPY 2200 per person and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests under 13 years of age are not allowed in the Executive Salon.
The executive lounge is open 8-10:30 AM for breakfast, 10:30 AM-2 PM and 7-8 PM for tea time, and 2-7 PM for afternoon tea.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cerulean Hotel
Cerulean Hotel Tokyu
Cerulean Tokyu Tower
Cerulean Tower Hotel
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Tokyo
Hotel Cerulean
Tokyu Cerulean Tower Hotel
Cerulean Tower Tokyu Hotel Shibuya, Tokyo
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Hotel Hotel Tokyo

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 795 out of 1036 reviews
5 - Excellent 77%
Rating 4 - Good. 184 out of 1036 reviews
4 - Good 18%
Rating 3 - Okay. 37 out of 1036 reviews
3 - Okay 4%
Rating 2 - Poor. 14 out of 1036 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 1036 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is very very helpful and always thinks of every need. The hotel is extremely clean and they are taking every precaution to keep it clean and sanitary. I felt very safe and treated very good by the staff. The room service is a bit higher than usual BUT it tasted amazing, very much worth the price!
Stayed 3 nights in Jun 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1-night stat with friend
It was a very amazing stay! The view was outstanding. I can't wait to stay again.
Stayed 1 night in May 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Great hospitality and good service. Well controlled COVID19 measures
Stayed 3 nights in Dec 2020